Customer Ratings & Reviews
- Model:
- WH1000XM5/S
- |
- SKU:
- 10187841
Customer reviews
Rating 4.6 out of 5 stars with 6196 reviews
(6,196 customer reviews)Rating by feature
- Sound Quality4.8
Rating 4.8 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort
Rated 5 out of 5 stars
Must buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really on the fence between these and another popular brand but I’m so glad I got these I love these headphones! Very light and comfortable to wear and I love the color. The touch controls work seamlessly and I haven’t had any issues with these.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi teresaaa, we're glad you love our product! Thanks for choosing Sony! Enjoy! ~Earl
- Pros mentioned:Sound quality, Weight
Rated 5 out of 5 stars
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, ANC and lightweight! Perfect for audio or movies.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .HiBompers, We're glad that you like the sound quality, noise canceling function, and lightweight design. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and easy to use! I would recommend!
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TerraB,
Thank you for choosing Sony!
We're delighted to hear that you’re enjoying the great sound quality and ease of use of the WH-1000XM5. Your recommendation means a lot to us, and we're glad our headphones are providing you with an excellent listening experience.
Best regards,
-Fred
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've just had these for a few days. That being said I love them. Came from the MX3's and these are so much higher quality. No squeaks from the frame. Noise cancelling is much better thann the 3's and so is the over all sound quality. So far I love them.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Blue
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best noise canceling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The most incredibly awesome noise canceling headphones at the suggestion of the very knowledgeable staff!
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jmbearcub, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Excellent noise cancelling and sound quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints. Work great. On an airplane I hear no engine humming. At work I hear no air conditioning , no computers humming, no people speaking on conference calls. My daughter, a professional musician, wears them everywhere for the quality of the sound.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi momof3, Amazing! We're glad that you like the audio quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
xm5 review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound amazing, and definetely worth the $300 i paid for them. some people talk about hinge issues, haven't ran into any of those yet
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LoganH, Thanks for the 5-star rating! We're glad you are happy with your purchase. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Happy Husband
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These noise canceling headphones do exactly what they are intended to do. He got these after wanting to purchase them for 6 months. He was extremely excited to wear these and I didn’t understand why. He is smiling more I’ve noticed especially when I talk to him about work of even more when it’s cleaning day for me. He seems very satisfied with his experience.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RebecaP, Excellent! We're pleased to hear that your husband is enjoying his new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best noise canceling ever ! I love to find a new space everywhere i go
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, AllisonL,
Thanks for the great review and the 5-stars rating! We are glad our headphones have effectively met your needs. Keep enjoying the amazing sound quality from the headphones, and their amazing Noise Cancelling feature! Do not forget to download the Sony Sound Connect app to enhance the experience!
Thanks for choosing Sony, have a fantastic day!
-DiegoV
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sensational
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional! The headphones sound quality without any input from the app sound great and with they Sony headphones app they are beyond my expectations. The equalizer makes fine tuning your preference in sound is amazing. One tap connecting works perfectly, and you can connect with 2 devices at once.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Casey, Awesome! We are so glad to hear that you are happy with your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of headphones. Brother didn’t not like the color of it so had to rerun it. Otherwise it has some nice sound and great option of headphones.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .HI MariaH, Awesome! We're glad that you are enjoying your new headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Why you need to purchase this?
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones 9/10 It has an awesome feature to change the way you want to listen to music and don't forget canceling noise, but why not a 10? She was 10 months old then, but unfortunately the head support needs a bit more support, it could fall off if you like to run a lot.I think it’s a very well headphones.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mari, We're very grateful for this positive feedback! Glad to hear you like the excellent noise cancellation of your new Sony XM5. To ensure a comfortable and stable fit, try to adjust the left and right slider of the headphones. And the step-less slider, seamless swivel and hanger, and silent joints, make it a pleasure to wear. Hope this helps!
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best Headphones I've had
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones sound great, noise canceling is really good, pair this with a Tidal HiFi Plus subscription and youve got some really good sound. The sony headphones app offers good amount of customization for the equilizer and other features. Overall great headphones, I definitely recommend.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Juicemann, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM5 headphones! The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design.Thank you for choosing Sony and for your recommendation! -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
An audiophiles love delux!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are a worthwile audio sensory complement to any and all usage. My son bought these with his OWN $ and has NEVER looked back. He uses them for zoom classes, phone calls, tv watching, youtube viewing and for editing projects. If your on the fence, just say YES to Sony & Best Buy!
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrBuyItForTheFam, Your son made an excellent choice! Good to hear he's enjoying his new Sony WH1000XM5 headphones and uses them for zoom classes, phone calls, TV watching, YouTube viewing and for editing projects. Your recommendation means a lot to us!
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Highly Recommend!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Headphones! Comfortable and superior sound quality.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidM, Good to hear that you like the comfort and audio quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Rated 5 out of 5 stars
Sony - WH-1000XM5 Wireless Noise-Canceling Over-th
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got these for my son and they are really great. I just ordered the XM5 instead of the XM6.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, MichealS!
We are so glad to hear your son is enjoying his new headphones! While the WH-1000XM6 is our latest release, the WH-1000XM5 continues to be an incredible performer and is widely loved for its comfort and powerful noise cancellation. It’s a fantastic choice that he’s sure to get plenty of use out of!
Thank you for choosing Sony for such a great gift.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort
Rated 5 out of 5 stars
Sony-XM5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love them, very comfortable. Won’t regret purchasing!
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MoisesM, it brings us great joy to hear you're loving the incredible sound and all-day comfort of your new Sony WH-1000XM5 headphones! Their top-tier noise canceling really makes them ideal for all your on-the-go listening. Thank you for choosing Sony! Best regards, -Dominick
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much improved upgrade over my previous M3s. In choosing between the WH1000XM5s and Apple's AirPod Max, these were the clear winner.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertM, We're delighted to hear that you are enjoying your headphones. Thank you for choosing Sony. Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
:)
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice great sound and noise canceling i would recommend everyone to get these tbh
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielF, thank you for sharing your positive feedback about the WH-1000XM5 headphones!
It's great to hear that you find them to have excellent sound quality and effective noise cancellation. They truly stand out in the market for their superior audio performance and noise-canceling capabilities.
Your recommendation is appreciated and could definitely help others in their decision-making process!
Thank you for choosing Sony!
Gus
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best ANC of all headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely great set of headphones. Been enjoying sound quality. However out of the box you will need to play with the eq to get the perfect sound for you. Noise cancellation is really great on this compared to my old bose.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Luffy30000, Thank you for sharing your positive experience with your Sony WH1000XM5! We're glad to hear that you're enjoying the great sound quality and noise canceling feature of these headphones. And good to know that you were able to find the perfect sound by adjusting the EQ using the Sony Headphones Connect app. Thanks for choosing Sony! -Sam



















