Customer Ratings & Reviews
- Model:
- WH1000XM5/S
- SKU:
- 10187841
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
XM5
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the noise canceling aspect of these, my favorite headphones out there
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Almo,
Thank you for your wonderful review! We're thrilled to hear that you love the noise-canceling feature of the WH-1000XM5 and that they have become your favorite headphones. Enjoy your listening experience, and thanks for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Superb Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these mostly with my phone because my hearing isn't very good. They work really well and I have been complimented on the sound clarity. Music sounds great, too. The app has an incredible level of detail concerning things you can adjust with the app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BillB, Awesome! We are so glad to hear that you are happy with your purchase! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Noise blocker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really good. Blocks out other noise great. Sturdy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mandysue, we're glad you like our product. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Best headphones
|Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greatest pair of headphones i have ever used hands down! Great noise cancelation and sound quality. And the app is very user friendly
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KeyB, We're delighted to hear that you are enjoying your new headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Battery life
If you don’t know now you know .
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the purchase and I love that I can also use the headphones as gaming headphones for PS5. Battery life is amazing w/ iPhone , and live that app that helps the headphones go into different sound quality modes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Japan2brklyn,
Thank you for reaching out to us today! We're always happy to hear from you. We're glad to hear that you love the battery life and sound quality of the headphones for your gaming experience. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Yuh
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute bangers, dropped them like 500 times still sound great. Only problem is they produce a bit of static from time to time but what do you expect from the worlds biggest drop challenge. Would buy again
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Milo, Awesome! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Beyond Amazing Sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I have ever owned. Will never go back to subpar headphones ever again. The sound quality is immaculate. I highly suggest listening to any John Williams music at full volume with your eyes closed. It's so immersive. I've got 10+ ear piercings and these don't bother any of them!
I would recommend this to a friendBrand response from SonyListens
Posted .That's fantastic, Ginny! We are so happy that you are satisfied with the incredible sound quality and superb performance of your new WH-1000XM5.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design.
Thank you so much for the 5-star review and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Headphone
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gray quality is amazing I use them to mow along, but I did have to buy some water-resistant covers on Amazon to add some extra protection.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WendyC,
Thank you for the purchase! We're glad to hear that you like the quality of your new Sony headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great comfort, sound quality and simple BT pairing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulS, Thank you so much for your honest review! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
Great headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great headphones! I love the microphones, people tell me they hear me real well. Application has more customization than Bose app. Would recommend to anyone for the price!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Liopr90,
Thank you for choosing Sony!
It's truly wonderful to hear that you love the microphones on the WH1000XM5 headphones and that people hear you really well. We're pleased to learn that the application offers more customization than other headphone apps, giving you a personalized experience. Your recommendation for the price means a lot to us, and we truly appreciate your positive feedback about these features.
Best regards,
-Fred
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves these!!!He couldn’t wait for them to charge!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HelenH,
We are thrilled to hear that your son is so excited about his new WH-1000XM5 headphones! It’s wonderful to know he couldn't wait to start enjoying them. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Best earphones I ever own
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This are just sooo freaking fantastic. I can hear every beat. I can talk on the phone and the other person can hear me clearly and I can hear them. I would be buying this in black.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarenM, We're thrilled to hear that you're enjoying your new headphones. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
jesus christ these are lusious headphones
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i like just about everything about these headphones. my life has changed for the better since i purchased these. make sure you utilize the eq settings for these things; itll make your listening experiences so much better and enjoyable !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dannyt, Great! We're glad that you are enjoying the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Love them!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went into my North Hills store with the intention of buying Air Pod Pro’s When a representative suggested I try more than one device. I did and found that The Sony’s weee by far better and what I was looking for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DarrylS,
You made the right choice with the Sony WH1000XM5! We're thrilled that you are enjoying these amazing headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son and he loves them. Great sound quality and superb noise cancelation. I have tried some of the other more expensive headphones and the sound quality on these is absolutely on par.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Matt, Great! We're glad that your son loves the sound quality and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
ANC strength option needs to be added in update
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 3+ weeks with the XM5's, it would seem like the Noise Cancelling has a *"high"* and a *normal* mode based on the Noise cancelling auto optimizer **(not talking about adaptive sound control)**. The *normal* mode is what it sounds like most of the time. The *"high"* mode only seems to come on when the outside volume passes over a certain threshold. Try this. Get the xm5s and put them on and take note of what you can hear in the normal mode. Then, play some loud sound or put your head right up against running water or something loud and continuous. You'll notice the sound profile changes and the outside noise is reduced even further. You might even feel pressure on your ears/ that plugged up feeling. I really don't like not having full control over the ANC. I'd wish that the software team could give us more settings to control how strong we want the ANC to be at any given moment in addition to what we already have.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Colby,
Thank you and we appreciate your feedback. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Great pair of headsets.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Owned the headset for about 3 weeks and I love them! They pair up with pretty much anything Bluetooth around the house and the sound quality is amazing. I’ve owned Beats Studio and I would take these Sony headsets any day.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MigaDori, Awesome! We are glad to hear that you are happy with your new headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Amazing sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones were amazing the sound was on point especially when you have a app that has 360 audio. The only thing is the noise cancelling it made me feel like my eyes were going to pop out and caused me mild headaches other than that I recommend these head phones as they sound amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gallo, we're glad you are enjoying the sound quality of our product. We're sorry to hear about your experience with the noise canceling function on your SONY unit. This unit has Auto NC Optimizer. When you wear the headset, this function always automatically optimizes the noise canceling performance by analyzing the wearing condition of the headset according to the shape of your face and your hairstyle, or the presence or absence of glasses, and the pressure change in an airplane, etc. Please check this link for more details:
https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000534561.html?search=noise%20canceling%20
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Thanks for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Perfect
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and they truly block out the background noise. I have used these mowing and they are great. One thing I don’t care for is if you talk, the sound pauses but I suspect this is something I have to figure out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jj1234, Awesome! We're glad that you like the audio quality and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
The best headphone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphone is perfect!! When i put those, i forget there`s a world around me. The noise cancelation is amazing!! Great for flights and noise places.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Diogo, We're glad that you're enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin