Customer Ratings & Reviews

I bought the Sony WH-1000XM5 during the Best Buy Black Friday sale, and they have been a game-changer! The noise cancellation is incredible, completely shutting out background noise whether I’m working, traveling, or just relaxing. The sound quality is rich and immersive, with deep bass and crystal clear details. They are also super comfortable, lightweight and perfect for long listening sessions. Plus, the battery life is amazing, lasting over 30 hours on a single charge. Best Buy’s in-store experience was great, and I am so glad I picked these up. If you are thinking about getting them, just do it—you won’t regret it!

These sound Amazing, have had them over a year now. Love how comfortable they feel, took maintain them new I purchased some silicone cups to cover them so I can use them while I workout. Best headset I've had and I've gone through dozens thus far. Thes battery last me days and I use them for my remote job on Zoom calls.

Love these. Lightweight, great sound quality, noise cancellation, comfortable, and very long lasting battery. Highly recommend

I’ve been using the Sony WH‑1000XM5 for the past few weeks—and wow, I’m totally impressed. From the moment I put them on, the noise cancellation kicked in and transformed my daily commute into a peaceful escape. These are easily some of the best noise‑canceling headphones I’ve ever tried What really stands out: • Top-tier ANC performance – Whether it’s city traffic, airplane engines, or office chatter, the XM5’s adaptive noise cancellation shuts out everything with impressive efficiency • Incredible sound quality – The 30 mm carbon fiber drivers deliver a warm, engaging sound stage—bass is punchy, highs are crisp, and vocal clarity is excellent • Smart and intuitive app features – The Sony Headphones app offers graphic EQ, 360 Reality Audio, multipoint pairing, and automatic noise‑cancel optimization—features I actually use and love (). • Comfort for long wear – Despite a sleeker headband design, these stay plush and stable for hours—ideal for traveling or working at home • Excellent voice calls – With Precise Voice Pickup and AI-powered mics, I’ve made crystal-clear calls—even in windy outdoor settings • Long battery life + fast charge – I consistently get around 30 hours with ANC on (40 hours with it off), and a 3‑minute USB‑PD charge gives me ~3 hours of playback These cans are a truly premium experience. Yes, they don’t fold up like some models and they’re on the pricey side—but for unmatched ANC, rich sound, and daily convenience, they’re worth every penny.

Originally, I had the XM2s forever then I passed them on to my son just so I could purchase the XM5s. A major upgrade! These headphones are super comfortable and fit over my big head with no issues. Secondly, the sound quality is incredible along with the Ambient mode. The acrylonitrile butadiene styrene (ABS) feels super high-end and provides a unique feel to the headphones even though it's made from recycled plastic. Microphones are great for calls while noise cancellation blocks out background noise well. Although they don't fold like previous iterations, they're lighter than previous versions. I picked them up around Christmas while they were on sale and they're a must-have!

Fantastic sound quality and feel. The headphones are extremely lightweight, and the noise cancelling is best of its class.

Best headphones for the commuter/traveler. Noise canceling and audio quality is decent. Battery lasts forever and supports fast charging. Not the best is you have a DAC and are into lossless audio but it works. They are very comfortable and even though they don’t fold like older models, and the case is bulky, in my opinion they are a great buy.

Pros: - Sound quality is great - Design is very sleek - Case has a premium feel to it Cons: - Does not fold - Takes up so much space in your purse when traveling Personal take: Overall, it is a great product. The cons don’t bother me that much since I use it mostly at home. Whenever I bring it with me outside, it doesn’t leave my head. So, it not folding and taking up space isn’t an issue for me.

Best headphones I’ve ever had sound quality is amazing and the ANC is truly a noise cancellation. I’ve used them for work for school and for traveling. They are light and remain comfortable for hours. The battery life is amazing and the fact that it has a power button allows it to remain charged for weeks if I don’t use them so they are ready to go and I do not have to worry about charging them. I can also connect to multiple devices simultaneously. It also comes with a wired connection if you choose to connect to a ps5 controller or to an old iPod etc

I love designs that look sleek and minimal like the Microsoft ones so it was a no brainer when the best anc headphones was redesigned in a similar manner. Sound quality is superb, clean and punchy bass, best for any type of listening. ANC is second to none, cant't wait to try it on a plane trip coming up. Comfort is the best. The earcups cushion are crazy nice and they don't clamp too hard or cause pain even after prolonged listening. The white one feels Abit light but in a very good way. It's almost like soft cardboard, with its own unique elegance

I wasn’t in the market for new headphones, but after 3.5 years, my V-Moda Crossfade 2’s stopped producing sound in the left ear. I used it for gaming, work, music, movies, and at the gym. I used a V-Moda BoomPro mic with it as well for work and gaming. To replace it, I was looking for: -Closed-Back, Over-Ear headphones -3.5mm Jack to be able to use the BoomPro mic -Comfort and design -Sound quality -Durability would be a plus -ANC would be a plus I started my search by comparing the Bose QC45 and the Sony WH-1000XM4. I went to Best Buy to try them on and rest both pairs. The Bose QC45 has a 2.5mm jack, so I would’ve needed a 3.5mm to 2.5mm adapter to use the BoomPro mic. I liked the XM4 design, but read online that others didn’t like the touch controls and would disable it. I wasn’t sold on either. Luckily, the XM5’s were released a few days ago, so I checked reviews and YouTube videos and was sold. I picked these up on 5/25/2022 and am glad I bought these headphones. In comparison to the V-Moda’s I replaced, they are: + More comfortable (Less pressure on head/ears) + Wireless: Better overall sound quality for music, podcasts, movies, and gaming + Wired: The BoomPro mic I use for work and PC/PS5 gaming works well with the XM5’s. No adapters needed. + Sound Quality. They sounded great out of the box, but I changed my EQ settings in the Headphones app to Excited and they sound even better for what I listen to and use it for. + ANC (The Crossfade 2 Wireless didn’t have this feature). I feel like I’ve been missing out this whole time and with the V-Mira’s, I had to increase the volume to drown out noise + No exposed wires (V-Moda’s are. I think this is what eventually caused the left wire to get loose, causing the left ear to not produce sound anymore) — Durability. The XM5’s feel more fragile. I’m hoping I never drop these on accident. The V-Moda’s are sturdier. I’ve dropped those several times throughout the time I owned them on hardwood flooring and concrete — Not foldable. I can deal with it, but this could be a dealbreaker for others — Materials (Specifically the leather padding). They look cheap and look shriveled up after some use. I feel that over time, these are going to crack. I hope I don’t have to deal with it, but I hope they’re replaceable. — No IP rating. I didn’t read too much into it, but the manual shows images to avoid wearing the headphones in the rain and if you’re sweating. If you’re getting these to use for the gym or running, get something else. Overall, I’m satisfied with the XM5’s. I hope I can get more years of use compared to the V-Moda’s to justify the cost of these.

The quality of sound on these is astounding as well as its battery life. You practically dont notice them when theyre on your head either.

These are hands down the best ANC headphones on the market. The sound is great and the Noice Canceling is even better. The app interface is simple and easy to customize the way you want your headphones to sound and operate. I really like the speak-to-chat feature, whenever I need to talk to someone I just talk and the transparency mode turns on and quiets my music so it plays softly in the background. The only downside with it is if I’m humming a song that feature will turn off, however you can permanently turn this feature off in the app if you so choose. The heaphones are comfortable and I find it takes a very long session for my ears to get too hot. But even still the headphones are so comfortable I rarely have fatigue when wearing them. The thing most people don’t bring up is that it has a nice carrying case, the Airpods Max, which this product gets compred to, has almost no carrying case, and I appreciate these headphones having one. The Price tag is a lot, I will admit, when I first bought these headphones my bank account took a hit, that’s for sure. But now after using them for about 3 months, it’s safe to say this was 100% worth the purchase. If you’re unsure about buying these because of the price, wait for there to be a sale, there usually discounted fairly often. This is a must buy if you’re in the market for a new pair of headphones.

I have been a fan of Bose for many years and that goes for their noise reduction headphones as well. That is, I have been a fan up until now. After hearing the WH1000XM5's that has all changed. The sound quality and noise reduction of these headphones in a word "outstanding". The sound is smooth and clear with crisp highs, balanced mids and very solid bass response. You really have to hear them to believe them. The noise reduction is also the best I have ever experienced. The App is also very helpful when it comes to activating all the features these headphones provide. Another very important feature is they are light weight and comfort. I can wear them for hours without any discomfort. Check them out. A very solid product.

These headphones are awesome. Great sound easy to wear. I wear them when I’m walking usually about 3 to 5 miles and I don’t have to charge them for several days. I love the carry case keeps my charging cord and the cord for airplane use all in one place highly recommend them.

Great set of headphones for daily wearing. I enjoy the comfort and can wear them for extended periods of time without getting ear fatigue. The sound is incredible when comparing them to my Beats Studio 3s and AirPods Pro. I would strongly recommend these headphones for anyone in the market looking for quality, noise cancelling, and comfort headphones. The battery life is incredible and they are also great for podcasts/movies if you tend to travel frequently. Don’t think just buy them! You won’t be disappointed!

Sound 8/10 comfort 10/10 battery life 10/10 noise counseling 9.5/10 EQ an app features 10/10

Very comfortable, sound quality is great, and easy to connect to Bluetooth. Battery life is also excellent. Love these headphones!! Highly recommend

Great headphones. I love the sound quality & how comfortable they are to wear (even when I have my glasses on!) The app is very cool to use and allows you to customize your listening experience which is super helpful. The battery is incredible. I only have to charge it for a little while and The only reason it’s 4 stars rather than 5 is because the volume doesn’t get as loud as I would like it to.

Sure! Here’s a well-crafted customer comment: “I’ve tried many high-end headphones, but the Sony WH-1000XM5 is simply on another level! The sound quality is phenomenal, with deep bass, clear vocals, and incredible detail. The noise cancellation is the best I’ve experienced, completely blocking out distractions. Plus, they’re lightweight and super comfortable, even for long hours. Battery life is amazing, and the quick charge feature is a lifesaver. Absolutely worth every penny—Sony has outdone itself!”