Customer Ratings & Reviews
- Model:
- WH1000XM5/S
- SKU:
- 10187841
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
3 years later and they still work amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this 2022 and 3 years later they still work the same as when I bought them. The noise canceling is my favorite part. It’s very light weight which I love makes it very comfortable to wear. 100% recommend you get these they are amazing. Battery life is still good 3 years later.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Yaz1,
Thank you for choosing Sony!
It's truly wonderful to know you're still enjoying your WH-1000XM5 headphones as much now as you did when you bought them. We're especially happy to hear that the noise canceling continues to impress and that their lightweight design provides such comfort. It's rewarding to know that our product has positively impacted your experience for so long, and that the battery life is still excellent!
Thank you for your fantastic recommendation; we couldn't be more pleased!
Best regards,
-Fred
Excellent headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these to replace my AirPods because in ear headphones just want to fall out of my ears and they are uncomfortable for me. These have been an excellent alternative and are incredibly comfortable over my ears. The noise cancellation while on a plane was excellent quality. I also like that I can make these a plug into a jack so when on a plane you can use their jacks if you want to watch in flight entertainment instead of having to purchase an add on. The charge lasts forever and they have been holding a charge for long periods of not using them. Overall I am very happy with this purchase and highly recommend them to anyone looking for similar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rudolph,
Awesome! Glad to hear that your WH1000XM5 headphones perfectly suits your needs and expectations. We really appreciate your satisfaction with the quality, comfortable fit, long battery life, noise cancellation, connectivity, and overall performance of the unit. Thank you for the recommendation and for choosing Sony! - Kris
Great overears
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and noise cancellation. They pair well with Apple devices and android/PC which is ultimately why I got them, bc this one chick in my office is so incredibly loud when she’s on virtual meetings. I can still hear her, but it’s not as distracting. I do like how they are very light and comfortable. The sound and noise cancellation is comparable to the AirMax pros that my husband owns. These are much lighter. Downside is the case is rather bulky, but the AirMax pros only come with a bra-like case, LOL, and they are quite heavier. I do with the case was more hardshell. Right now the case is a canvas covered cardboard like material. If you need compact for frequent travel go with the Beats overear, otherwise, you can’t really beat these. Battery seems to last forever in between maybe an hour of listening.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HollyV, We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Top-Tier Noise Cancellation
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review."Sony WH1000XM5 delivers exceptional sound clarity and industry-leading noise cancellation. Comfortable design and long battery life make them perfect for travel and work. Experience immersive audio like never before."
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LeonardP,
Thank you for choosing Sony!
It’s fantastic to know that you appreciate the Sony WH1000XM5! Their exceptional sound clarity and industry-leading noise cancellation truly set them apart. We’re glad to hear that you find their comfortable design and long battery life ideal for both travel and work. Enjoy your immersive audio experience!
Best regards,
-Fred
Great Headphones for being on the Spectrum!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these because I wanted to upgrade from Audio Technica ATX-M50's. These are admittedly a pretty huge upgrade from the ATX's, however I think they are the best in their price range, especially giving you superior sound quality without getting close to $1000 like its competitors. Everything is very easy to use, phone calls are perfect, bass and audio quality for everything from heavy rap to hard rock to lullaby music is amazing. I am on the autism spectrum and hate flying for many reasons, these made my last 3 hour flight a piece of cake. Lastly, they're very comfortable, even when wearing for several hours. Genuinely, these are a lifesaver for anyone with any kind of sensory issues.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Alex,
What a nice upgrade! You made the right decision in getting our WH1000XM5. We are very happy that you are pleased with the audio quality and performance of your new XM5. You can listen to your favorite music for long hours, thanks to the comfortable design of the ear cup. And most of all, we are delighted to hear that it helped you with your travel. Thank you for choosing Sony! - Marco
Ear-Hugging Magic! - 5 Stars
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Sony WH1000XM5 headphones from Best Buy are like a fairytale for my ears! Noise-canceling? It's like an instant peaceful island getaway - even at family gatherings! Comfort? It's like two fluffy clouds hugging my ears during Netflix marathons. Touch controls? I feel like a DJ at a silent disco, swiping to adjust volume. Battery life? Endless! I haven't charged them in a month. Are they secretly aliens? Sound quality? It's so good; I can hear music notes high-fiving in my brain. Plus, they're cat-ignoring magic! My cat knocked things off shelves, but I was too busy jamming out! :') In short, Sony WH1000XM5 headphones are audio paradise. I'm a noise-canceling, music-loving superhero now! P.S. If you see me dancing in the street, blame these magical headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, AnaH! We're glad that you are happy with your new Sony XM5 Wireless headphones. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for your purchase. Enjoy! -Craig
Amazing headphones, great quality.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why did I wait so long to get some over the ear headphones?! These are incredible! Great ANC, amazing sound quality over Bluetooth and 3.5mm, and very comfortable. I use them for music, planes, and games and TV when my wife is sleeping. Controls are intuitive and easy to use. The control app also allows you to choose a custom equalizer similar to choosing an eyeglass prescription (better 1 or 2?) which gives the best sound to your ears. Add to all this, the battery lasts forever. I have used these for easily 10-15 hours and only used 30% battery with ANC on full time. These are not cheap but they are certainly worth it if you want great quality. The only downside is the lack of any waterproofing (the instructions even warn against sweating. But I would still give 5 stars as these are not meant for heavy outdoor/exercise use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BlueAboutBluetooth,
Awesome! You've made a great choice! We are extremely pleased to hear your satisfaction with the amazing sound quality, very comfortable fit design, industry-leading noise canceling function, ease of use, customizable settings through the Sony Headphones Connect app, and long-lasting battery life of the WH-1000XM5. We truly appreciate your feedback with the waterproofing.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
HANDS DOWN BEST HEADPHONE FOR IT'S PRICE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH-1000XM5 is (IMO) the best wireless headphone for its pricepoint and one of the best on the market..PERIOD. Excellent transparency, the best call quality, arguably the best ANC, great connectivity, and super comfortable. It's sound quality is a bit subjective as straight out of the box I felt it sounded good but not great. A little bass heavy and bloated but it also has one of the best app EQ's which makes it sound fantastic once you find your favorite settings and really brings it up to par with other wireless headphones that are twice the price. In fact if I had to find one flaw it would be the short charge cable (a 6" cable is a joke) but that's the only thing I can think of. I absolutely love the XM5 and it is DEFINITELY worth it's price tag.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jesse,
Thanks for sharing your 5-star review and experience with the WH1000XM5. We're glad that you like the call quality, noise canceling function, connectivity, and comfort of the headphones. It's also great that you were able to adjust the sound quality to your standards. Your feedback about the supplied charging cable is greatly appreciated.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-Ralph
Recommend to everyone!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing! The sound quality is really nice and they never hurt my head even after hours of wear. The battery life is also wonderful and the app is great. Love these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Simone,
Thank you for your amazing review! We are so glad to hear that you love the sound quality, comfort, and battery life of your WH1000XM5 headphones.
The newly developed Soft Fit Leather is what makes them so comfortable for long wear. This material, combined with a lighter design and seamless swivel, fits snugly without putting pressure on your head, so you can enjoy hours of listening without any discomfort.
Thanks for choosing Sony, and have a beautiful day!
DiegoV
Stellar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very expensive, but after a month of use I absolutely love these headphones. The noise canceling works great, the sounds is fantastic, they are comfortable to wear for hours and the battery life is long. I didn't own a pair of xm4 so I don't have a comparison but these are well worth the money thus far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NathanB, Amazing! We're glad that you like the sound quality, comfort, battery life, and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
The vest headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH-1000XM5 is widely regarded as one of the best headphones on the market. It offers exceptional sound quality with deep, powerful bass, crisp mids, and detailed highs. The active noise cancellation is top-notch, effectively blocking out ambient noise and creating a more immersive listening experience. The headphones are comfortable to wear for long periods, thanks to their plush ear cushions and adjustable headband. Battery life is impressive, providing up to 30 hours of playback on a single charge. Additionally, the WH-1000XM5 supports advanced features like ambient sound control, touch controls, and seamless integration with virtual assistants. Overall, these headphones deliver superb audio performance, comfort, and a wealth of features, making them an excellent choice for music enthusiasts and frequent travelers alike.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi J2neljis, We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, best ANC in the market currently. Very comfortable and lightweight
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Clos, Thank you for taking the time to share your fantastic review! We are thrilled to hear that you are pleased with the sound quality and noise cancellation of your Sony XM5 headphones. It’s also wonderful to know that you find them comfortable and lightweight. Thank you for choosing Sony! Enjoy! -Maria
Quality
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To be honest not a major jump from the xm4s but I do like the overall design better and some say the comfort is worse on these in my honest opinion they’re just as comfortable if not better. Did notice some improvement with Noise cancellation and transparency mode. Note you can’t fold the 5s but for me was no biggie because they feel a lot more sturdy than the previous generation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LaFleur, Thanks for the review. We're glad you are impressed with the new XM5 headphones. Enjoy and thanks for choosing Sony. -Craig
Excellent sounding noise cancellation heaphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Before I review this I have to say I am not an audiophile so this is more of a layman's review. I bought these headphones after watching numerous reviews from YouTube. To me, they sound great out of the box but if you download the app, you can customize the sound to how you like. I'm sure there will be other reviews with how these noise cancel on a technical level but for me, my lawn company comes around at least twice a week with their loud leaf blowers, weed whackers, lawn mowers and such. With these on, I hear very minimal of that noise. They are comfortable for long periods of use (over 2 hours for me) and they aren't too heavy on the head. There's several convenience features like holding your hand over the right ear to soften the sound so you can hear other people or you can just start talking and it will do the same and stop your music (although these are neat features I think most people might find it rude if you talk to them without taking off your headphones). All in all I am very happy with the money spent on these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi z0mghenry Great! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Nice Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headset. Great sound, very comfortable, but stylish
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PVishal,
We're delighted to hear that you find the WH-1000XM5 Headphones to be awesome! We appreciate you noting the great sound, comfort, and stylish design.
Thanks for choosing Sony.
Best regards, Eliab
Comfy, Clear, A+ headphones Completely worth the $
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones for my boyfriend for Christmas last year and he LOVES them. I fell in love them them too, so much so that I bought a pair for myself! The sound, is crystal clear, and full and the headphones are soooo light and cozy, yet dont slip at all. We can both wear them for hours and totally forget we have them on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MeganW,
Thank you so much for your lovely review! We're so happy to hear that both you and your boyfriend are enjoying the crystal-clear sound and cozy fit of your WH-1000XM5 headphones. It’s great that they’re comfortable enough for hours of wear. Enjoy every moment of your listening experience.
Thank you for choosing Sony!
-Maria
Best on the market
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, light, amazing sound quality, excelent noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BradleyD!
Thanks for the excellent feedback on your WH-1000XM5 headphones!
We are really happy to hear that the comfort, lightweight design, and overall sound quality are standing out for you, and that the noise canceling is proving to be excellent.
We appreciate your business and thank you for choosing Sony headphones!
Best regards,
Estefany
ANOTHER BANGER BY SONY
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved my 1000XM3s. They were my daily driver headphones for over 2 years. When they finally died on me, I decided to try the Apple AirPods Max. Wow what a mistake that was. They were bulky, heavy, and did not sound nearly as good as I would have hoped for their cost. I returned the AirPods for these Sonys, which were on sale for about half the price of the AirPods. These sound SO MUCH more premium and are infinitely more comfortable. I wish these would fold up a little smaller, but I have no real complaints about them. I love that I can use these as Bluetooth or with an INCLUDED aux cable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jake,
Congratulations! You've made an excellent decision by upgrading to the WH-1000XM5. We're thrilled to hear about your satisfaction with its amazing sound quality, very comfortable fit, and superb performance compared to another headphones' brand. Thank you so much for the love and for choosing the best brand, Sony!
- Romeo
Great quality headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was debating between these or the airpods max, decided to go with these since i read the airpods are pretty heavy and im not someone that wears headphones all the time, and as soon as i put them on, i loved the sound proof quality and all the other details. And the color is gorgeous too
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hani!
It is most rewarding to hear that your choice to go with these headphones was the right one for you! We are delighted that you are loving the soundproof quality and the gorgeous color, especially as a comfortable alternative for your listening habits. It is wonderful to know that all the fine details of the XM5 are making such a great impression.
Thank you for trusting Sony!
Regards,
Dominick
Great set of headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.comfortable headphones - I have glasses and I cannot have the headphones too tight. These stay on nicely and don't feel like they will damage my glasses. sound quality - is excellent. I've got a music service that these headphones can take advantage of for better sound. battery life - haven't really tested this. Although they have lasted all day while I travel. style - i like the simplistic design on the headphones and the color does stand out a bit, but i don't want to forget it anywhere so I need it to be different. wireless - Bluetooth is really good on these cans. I love being able to walk around the house and not worry about dropouts.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ghjk, this is great! We're pleased to hear that you like the sound, battery life, style, connectivity, and comfort. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin