Customer Ratings & Reviews
- Model:
- WH1000XM5/S
- SKU:
- 10210433
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Fantastic headphones for any upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Superior sound quality, a great design, and a sleek case that doesn't take up too much space in the backpack.
I would recommend this to a friendBrand response from SonyListens
Posted .Great choice WillieDyNamite! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality, Weight
Lightweight headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sounds and base.I love the noise canceling feature and the lightweight design .
I would recommend this to a friendBrand response from SonyListens
Posted .Hello VirgieN, We are glad to hear that you love the noise canceling feature of your Sony headphones. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Battery life, Sound quality
It has a dumb feature but everything else is great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good sound. Crap gimmick in the left ear cup that pauses music when it's taken off. OK Mic I guess, it's an upgrade from the last one for sure. REALLY long battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Milo We're glad that you like the sound quality and battery life.The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good buy Very goood, music perfect. I love this purchase, it's fascinating
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JulioM,
Thank you for choosing Sony!
It brings us great joy to hear that you are enjoying your WH-1000XM5 headphones! We're thrilled that you find the music experience to be perfect. Thank you for your kind words about your purchase; we truly appreciate your feedback. Enjoy your listening experience!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Awesome!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these sony headphones! Great sound and very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JordanH Amazing! We're delighted to hear that you like the sound and comfort. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Great upgrade
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic noise canceling and comfort, can leave on for hours without ear pain
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome! We are so glad to hear that you are enjoying your new headphones IsraelA! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great set of headphones if they cost <=150.00
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is challenging. They sound really good, but I got them because of their ability to connect to multiple devices. First issue was they have problems with windows 10. So I had to jump through hoops to get them to work. I have been using them at work for about a week now. To be honest I plan on returning them. After a few hours of wearing them my ears are very sore. Their features are very cool for the noise cancelation. The way you can have the sound stop when you talk. Really cool while wearing them in an office setting....unless you have a cold or cough. Yeah they shut down for 10 secs with every cough. My main reason for returning them is I don't feel they are worth the $300.00 I spent on them.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BryanR,
Thank you for sharing your experience! It’s great to hear you enjoyed the sound quality, noise-canceling, and features like speak-to-chat. However, we’re sorry to hear about the challenges with compatibility and discomfort during extended wear. We appreciate you giving our product a try and value your input, as it helps us continue to improve. If you decide to explore our products in the future or need any assistance, please don’t hesitate to reach out to us at socialsupport@am.sony.com.
Thank you once again for your understanding, and we hope you will consider Sony for your future purchases!
Sincerely,
Maria
- Pros mentioned:Sound quality
Nice
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent item and sound with very light design...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArmenS, We are happy that you like the sound quality and design of your Sony WH1000XM5 wireless noise canceling headphones. Thank you for choosing Sony! Enjoy! Vincent
- Pros mentioned:Comfort, Sound quality
Perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and excellent sound quality! Exactly what I was looking for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MeganP, Thank you for giving the WH1000XM5 a perfect rating! We're very happy to hear you like the comfortable fit and excellent sound quality of this headset. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
Sony headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphones are elite, you can really tell the difference when the audio canceling is on, you can also equlize them for your preferences Really good desition Quality-price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BrianM,
Thank you for choosing Sony!
We couldn't be happier to hear that you appreciate the elite quality of the WH1000XM5 headphones and the noticeable difference with active noise canceling. Your mention of the customizable equalizer and the great value highlights what makes these headphones special. Thank you for sharing your experience with us!
Best regards,
-Fred
- Pros mentioned:Sound quality
I love these headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great quality, great sound, great noise cancellation, great design
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi StephG,
Perfect! We're glad that you like the sound quality, noise canceling function, and design of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
I like them
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are comfortable and the sound quality is really good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KnickKnacky, Amazing! We're glad that you like the sound quality and comfortable to use. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Kash**
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality, and tremendously comfortable cans! Best ANC for over the ear headphones I’ve owned.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kash, We're glad that you like the sound quality, comfort, and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Sony used to be my go to.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony has fallen far from their original quality. I was able to compare these with the Bose and Apple equivalents. Sony came in 2nd after Apple! Why? The sound quality and noise cancellation is good, but not the best.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AlexisG, thanks for choosing and purchasing our product. We appreciate your feedback regarding the sound quality and noise canceling feature of WH1000XM5. It's important to acknowledge the aspects of your feedback. The WH-1000XM5 indeed prioritizes sound quality with an option to adjust this via the “Sony | Headphones Connect” app. It offers two modes: "Priority on sound quality" and "Priority on stable connection". Although the WH-1000XM5 is designed to deliver high-quality sound and effective noise cancellation, individual preferences and experiences with audio quality can vary, leading to different comparisons with products from other brands. Thanks for choosing Sony. ~Earl
- Pros mentioned:Battery life, Comfort
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable wearing and long battery time. It’s friendly to people who wearing glasses.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John We're happy to hear that you like the battery life and comfort. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing SONY. Erin
- Pros mentioned:Sound quality
Best headphones, you can buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my absolutely favorite headphones. The news canceling is amazing phone, giving me a headache. Sound quality is amazing. And my phone can be halfway across my house and still be connected.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amari,
Thank you for the purchase! We're glad to hear that you like the noise canceling and sound quality of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Comfort
good confortable headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good and especially confortable to wear, i used to wear beats headphone that hurts my era after a while
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Leoyw, we're immensely pleased to hear you're enjoying the astonishing sound quality, and comfortable design of the Sony - WH1000XM5. We truly appreciate you being part of the Sony family and hope you're loving every minute with your new headphones! Best regards, -Dominick
- Pros mentioned:Comfort, Sound quality
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, and I love the talk feature. Comfortable on the ears, could have more padding on the headband
I would recommend this to a friendBrand response from SonyListens
Posted .Hi headphones, Awesome! We're glad that you like the sound quality, features, and comfortable to use. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life, Weight
Best headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are so light weight and comfortable and the battery lofenis amaizng
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jgonzalez94, Amazing! We're very pleased to hear you like the lightweight and comfortable design, long battery life, and overall features and performance of your Sony WH1000XM5.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
- Pros mentioned:ComfortCons mentioned:Volume
Worth it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great comfortable fit! Wish they were just a touch louder.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KennethG, Thank you for the amazing feedback! We're glad you like the comfortable fit of your new Sony WH1000XM5. If you feel that the volume level is insufficient, please refer to this link to ensure optimal listening experience: https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000534511.html. Hope this helps and thanks for choosing Sony! -Sam