Customer Ratings & Reviews

These headphones deliver exceptional sound quality. The noise cancellation is top-notch, blocking out distractions effectively. They're comfortable for long listening sessions and have a stylish design. The battery life is impressive, lasting for days on a single charge.

I appreciate the comfortability and longevity of these headphones. The battery lasts forever and the sound quality is top notch, even better than the XM4’s that I have.

I recently purchased the Sony WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones from Best Buy, and I couldn’t be happier with my choice! From the moment I unboxed them, the sleek design and premium build quality were evident. The sound quality is outstanding—crystal clear highs, deep bass, and an immersive experience that truly elevates my music and podcast listening. The noise-canceling feature is a game-changer; whether I’m on a busy commute or trying to focus at home, it effectively blocks out distractions, allowing me to fully immerse myself in whatever I’m listening to. Comfort-wise, these headphones are top-notch. The ear cups are plush and fit snugly without causing any discomfort, even during long listening sessions. The battery life is impressive too—I can go days without needing a charge, and when I do, the quick charge feature is super convenient. Best Buy made the purchasing process seamless, and I appreciated the knowledgeable staff who helped answer my questions. Overall, I highly recommend the Sony WH-1000XM5 headphones to anyone looking for an exceptional audio experience. They’re worth every penny!

Its been more than an year i have been using and its great. Super comfortable, noise cancellation is great, great battery life.

Found these to be the most comfortable Bluetooth headphones of the ones I tried. I have no complaints about the sound quality, and the battery lasts a really long time, especially if you don't use noise cancelling (ANC), which I tend not to use. I tried the ANC and it works quite well! It stays connected to my phone even if I'm quite a distance from it. They don't fold up to be as compact as the previous model. Not a problem for me, but it might be a consideration for some. It comes with a nice carrying case, with a compartment for the charging and audio cables. I'm very happy with my purchase!

I'm upgrading from the XM4 headphones. The redesign of the XM5 seems to strengthen the head band that cracked on my XM4s. Wore them on my first flights both on a long trip to the Middle East from LA and a shorter flight from LA to WA. No issues with battery and the noise cancellation is extremely good. Bluetooth connections are flawless. Minor quibble in that the indication for powering on and off are now tones instead of "words", but I think I can get used to that. Overall comfort is A-, I have a big head and sometimes have to adjust the top band after a while to find a different spot. These are GREAT headphones.

Sony always delivers when it comes to sound. However these are really good noise canceling once. I have been looking for new pair since my bose 700 gotten older and these are perfect. These are pretty comfortable and stylish too.

This is written from my personal experiences using this pair of silver XM5s that I have been using daily for over a month. These are the best noise-cancelling headphones I have ever used in the market. Here are my reasons... 1. Comfort. I have tried on numerous pairs - the XM3, XM4, QuietComfort 35, Airpods Max - and I have even owned a pair of XM2 before they finally died on me. This one takes the helm because the earcups were spacious for my large ears and the head part did not rub against my head too harsh like the Bose QuietComfort 700. I also liked how the XM5 clamps less than the XM4 (biggest downside imo) while providing a good seal, making them a great travel companion for long-haul flights or travels. I recently boarded a 10 hr flight, and while they do generate some warmth (as with all over-the-ear headphones) I never felt the urge to take them off because of discomfort. 2. Sound. This one is going to polarize some people. Sound profile is awesome, the new drivers that Sony has put in the XM5 generates a slightly different profile than the XM4. It puts more emphasis on the highs while toning down on the lows, so imagine more clarity but less bass on the audio. Of course, you can always the sound with the Sony Headphones app's equalizer. 3. Microphone. I want to be able to take my calls anywhere without people struggling to hear me, whether I am in my bedroom or outside at a cafe. The additional microphones in the XM5 helps isolate a lot of the background noise while focusing on my voice when I go on Zoom calls or call Google Assistant through the headphones. I have not had any issues with my headphones not picking up my voice clearly. Now there are some caveats with the XM5 that are pretty minor. You cannot fold them like you could with the previous Sony XM headphones. The travel case it comes with is larger because you cannot fold the headphones (I normally keep it out or hanging around my neck when on-the-go). The black version is a fingerprint magnet because it has a rubberized finish while the silver version has a matte finish. Finally the earcups get dirty quickly so you might need to have a pack of wet wipes on hand. Despite all of that, the XM5 has been the most fulfilling and satisfying noise-cancelling headphones I have ever used. It works well with Android and Apple devices (unlike the Airpods Max), and you can connect up to 2 devices simultaneously via multi-point. I would happily buy this again in a heartbeat. Long battery life, USB C charging, and fast charging are nice touches too.

These headphones are seriously amazing. The sound quality is super clear with deep bass, and the noise canceling is out of this world—it blocks out everything, even loud background noise. Perfect for travel, studying, or just chilling. They're really comfortable too, even for long listening sessions. The touch controls are smooth and easy to use, and the battery life lasts forever—I only need to charge them once a week, even with daily use. The mic quality is great for calls, and the multi-device connection is super helpful when switching between my phone and laptop. If you're looking for top-tier headphones, the XM5s are 100% worth it.

I used to use the apple airmax pros until mine started having some glitches after a few years. I decided to give these a try and are overall pretty well. The overall sound and noise cancellation work very good and these are a lot more comfortable on me than the apple headphones. However, the volume adjusting i am not a fan of. The apple headphones just had buttons like they do on iPhones but for these you have to adjust volume which sometimes works and sometimes it ends up doing something else like rewinding a song, or skipping the song.

My son loves them! Super long battery life and charge quickly. He like the sound quality as well. He had originally purchased these to use with his computer when he was making music, but there was a lag since it is wireless. Other than that, they are awesome!

These headphones are of exceptional quality and build. They are light on the head and can be worn for hours without getting an ear ache from the pressure. The touch controls are easy to use and best trying to find a small button on the side. Battery life is no worry. I can use these for multiple days with noise cancelling on and have no worry that they will need charging while I’m listening. The sound is exceptional and the drivers can handle the lowest of notes to the highest. Noise canceling mode offers very little noise bleed although it also depends on the volume you’re listening to music on. Transparency mode works well too.

In the increasingly crowded field of over-the-ear headphones, Sony's WH-1000XM5 stands as a paragon of audio brilliance. Marrying excellent design with elite technology, it manages to impress even the most discerning audiophile. The WH-1000XM5 embraces a sleek, understated design that is both visually appealing and comfortable. Its texture, coupled with the black hue, exudes a premium feel. Notably, these headphones are ergonomically superior to most competitors, with plush earcups that allow for extended listening sessions without discomfort. Sound quality is where the WH-1000XM5 truly shines. Sony has delivered an astonishingly crisp, balanced, and immersive audio experience. Every note is captured in high resolution, from the deepest bass to the highest treble, making the listening experience rich and full-bodied. The noise-canceling feature is nothing short of impressive. It filters out ambient noise with an astounding effectiveness that will make you feel as if you're in your own personal sound booth. Commutes, flights, or crowded spaces are no longer a distraction, but an opportunity to immerse yourself in your favorite soundscape. One area that Sony has significantly improved upon from its predecessor, the WH-1000XM4, is battery life. The WH-1000XM5 offers up to 40 hours of uninterrupted playback with the noise-canceling feature on, placing it among the best in its class. The headphones also offer seamless connectivity, with Bluetooth 5.2 ensuring a stable, uninterrupted connection. The integration of AI technology for adaptive sound control is a delightful addition. It adjusts the sound output based on your environment and activity, providing the best sound experience at all times. However, the WH-1000XM5 isn't without its minor drawbacks. The touch controls, though improved, can still feel a bit sensitive at times. Additionally, the headphones come at a premium price, but considering the quality and features offered, they represent a sound investment for the true audiophile. In summary, the Sony WH-1000XM5 is a tour-de-force in the world of wireless headphones. It ticks nearly all the boxes - excellent sound quality, effective noise canceling, long battery life, and a comfortable fit. Despite its few shortcomings, it's a compelling choice for anyone in the market for high-end headphones, and remains a benchmark in the industry.

I had and used the Sony XM-4 for years, loved those headphones and didn’t think they could be one up’ed, oh was I wrong. The Sony XM-5’s are even better is every way. Comfort, noise cancellation, battery life, ease of use! Would reccomend these to anyone!

The Sony WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones have exceeded my expectations in every aspect. When it comes to price, comfort, and style, they outshine their competitors, including Apple and Bose. In terms of value for money, the WH-1000XM5 headphones offer an unbeatable package. With their competitive pricing, they deliver exceptional sound quality and noise-canceling capabilities that rival even higher-priced options on the market. Sony has truly struck a balance between performance and affordability. Where the WH-1000XM5 truly shines is in their remarkable comfort and stylish design. Sony has made notable improvements from the previous WH-1000XM4 model, ensuring an enhanced fit and extended comfort during long listening sessions. The plush ear cushions and well-padded headband provide a luxurious feel, making these headphones a joy to wear for hours on end. Not only are they comfortable, but the WH-1000XM5 headphones also boast a sleek and sophisticated design that is sure to turn heads. Sony has paid attention to every detail, creating a visually appealing product that exudes elegance. Whether you're using them at home, in the office, or on the go, these headphones make a fashion statement while delivering exceptional audio performance. When it comes to sound quality, the WH-1000XM5 headphones truly excel. The immersive audio experience they provide is unparalleled. The powerful drivers deliver rich and dynamic sound across a wide frequency range, ensuring that every note and nuance is reproduced with stunning clarity. Combined with Sony's advanced noise-canceling technology, these headphones create a private oasis of sound, allowing you to escape into your own world. In summary, the Sony WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones are a remarkable choice that outshines their competitors. With their superior comfort, stylish design, and impressive sound quality, they provide an excellent upgrade from the previous WH-1000XM4 model. If you're looking for a pair of headphones that offer a fantastic blend of price, comfort, and style, the WH-1000XM5 is the perfect choice.

The good: These are comfortable and i am able to wear them all day. Sound is good. Battery usually lasts me around three work days. (36 hours) It seems they are built sturdier than the XM4. The bad: Expensive Not as comfortable as the XM4 headphones. Noise cancelling is a bit of a let down. Has issues connecting to my PC after updating to Windows 11

I absolutely love my Sony XM5 headphones. They are a complete game changer for me, especially when I go on walks or work out. The noise cancellation makes it feel like I’m in a whole new world, completely immersed in my music. Comfort, sound quality, and battery life are all incredible. Not only does it sound good but it looks good with any outfit.

The Sony XM5 headphones are a true masterpiece in the realm of audio technology, and I can't help but sing their praises. From the moment I slipped them over my ears, I was enveloped in a world of sonic bliss. Let's start with sound quality – it's simply unparalleled. The XM5 delivers crystal-clear highs, rich mids, and deep, punchy bass that elevates every note of my favorite songs to new heights. Whether I'm jamming to rock classics or immersing myself in the delicate nuances of classical music, every detail is brought to life with stunning clarity. Comfort is another area where the XM5 shines. The plush ear cushions and adjustable headband make wearing these headphones an absolute pleasure, even during marathon listening sessions. And with Sony's advanced noise-canceling technology, I can escape into my music without being interrupted by the outside world. But it's not just about sound and comfort – the XM5 is packed with features that enhance the overall listening experience. The touch controls are intuitive and responsive, allowing me to adjust volume, skip tracks, and even answer calls with a simple tap. And thanks to the Sony Headphones Connect app, I can fine-tune the sound to suit my personal preferences and access additional features like ambient sound control and adaptive sound control. Battery life is another standout feature of the XM5. With up to 30 hours of playback on a single charge, I can enjoy uninterrupted music playback throughout the day without worrying about running out of juice. In terms of design and build quality, Sony has once again hit it out of the park. The XM5 exudes elegance and sophistication, with a sleek, minimalist design and premium materials that not only look great but also ensure durability and longevity. Overall, the Sony XM5 headphones are a testament to Sony's commitment to excellence in audio technology. With their exceptional sound quality, comfort, and advanced features, they have truly raised the bar for what headphones can achieve. Whether you're a music lover, audiophile, or simply someone who appreciates the finer things in life, the XM5 is sure to impress. Highly recommended!

I loved my wired headphones I had/have. My Great Dane took them out. Both the headphone jack on the compter and the cord. I can't live without headphones and I've been toying with the idea of getting a pair of BT. I do own two pair of BT earbuds that I had used for my phone calls, but they are buds. I put these Sonys on and turned on the NC and....WOW!!! I was amazed on how much noise was just in my house/office. I use them mostly for my computer, which I am at 12 plus hours a day. Sound is great, but not as good as my wired headphones and I love not being tethered to my my computer. They are very comfortable and light weight. I have to take a break now and again from the headphones to let my ears dry out, they get a little hot after awhile. I have gotten use to them now after one month of use. The app on the phone was easy to use once I nosed around and setup my headphones to my taste. Battery life is great, but would like more. I do get at least two days worth, if not three. And they charge fast. Took me a minute to figure out how to charge them. The cable Sony provides is a waste of time, it's literally 3" long UCB A to C. So I dug in my collection of electronic junk box and found myself a old phone charger that met the specs needed. Only problem I had was after an update on the headphones and then an update on the Bluetooth on the computer. The headphones slowly started to do weird stuff and after day of use, they were unusable. So I reset them and also restarted my computer and all has been great since. I have used them a several phone calls and no one had anything bad to say. Only thing I didn't like, was my sound of my own voice, it sounds muffled to me, not the person on the other side. And while we're talking about phone connection. I love the fact I can be connected to both my computer and phone at the same time. LOVE LOVE LOVE IT. Now if we can get to three or four things. I had planned to set up my old LED TV with a Bluetooth transmitter and use these.

Lightweight. Sleek design. GREAT audio! Good for audio calls. Sometimes disconnects to iPhone and MacBook. Headphones don’t fold so the case is bulky.