Customer Ratings & Reviews
- Model:
- WH1000XM5/S
- SKU:
- 10562665
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Battery life, Comfort, Sound quality
Top notch noise cancelling and comfort
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very nice headphones with exceptional noise canceling. They are quite comfortable and the battery lasts a long time. They sound very good, but audiophiles may be disappointed. When I need to block out the noise around me, I reach for these.... otherwise, it's my Grados.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aarothan, Great! We're thrilled to hear that you like the WH1000XM5. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Surprisingly good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are so much better than I was expecting. I had to switch from my Bose because they keep failing despite software updates and was put off from spending 'Bose' money if they couldn't be relied on. Honestly, these are better. These have better features and are so much easier to use. The noise canceling is amazing (adaptive). I work in a very busy office where it gets really loud. Instead of turning up the volume to cover it (even with noise canceling in my old set), it keeps ramping up the canceling feature until I don't notice the background convos and I don't have to increase the volume. They are also far more comfortable than the Bose, which make my ears hurt after wearing for even short periods. I think it is because these don't actually touch my ears anywhere, unlike the Bose (which are smaller).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmilyS, That's awesome! Thanks for sharing your experience. We are thrilled to hear that your new Sony wireless noise canceling headphones exceeded your expectations. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Comfort, Sound quality
Highly recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really light and comfortable to wear. Sound quality is also top notch.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Asaph,
Thank you for choosing Sony!
We’re honored to hear that you find the WH1000XM5 headphones light and comfortable, with top-notch sound quality. Your thoughtful comments inspire us to continue delivering products that enhance your listening experience with both comfort and exceptional audio performance.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bose QuietComfort Ultra Headphones are exceptional. Their lightweight design and plush materials make them extremely comfortable, even during extended listening sessions. I’ve worn them for hours without any discomfort. The sound quality is outstanding, with clear, balanced audio that enhances my music experience. Additionally, the noise-canceling feature effectively blocks out ambient noise, allowing for complete immersion.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SylviaV, Thank you for your review! While your feedback appears to focus on the Bose model, we greatly appreciate your insights. If you have any specific comments regarding the Sony WH-1000XM5, we would be eager to hear them as well, as it would help us better understand how the two models compare in your experience. Best regards, -Craig
- Pros mentioned:Comfort
Such great headphones!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how comfortable these headphones are. The noise-canceling feature is great! I was hesitant at first because sometimes the noise-canceling feature hurts my head, but this one does not. The headphones are also really sleek and
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamT,
Thank you for the fantastic review!
It's great to hear you're enjoying the WH-1000XM5 headphones' comfort and style. Our design, with the soft-fit leather and seamless swivel, was created with your long-term listening comfort in mind. We're especially proud of the new noise-canceling technology, so it's wonderful to know it's working so well for you without any discomfort.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Comfort, Sound quality
Worth the buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even though this product has a high price tag, THESE ARE DEFINITELY WORTH BUYING!! The noise canceling setting does an exceptional job. Swipe controls are great and they are very comfortable!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JesusD!
We are honored to hear how much you're enjoying your WH-1000XM5 headphones. It's fantastic that you're experiencing the amazing noise canceling for yourself and finding the controls so intuitive.
We really appreciate you choosing Sony!
All the best,
Estefany
- Pros mentioned:Battery life, Comfort, Sound quality
Great buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adaptive noise cancelation is amazing. I took these on a trip they helped me get through the lay over and entirety of the flight. Comfortable flexible durable. Battery life is amazing. Had them playing for 7 hours a day 5 days out of the week and Battery life was still at 70 percent !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarlosO, Awesome! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Very price-quality ratio
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good audio quality, very confortable, recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Good,
We are excited to hear that you find the WH-1000XM5 headphones so comfortable and that you're enjoying the high-quality audio!
It is wonderful that you are experiencing the power of our eight microphones for noise cancellation, which work to keep out more high and mid-frequency sounds than ever before. We are also glad you're benefiting from the Auto NC Optimizer, which automatically ensures your noise canceling is perfectly optimized based on your specific wearing conditions and environment.
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Battery life, Comfort, Sound quality
A+
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality and noise cancellation. The battery life is crazy good as well. I use them 6+ hours on an almost daily basis and they are very comfortable and charge fast.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ErikH, That's great! We're so happy to hear you like the amazing sound, excellent noise canceling, long battery life, comfortable fit, and quick charging of your new Sony WH1000XM5. Thank you for choosing Sony! -Sam
- Pros mentioned:Battery life, Comfort, Sound quality
Great Headphones - Superb Noise Cancellation
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for work and travel. A great companion especially during long flights. Sound quality is excellent and the most impressive feature is the noise cancellation. Very comfortable and battery life is impressive. Highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tarek, Awesome! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality, Weight
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound and how light they are. Recommend for noise control
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Tiburon,
Thank you for choosing Sony!
We’re elated to hear that the WH1000XM5 headphones have impressed you with their sound quality and lightweight design. Your recommendation regarding their noise control capabilities is sincerely appreciated, as it reflects the core performance we strive to achieve. It is rewarding to know our product contributes positively to your audio experience.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Best headphones hands down!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I travel for work and spend a lot of time on commercial airlines. These headphones were the best purchase I could've made in order to make short or long flights more enjoyable. I recently had 5-hour, 7-hour, and 11-hour flights and cannot say enough about how these headphones made the trips better. They are extremely comfortable for hours of wear. The sound quality for music and videos is fantastic. The noise cancelling is best in class - even silenced the chatty passengers near me. I even napped in pure silence with just the nose cancelling on - no music, just silence. It was blissful! Are they expensive? Yes. Are they worth it? Every. Single. Penny.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JefferyL We appreciate your feedback and we're glad that you're enjoying your WH1000XM5. Thank you for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality
Andrea V
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the sound and details are clear with battery life excellent
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, AdrianV!
We are thrilled to hear you're enjoying the clear details and sound quality of your WH-1000XM5! It’s also great to know the battery life is keeping up with your lifestyle—with up to 30 hours of playback, we want you to spend more time listening and less time charging.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality, Weight
WONDERFUL HEAD PHONES
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best soundproof head set I have ever had, I tried Apple headset which were nice but heavy and way too These headphones from Sony are light weight and super comfortable. Definitely would recommend these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AshleyS, We're glad that you're enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality
Smooth Listening
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really have enjoyed using these headphones so far. Excellent noise cancellation, which is my primary use for it. SO convenient for planes and trains -- and any travel in general. The battery is great, lasts very long. Sound quality is pretty great as well, though I always want it to be just a little bit louder. The microphone seems to work pretty well, I've used it for multiple conferences and work things and haven't had any complaints. A couple things that have gotten a bit annoying: 1 - Speak to Chat. For some reason, it always activates by itself and it's very annoying when you're singing along to a song and it thinks you're having a conversation with someone so it'll just pause your music? Might be a problem with the app, but it happens a lot more often than I would like it to. 2 - Heavier on the top of my head then I would like. I found my Sennheiser's to be a lot more comfortable on the head when wearing for long periods of time. After more than a couple of hours on my head it does give me a bit of a headache. Otherwise I've been really enjoying these!
I would recommend this to a friendBrand response from SonyListens
Posted .HI shelly, Thanks for your feedback and insights. Sony values the opinions of customers and is always striving to provide the best experience possible. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality
Sony xm5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is long anc is good and transparency aswell
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Emaneltorres!
We’re so glad to hear that you’re enjoying the long battery life and the performance of both the noise canceling and transparency modes on your WH-1000XM5! We designed these to be the ultimate versatile headphones for any environment, so it's great to know those features are hitting the mark for you.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound qualityCons mentioned:Portability
Changes how you hear music from forever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am highly satisfied with these headphones my only complaints are that they cant fold and they swivel outwards from you instead of facing towards you but other than that the anc and sound quality is amazing i recommend using the app to get more out your experience
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Callmesanova, Thanks for the perfect rating! We're thrilled to hear that you like the headphones. This headphone is a perfect travel buddy! The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Craig
- Pros mentioned:Comfort, Sound quality
Sony WH-1000 XM5 Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of headphones!! Nice, light and comfortable for wearing for long periods of time. Sound wise, a great balanced sound. The bass is a bit less than their predecessors the WH-1000XM4’s. These are my go to headphones for listening to rock, metal and country. If you prefer to listen to rap/hip hop music or just prefer heavy bass in general, then I would recommend the Sony WH-XB910N’s or their predecessors the Sony WH-XB900N’s. Where the XM5’s really excel is their noise canceling ability. The phone calls come through crystal clear as well. It’s almost like the person who you are talking to is right there. I also like that these headphones come with a nice hard carrying case to protect your headphones if you have them in your backpack or duffel/gym bag. I have owned several pairs of Sony Headphones over the years and this pair along with my XM4’s are 2 of my favorites ever. Like I said, very comfortable as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TBROWNIE72, Thanks for your feedback and insights. We're also glad that you like the noise canceling and call quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality, Weight
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound quality and also its light weight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SainaaT,
Thank you for choosing Sony!
It brings us great joy to hear that you love the sound quality and lightweight design of the WH1000XM5 headphones. Your kind words encourage us to keep delivering products that combine exceptional performance with comfort.
Best regards,
-Fred
- Pros mentioned:Battery life
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were my first full over-the-ears pair of wireless headphones so i dont have much to compare it to, however i love these so far. I’ve had them for about 2 weeks and the battery life is amazing specially with the fast charging. The noise cancellation works really well i use it at work when im on my breaks and it works great at reducing almost all noise apart from some faint voices but im perfectly fine with that. The ambient noise setting also works extremely well i use it when im outside walking or in transit and i can hear all ambience and my surroundings while still listening to my music. The microphone quality is also not bad its not the greatest but it gets the job done and the hands free calling is really convenient and useful. Overall I’m very happy with it and id recommend it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi fazo1and, Great! We're thrilled to hear that you are enjoying your headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin