Customer Ratings & Reviews
- Model:
- WH1000XM5/S
- SKU:
- 10563360
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Battery life, Sound quality
Great product
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and durability. Upgrade from xm4 and wonderful battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexanderS, we're glad you like the sound quality, durability and battery of our product. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing SONY. ~Earl
- Pros mentioned:Comfort, Sound quality
Best headphones in the market
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation is extremely strong and they fit like a cloud
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sammy, We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit is good and the sound is amazing. I would buy it again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AxelM,
That's great! We're glad to hear that you like the fit and sound quality of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony and your continued support is greatly appreciated.
-David
- Pros mentioned:Comfort
Surprisingly amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones have a lof ot features and gestures for attention and comfort are very user oriented, I have used Bose and i definetly think that if you get this 50 usd less than Bose it is a right choice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Esteban,
You made the right choice with the Sony WH1000XM5! We're thrilled that you are enjoying the amazing features and comfort of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling is awesome. The sound could be better but with the app, you can get it to where you want it. My one complaint is the sides of the headphones are very sensitive. While I'm working out its constantly pausing or skipping my music. One thing I love though is it cancels out all gym noise. So for me that makes it worth every penny.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamG,
We appreciate the positive feedback and we're glad to hear that you like the noise canceling of the headphones. We value your feedback. You can use the Sony Headphones Connect app to change the tap detection sensitivity. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are very comfortable and are easy to tweak so whatever music you're playing sounds great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertB Good to hear that you like the comfort and ease of customizing the setting to fine-tune to your music. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Best headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son’s birthday. One of the best headphones I myself has ever tried.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike,
We are thrilled to hear that the WH-1000XM5 made such a fantastic birthday gift and that you were so impressed after trying them yourself. We strive to lead the industry in noise canceling and audio clarity, and it is wonderful to know that the premium comfort and sophisticated sound profile have left such a lasting impression on both you and your son.
Thank you for trusting Sony to be part of your family's special celebrations.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
5 stars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most comfortable and best noise cancellation headphones available
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelT, we're glad you like the comfort and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing SONY. ~Erin
- Pros mentioned:Sound quality
Very good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charge them before using them sound was low at first then charged them and sounded way much better i recently had the Sony Wh-1000xm4 and wasn't planning on buying these but sadly i ran them over. And I can tell the sound is better and noise cancelation is better. The only thing i don't like is adjusting i liked the whxm4 clicking. Overall really good headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Great, we're glad you like our newest industry-leading noise canceling headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing SONY. ~Earl
- Pros mentioned:Comfort
Best headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had bought the m4 and didnt really use them as much since I was mostly a earbud guy but now I wanted to switch back into headphones since i gave my m4 to my sister who used them more and i love these these although the feel of these are more comfy the designs of the m4 still holds up better
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Gamingmouse, Thanks for your feedback. We are glad that your new Sony WH1000XM5 headphones are the best headphones for you. Your continued support means so much to us. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pricey but worth it and they work with my PlayStation! Crazy sound quality and I love the app you can use to change the equalizer, noise cancellation, etc.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lynn, Thank you for the great review! We're pleased to hear that you're enjoying the ease of use of the app and excellent sound quality of your Sony WH1000XM5. And good to know it works great with your PlayStation. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality, Weight
Great Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We Love it! Noise cancellation is great. The headset feels very light on your head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adrian, Awesome! We are so glad to hear that you are happy with your new WH-1000XM5! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
Ms. Yee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson loves this headphone for Christmas gift from me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JocelynL,
Thank you for choosing Sony!
We couldn't be happier to hear that your grandson loves the WH-1000XM5 headphones you gifted for Christmas. It's wonderful to know our product brought joy and enhanced his listening experience during the holidays.
Best regards,
-Fred
- Pros mentioned:Sound quality
Great headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones with great sound quality that is customizable to your liking
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TinaC,
Thank you for choosing Sony!
We're thrilled to hear that you're enjoying the WH-1000XM5 headphones. Outstanding sound quality and customizable audio are at the heart of what we aim to deliver. With the Sony Sound Connect app, you can tailor the sound settings, including EQ and Adaptive Sound Control so you get the listening experience that fits your preferences.
Best regards,
-Fred
- Pros mentioned:Sound quality
light weight and good sounds, not hurting my ears.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is the best noise cancelling headphone compares to other brands that I had tried, I had to returned other headphones, and tried this one, I loved it a lot.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi hoangbenno,
You made the right choice with the Sony WH1000XM5! We're thrilled that you are enjoying the noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort
Great headphones very comfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones and the Sony sound app Lightweight, very comfortable
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
The best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Fantastic noise canceling and extremely comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wozzer, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Another great addition to the WH-1000XM family
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, sound is amazing, and the ANC works to perfection.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi vgnellam, Great! We're glad that you like the sound quality, comfort, and noise canceling function of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Design Flaw
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.with the time I had with these headphones I can say that they are a really good pair of headphones in terms of noise cancellation and amazing sound quality, however this product does have its fair share of drawbacks. The material that it is made out of makes it easy to break, although I have not broke my pair of headphones, there has been a design flaw that I have unfortunately come across. The design flaw are the hinges that connect the headband to the headphone cups and they tend to break easily without any external factors that caused it to break. I have researched about this problem on the internet, and this is a common issue that has not yet been resolved. There are numerous complaints about these headphones and their poor durability. I only had them for about 6 months, I put them on and then all of a sudden they are broken. I am actively trying to get them replaced, fixed, or refunded because this is not any of my fault rather Sony's fault and they are being difficult. If you are having the same issue file a complaint with the BBB (Better Business Bureau) and explain the situation. If you took the time to read this, please reconsider buying this headphone there are plenty of other options available, thank you!
No, I would not recommend this to a friend - Pros mentioned:Battery life, Sound quality
Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headsets, sound really good and the battery life it's long
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LordM, We are happy that you like the sound quality and battery life of your Sony wireless noise canceling headphones. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for choosing Sony! Vincent