Customer Ratings & Reviews
- Model:
- WH1000XM5/S
- SKU:
- 10563360
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
XM5’s
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and compares just as good to XM6 if you want a cheaper option
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SteenJ,
It is most rewarding to hear that you consider these headphones a great product and a fantastic value! We are thrilled that the performance stands out so strongly to you. The WH-1000XM5 is designed to provide world-class noise cancellation and exceptional audio fidelity, and we are glad it is delivering exactly the experience you were looking for.
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Great buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost everything I was looking for, excellent noise canceling and volume 10 out of 10. Only thing I would like is more bass but that doesn't mean these are bad. I really like the feel of quality and hard shell case definitely a good product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DanielM,
Perfect! We're glad that you are pleased with the sound quality, noise canceling feature and the hard carrying case. Your feedback is highly appreciated. Thanks for choosing Sony! - Marco
- Pros mentioned:Battery life
Amazing sound. Amazing feel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look, feel and most importantly the sound. Sony really has checked all of the boxed with this one. I feel like i never have to recharge it and the swipe/ tap controls on the right ear are so intuitive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rocko, Great! We're delighted to hear that you like the sound, battery life, and features. Thank you for choosing Sony. Erin
- Pros mentioned:Sound qualityCons mentioned:Portability
Doesn’t fold for storage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer the previous generation. This generation does not fold away for storage. Sound quality is very good. Just not the level of upgrade I expected over the previous generation given the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonS, thanks for choosing and purchasing our product. We're glad you like the sound quality of or product. We appreciate your feedback regarding the headband of the WH1000XM5.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Great Audio
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have super impressive sound. I didnt have super high hopes on the noise canceling feature but i have to say, its far better than my airpods! Just wish i had caught them when they went on sale a few weeks after i had purchased!
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, techjunkie! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
FANTASTIC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality, fantastic customer service in guiding me to the best in the store and listening to each device. Ultimately went with these, the quality is unmatched and you can't beat the price!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChelseaF,
Awesome! We're happy that you like the quality of the Sony headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort
a life changer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lemme tell you. These are AMAZING! I’ve been coming from the lower end version of Sony headphones and these are night and day different! I was debating betweein the Airpod Max and the XM5s - this has an IP rating that Apple doesnt have which is well needed because my ears get damp and moisty a lot! Regardless, It’s super comfortable and amazing! Props to Sony for an amazing product!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Diaocean, amazing! We're pleased to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Bass
Gym head phones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these for the gym and they have worked great and have good bass
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, EliJ,
Thanks for the great review and the 5 stars rating! We are glad that the Headphones adapted so well to your needs and are what you were looking for! With an Ultra-comfortable, lightweight design with soft fit leather, we are sure you are going to love them even more as time goes by.
Thanks for choosing Sony, have a nice day!
-DiegoV
- Pros mentioned:Sound qualityCons mentioned:Price
Sony head phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice sounds great can’t hear anything outside but price is high
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AuGie, Thank you so much for your review! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Get them!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones you can possibly get! Love them and even use them for the gym. They are not sweat resistant, but as long as you wipe them down and not do a crazy sweating workout you’ll be fine. Sound quality is amazing, even grabbed a pair for my wife
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndresV, Awesome! We're thrilled to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort
Not As Good As Reviewers Say
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony XM5's are good, but probably not as good as you think. The main issue is the sound quality, it sounds mediocre, or even bad without spending hours tuning it. iPhone users are more likely to be not happy with the quality due to a lack of a third party EQ, and Android users are still trying to find out how to make these pair of headphones worth the money. Also unmentioned by many online, or YouTube reviewers is AutoANC instead of having ANC working full force all the time. I can be next to a person speaking and hear every word they say with music playing. When ANC kicks in, it's honestly barely noticeable. I still need my music very loud to hear over the loud environment. Ambient mode is okay, I'll use it if I have too but, I usually take off the headphones. Fortunately, the XM5's are light and have a nice, rubberized finish that I like. I have big ears, and comfort over 3+ hours is great. And, the lack of folding doesn't personally bother me. Overall, I think I should have gotten AirPods Max whenever I don't hear the ANC work.
No, I would not recommend this to a friend - Pros mentioned:Comfort
great headphoneS
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and I like the tap functions. The app gives a lot of cool customizations too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Katana,
We're glad to hear that you like the comfortable design of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Great headset
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset was a game changer for me. I love using them while traveling. They pretty much block out any unwanted noise. The sound is great. The sticker price is up there but it's worth it to me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Austin, we're glad you are enjoying the sound quality of our product. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sweet, rich sound. Comfortable to wear. Easy Bluetooth connectivity.
I would recommend this to a friendBrand response from SonyListens
Posted .Fantastic, DougB! We are extremely pleased to hear you are satisfied with the amazing sound quality, fast & easy Bluetooth connectivity, and very comfortable fit design of the WH-1000XM5.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design.
Thank you for the 5-star review and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
XM5
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great everything. Love the sound cancellation and interface controls.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JasonH! Thank you so much for your five-star rating! We're thrilled to hear that you're enjoying the WH1000XM5. It's fantastic to know that its industry-leading noise cancellation technology and user-friendly interface are enhancing your experience. Thank you for choosing Sony! Best regards, -Jenn.
- Pros mentioned:Battery life, Sound quality
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, Great connectivity Battery live outstanding Best sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Julian, We're happy to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Great For the price
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good headphones and great quality audio absolutely in love
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, DavidM,
Thanks for the great review and the 5-stars rating! We are glad our headphones have effectively met your needs. Keep enjoying the amazing sound quality from the headphones, and their amazing Noise Cancelling feature! Do not forget to download the Sony Sound Connect app to enhance the experience!
Thanks for choosing Sony, have a fantastic day!
-DiegoV
- Pros mentioned:Comfort, Sound quality
They're very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're comfortable. The sound is good. Good investment.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi cab91 Great! We're glad that you like the comfort and sound quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Pretty solid
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There pretty good waited for them to be cheaper and they sound pretty good have no problems just good set of headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexC,
Great! We're thrilled that you are enjoying the sound quality of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great ANC cans
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good lightweight ANC headphones. Have the WF1000XM5s too. Was a choice between this and the new Bose QuietComfort Ultras. I preferred the comfort and headband of the Ultra, but the mic quality and aware feature by covering the right earcup is very convient.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinT, we're glad you are enjoying our product! The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony! ~Earl