Customer Ratings & Reviews
- Model:
- WH1000XM5/S
- SKU:
- 10563360
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Best wireless overhead.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I have ever owned. Block out sound great even without noise cancellation on. The sound quality is also amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnthonyL, we're glad that you are enjoying your new headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Great for mowing !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these headphones when I am on my very loud zero turn mower and they block out the noise and allow me to listen to my favorite tunes while I'm mowing. My wife can get ahold of me anytime easily by just calling my cell phone which is connected to the headphones by bluetooth.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesH, We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Remarkable ANC - cleaner sound profile.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have a much cleaner sound vs the 4th gen… Also the ANC is probably the best I’ve personally experienced. Some people may prefer the sound of the 4th gen more but I believe the 5th gen has a cleaner sound and is more accurate in audio presentation. ANC is amazing much better than the 4th gen (which I also have and is impressive as well).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TulsaPharmD, Great! We're glad that you like the sound quality and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic Sound and quick connect to iPhone & iPad Have enjoyed tremendously!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adesso,
We’re so glad you’re loving the fantastic sound and seamless connectivity of your Sony WH-1000XM5 headphones! Enjoy every moment of your listening experience.
Thank you for choosing Sony!
-Maria
Dan Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband absolutely loves them. Uses them all the time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatCollins,
It brings us great satisfaction to hear that your husband is enjoying his new headphones and using them all the time!
We are glad he is experiencing the benefit of the two processors controlling eight microphones, which work together to deliver unprecedented noise cancellation and exceptional call quality. It is also wonderful to know he is enjoying the awe-inspiring audio quality made possible by the newly developed driver, DSEE Extreme™, and Hi-Res audio support.
Thank you for trusting Sony.
Best regards,
Dominick
- Pros mentioned:Sound quality
Best ones of all !!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these. Great sound and quality. I’ve bought them for my entire family. Not the cheapest but worth every penny.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LizC, We’re delighted to learn that your entire family is enjoying the remarkable features, superior sound quality, and incredible value of your WH-1000XM5 headphones. It sounds like we hit the mark with the WH-1000XM5. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
The best noise cancellation headphones period.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily the best noise cancellation headphones in the market. They are really very robust too. I have an issue of insomnia and have to sleep with these on and surprisingly they are very solid yet flexible.
I would recommend this to a friendBrand response from SonyListens
Posted .That's wonderful, ShaneG! We're glad that you found the perfect headphones that suit your needs. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Excellent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones sound amazing. More natural true to life sounding instruments than the AirPods Max - no comparison in that regard. Cello, violin, piano, harp, brass all sound detailed, nuanced and realistic like you could reach out and touch the instrument. Only grievance I have is that the inner ear cups are a bit shallow so even my small ears touch the inner surface.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lance, We're very pleased to know you're enjoying the excellent audio quality, bass, clarity, outstanding battery life, and the industry-leading noise canceling feature of your new Sony WH1000XM5. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Top Tier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Top tier noise cancellation and sound. Slim new modern design as well!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JCas Great! We're glad that you like the design, noise canceling function, and sound quality of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Ultimate Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony! You did awesome, but unfortunately I bought them for the gym and well I sweat heavy (I had to constantly wipe them down) Had to return. But if your looking for the best noise canceling, best quality, best sound - here you go! Purchase them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Willeo,
We are delighted to hear that you found our WH-1000XM5's performance impressive! We are sorry if you had to return it due to heavy sweating when working out. We truly appreciate your feedback. We hope that you'll consider Sony again in your future purchase, and thank you very much for recommending our WH-1000XM5!
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Sound quality
Autism certified
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a very noise sensitive individual, this has been a life saver for my day-to-day life. The noise cancelling works wonders and theres so many small but significant quality of life features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BestBuyer, perfect! We're extremely pleased it suits your needs and expectations. Thank you very much for sharing your awesome experience with your WH-1000XM5 and for choosing the best brand, Sony! - Romeo
- Pros mentioned:Battery life, Sound quality
Best headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones! Best sound quality and the battery lasts 30 hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Penguin, Great! We're pleased to hear that you are enjoying the sound quality and battery life of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than expected. Bought another for my wife. Like you're in your own world. Music as it should be heard.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulK, Thank you for your positive review! We're thrilled to hear that the WH-1000XM5 exceeded your expectations and that you enjoyed it so much you bought another one for your wife. It's fantastic to know that the headphones create an immersive experience. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Good product, just had issues
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Of course it's going to be high quality and the noise cancelation is absolutely wild but it mine had some issues where within the first week it stopped working. Also had some comfortability issues but that just might be me
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CSGamer,
Thanks for the feedback on the WH-1000XM5 headphones. We're glad to hear you're enjoying the high-quality sound and the impressive noise cancellation.
However, we're really sorry to hear that you've had some issues, though. Having them stop working so soon is definitely not the experience we want for you and we also want to make sure you're comfortable with your headphones.
To get this sorted out, please reach out to our support team. They'll be able to help you troubleshoot the issue and figure out what the best next steps are. You can locate their contact information here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you for considering Sony and for your feedback.
Sincerely,
Estefany
Not the newest, but still amazing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Love these headphones! I know that the new ones are out, but these are great value.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamG,
We feel privileged to know how much you love your Sony WH-1000XM5 headphones!
It's excellent to hear that you find them to be a great value. Even as technology evolves, the XM5 continues to deliver a premium experience. Thank you for your support and for choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Amazing headphones!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have previously owned the xm4s and just got the xm5, and these headphones don't disappoint! The noise cancelling is great as well as the feel of the headphones itself have a premium quality to them. Overall would recommend sony to anyone who is looking to get some premium audio quality! Especially if you are a commuter these are a must!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Termi, we're glad you like the noise canceling feature and sound quality of our newest industry-leading noise canceling headphones. These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Best headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I’ve ever had. The noise canceling is amazing. While flying you can’t hear the plane at all. Music sounds amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EddieD, We're glad that you like the features of your headphones. Thank you for choosing Sony. Erin
For study
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment for my education as a student. They have served me well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Diego,
We are pleased to learn that your WH-1000XM5 headphones have become such a vital asset to your education! We understand that for a student, a "best investment" means gear that can keep up with long library sessions and back-to-back lectures. It’s rewarding to know that the Industry-Leading Noise Cancellation is helping you create a distraction-free study zone, while the 30-hour battery life ensures you aren't searching for an outlet in the middle of a project.
The Multipoint Connection is a particular favorite for students, as it allows you to stay connected to your laptop for a lecture while simultaneously paired to your phone for important notifications.
Thank you for making Sony a part of your academic journey and for trusting us to help you focus.
Best regards,
Dominick
- Pros mentioned:Sound quality
Sony did it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! I had read the reviews of all the best noise cancellation headphones and kept coming back to this product. Good choice and i would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdebunmiG, You've made an excellent choice! We're pleased to hear you like the exceptional noise cancellation of your Sony WH1000XM5. We appreciate the recommendation and thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones, great sound but the design isn't the most comfortable especially for active people
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VictorG, Thank you for the fantastic 5-star rating! We're thrilled to hear that you love your new headphones. We appreciate your feedback about the design. To ensure a secure fit, we suggest adjusting the headband slider according to your preference. Enjoy your listening experience! -Craig