Customer Ratings & Reviews
- Model:
- WH1000XM5/S
- SKU:
- 10563360
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Hooray
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was amazing, i didnt not regret buying this. This has to be one of my favorite things I've purchesed, i highly reccomed if you want something confortable and good sound quality for your ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SoledadM, Awesome! We're glad that you are satisfied with your purchase. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Good product
|Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think these headphones are very worth it for people who are seeking good noise canceling headphones. Great for excercising, phone calls, and homework!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chnsn,
Great! We're thrilled that the noise canceling function of the headphones is perfect for your lifestyle. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headphones! Sound Cancellation is perfect for those who commute to work and don’t want to hear the chaos of the outside.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TONE,
Amazing! We're thrilled that you are enjoying the noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best headphones in the market
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones has quite good sound quality compared to other headphones out there and for me the sound is perfect
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EleazarP, We're pleased to hear that you like the audio quality of the WH1000XM5. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Excellent product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling was so good you couldn’t hear anything talk.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tpm492, Thank you for the amazing review! We're glad you like the exceptional noise canceling feature of your Sony WH1000XM5. Thanks for choosing Sony! -Sam
Keeping it quiet!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got them for my husband tonuse at work and at home.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zrev,
Thank you so much for your 5-star review! We're glad to hear the Sony WH-1000XM5 headphones are a great fit for your husband both at work and at home.
Thank you for choosing Sony and enjoy the amazing sound and comfort!
Regards,
Dominick
- Pros mentioned:Sound quality
Best headphones i own
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t remember who helped me but she was super helpful and I originally was gonna get the AirPods max but they werent as comfy and didnt sound as good as the sonys
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tyler , Great! We're glad that you are enjoying the sound quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort
Repeat customer satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work well. Great noise reduction. Very comfortable. This is my second pair. I misplaced my other set in an airport and they got taken, so I bought these again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SpikeDDS, Sorry to hear about what happened to your first pair. It's good to hear that you like your new WH1000XM5 wireless noise canceling headphones and that you are satisfied with them. Your continued support means so much to us. Thank you for your purchase. Enjoy your music! Vincent
- Pros mentioned:Sound quality
Sony XM5
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible sound, great noise cancellation and ambient sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarsonP, Awesome! We are so glad to hear that you are happy with your new headphones! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Nice noise canceling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and even better sound cancellation. A little touchy on clearing your throat but still great range while Bluetoothing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GarrieM, Awesome! We're glad that you like the sound quality of your headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
GREAT HEAPHONES
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE THESE FOR TRAVELING. TERRIFIC SOUND AND GREAT NOISE CANCELLATION.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Billcap59,
Thank you for the positive feedback! We're glad to hear that you love the sound quality and noise canceling of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Weight
Great
|Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love these, best headphones ive ever owned, they really light to so i can wear them for hours without it hurting my head!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kayla, That's really cool! We're thrilled to hear that you feel the WH-1000XM5 is the best sounding headphones that you've owned. It's good to know these are perfect for your lifestyle and you're enjoying the exceptional comfort and overall features of our industry-leading, Noise Canceling headphones WH-1000XM5. We designed these headphones with an adjustable slider (left and right) to ensure comfortable fit for long periods of time. The step-less slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for your purchase and for the 5-star rating! -Jess
- Pros mentioned:Sound quality
My son loves these
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves these when he’s back in his game room. I don’t have to listen to any of the other kids background noise. Best purchase yet.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LoraL Great! We're glad that you're son love these headphones. We appreciate your feedback and thank you for choosing Sony. Erin
Excellent WH 1000XM5
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great but I'm not sure if it's a large improvement from the previous model. I do like the carrying case, however. Much better design.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BenjaminB,
You made the right choice with the Sony WH1000XM5! We're glad that you like the design and carrying case of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Good purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones definitely have excellent sound quality. Initial use of The noise-canceling and ambient sound features are great also. One small minor critique I have with the headphones is that they're not sweatproof or water-resistant. You think for the price, they would have at least some type of water resistance. But the sound quality is impressive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Silky, Great! We're happy to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
The best.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I have had. It’s been two years and I cannot imagine having any other headphones. I hated the AirPod Pros.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KelPer, Great! We're glad that you're enjoying your WH1000XM5. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Okay headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones, the sound quality and noise cancelling are top notch. I am a medical student and using these to study were amazing. But the build quality isn’t the best. I ended up returning them and buying AirPod maxs instead.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Spencer, We are sorry to hear that you had to return the headphones. Despite your concern, it's good to hear that you like their sound quality and noise canceling feature. We take all user input seriously and will make sure your comments reach the appropriate person. We hope you will consider Sony again in your future purchase. Thank you. Vincent
- Pros mentioned:Comfort, Sound quality
Good Sound Quality and Comfort, Horrible Build Qua
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The overall sound quality and comfort while wearing the headphones is great, however in good faith I could never recommend anyone spending the premium price tag these headphones carry as the build quality is terrible (all the hinges are thin plastic). The build quality would not be as big of an issue if Sonys warranty covered this very common issue but they refuse and charge a premium to fix it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SpencerR,
We're glad that you like the sound quality and comfort of the headphones. Your feedback about the design is greatly appreciated. We would like to know more about what happened so we can review your file and help you out. Please email the below information to socialsupport@am.sony.com.
Name:
Username:
Model Number:
Issue:
Telephone Number:
Case Number:
Sincerely,
-Ralph
- Pros mentioned:Sound quality
Not what you're expecting... but in a good way!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're *just* great sounding headphones. I read reviews and got myself hyped and nothing too complain about, at all, but they're slightly over hyped. Not over rated though, just amazing sounding headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlHen, Great! We're thrilled to hear that you like the audio quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are excellent for sound quality and noise cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vlad, Awesome! We are so glad to hear that you are happy with your new headphones! Thank you for choosing Sony! -Carl