Customer Ratings & Reviews
- Model:
- WH1000XM5/S
- SKU:
- 10735368
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Battery life, Sound quality
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them. High definition of the sound. The durability oh the battery is perfect. Make me take control of the gadget
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JacquelineC, We're glad that you like the sound and batter life. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Weight
Definitely Recommend!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are actually nose cancelling and they are very comfy and light on the head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HannahM, Amazing! We're glad that you are enjoying the noise canceling, comfortable and light-weight design. Thank you for choosing Sony. Erin
Great for work
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for office use. I primarily use this for meetings and personal use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi S54CM3! Thanks for the review!
It is most rewarding to hear that your WH-1000XM5 is working out so well for both your meetings and your personal time.
These headphones include Multipoint Connection, allowing you to stay connected to your laptop and phone simultaneously, and an Auto NC Optimizer that automatically adjusts noise canceling based on your surroundings.
Thanks for selecting Sony headphones!
Best regards,
Estefany
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really enjoying these headphones—they’re fantastic for work, gaming, and listening to music! I’d suggest checking them out at Best Buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JoshuaL,
Thank you for choosing Sony!
We're honored to hear that your WH1000XM5 headphones are enhancing your work, gaming, and music experiences. Your recommendation means a lot to us, and we're delighted to know they are making a positive impact in your daily activities.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Great headphone
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and it’s comfortable to wear it all day!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Benjamin, Fantastic! We're thrilled to hear you like the great sound quality and comfortable fit of your Sony WH1000XM5. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Hands down one of my favorite headphones.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these things I've had these for quite a while and they still look and work like brand new. My fiance absolutely hates them because of the noise canceling when I have them on and she has to get up and tap me on the shoulders to get my attention.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sammy, We're pleased to hear that you are enjoying your new headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality
Good headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality sound, a little uncomfy for big ears but overall the noise cancellation is spot on and it has great battery for bunch of hours of nonstop favorite music, I really recommend them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sabecriss, Great! We're thrilled to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Sent Bose back for these
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried the Bose and these, while more money ,are more comfortable and sound much better
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ChiefEd,
Good choice! We're glad that you made the right decision in getting our WH1000XM5 over other brand and we'er happy that you are pleased with the sound quality and comfortability of it. Thank you for choosing Sony! - Marco
Great headphones!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones and good noise cancellation. Easy to use with plenty of room for large ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Kirk!
We’re thrilled to hear you’re enjoying the world-class noise cancellation of your WH-1000XM5. It’s also great to know the design provides a comfortable fit for your ears—we aim for premium comfort during those long listening sessions!
Enjoy the music and thank you for choosing Sony.
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
The best in market
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound , best noise cancelling by far ! Just love them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ASHINO,
We're beyond pleased to hear that you’re loving your Sony headphones and awarding them a fantastic 5-star rating. The amazing sound and best-in-class noise cancelling are truly standout features of your Sony WH-1000XM5, and it’s wonderful to know they make such a difference for you.
Thank you for choosing Sony—wishing you a joyful day!
DiegoV.
- Pros mentioned:Weight
Disappointed but not surprised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Surprisingly, disappointed with these, you would think with the latest updates. They had and how light the model looks that these would have very good noise-canceling properties. But it doesn't, I think, because of how light it is, the muffling quality from the outside world is just lax, and not as good as you would think it is very light. I will give it that, but the noise-canceling properties are not good at all. You're wasting more money compared to like the older generation headphone, which, while yes, they are a little heavier, they are cheaper. And they have better noise-canceling qualities. If you're into lightness and esthetic and don't mind Not so good noise-canceling qualities, then definitely go for these. But if you are into noise-canceling qualities, definitely look into an older generation or a different pair of headphones. But not Bose, because they're just as light and bad. But the Sony earbuds or anyone's noise-canceling earbuds tend to be very good.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi NicoAnd,
Thank you for sharing your hones review of the WH-1000XM5. We are very sorry that the Noise Canceling (ANC) did not meet your high expectations, especially feeling that the older XM4 offered a better, more complete seal.
We completely understand your focus on achieving ultimate silence. If your priority is the absolute best noise-canceling performance, we would recommend looking into the WH-1000XM6, as it is our latest model and features a new QN3 processor and 12-microphone array. This hardware is designed to deliver a noticeable improvement in overall ANC and is specifically engineered to handle the mid-to-high frequency noises, like voices, that you mentioned.
Before upgrading, please ensure you have disabled Adaptive Sound Control in the Sony | Headphones Connect app. This feature often automatically lowers the ANC, which can create the "lax" muffling effect you described.
Thanks for considering Sony products.
Best regards,
Eliab
- Pros mentioned:Bass, Sound quality
Great headset
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bass and fine detailing. Noise cancelation is great.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great, VazraviratP! You definitely made the right choice with these headphones. We're thrilled to hear that you appreciate the exceptional features and exquisite sound quality of the WH-1000XM5 headphones! Thank you so much for choosing Sony! -Jess
- Pros mentioned:Sound quality
100% get it i love the
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound system is really good, amazing noise cancellation, no problems
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JamarkasO,
Thank you for choosing Sony!
We couldn't be happier to hear that you're enjoying your WH-1000XM5 headphones! It's fantastic to know that you find the noise canceling to be amazing and that they are working perfectly for you. Thank you for the wonderful feedback. We appreciate you taking the time to share your experience!
Best regards,
-Fred
- Pros mentioned:Bass, Sound quality
First time user for mx5s
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these i use to be a bose loyal fan but these mx5 are superb, bass and quality of the music is wonderful also i also use the Sony WF 1000mx4 now I am a loyal Sony customer
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Deadpool, Awesome! Glad to hear that you are happy with your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Comfortable & Quality
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have great sound quality and are extremely comfortable on the ears for those long haul flights.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KristaL, Fantastic! We're pleased to hear that you're enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Good all around headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound quality and it's very comfortable. Works very well on the plane.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Elirob, We're thrilled to hear that you are enjoying your new headphones. We appreciate your feedback and Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Great Sound Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Quality - sound is crisp and clear and my clients can hear me without any background distractions.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello GigiT,
Thanks for choosing Sony!
We're excited to hear that you're enjoying the exceptional sound quality of the WH-1000XM5! It's fantastic to know that your clients can hear you clearly without any background distractions. Thank you for sharing your positive experience with us!
Best regards,
-Fred
- Pros mentioned:Sound quality
Sony Headphones - Wireless
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is amazing. The only struggle is trying to get them synced for the first time with having to download the app and everything which you have to do everytime you want to use them with a new device but after that connection is easy and ready to go!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShaunaW, We're glad that you are enjoying your headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Awesome earphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good gift for birthday. Lily really likes it. Comfy and good quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tanghulu,
Thank you for the 5-star rating and we're glad to hear that you like the quality of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Amazing features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I finally landed on these after trying a few other headphones. The audio quality and customizability are great and the awareness mode made them a keeper!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlanR,
We're so happy to hear you're loving the WH100XM5 Headphones! It sounds like you found the perfect fit. Great to hear the audio and awareness mode sealed the deal.
Thanks for choosing Sony.
-Aldair