Customer Ratings & Reviews
- Model:
- WH1000XM5/S
- SKU:
- 10735368
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality, Weight
Like
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Good style. Sits well light weight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ou812, Awesome! We are glad to hear that you are enjoying your new WH-1000XM5! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life
Amazing product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Superb product and amazing battery life. In order to truly enjoy this product, purchase a plan with tidel and see how good these headphones can get.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KaranR, Thank you for the great review! We're thrilled to hear you're enjoying your new Sony WH1000XM5 and its amazing battery life. The WH-1000XM5 headphones are known for their excellent noise-canceling capabilities and high-quality audio performance, which can enhance the listening experience with any high-fidelity music source, including Tidal. Thanks for choosing Sony! -Sam
Not the newest, but still amazing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Love these headphones! I know that the new ones are out, but these are great value.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamG,
We feel privileged to know how much you love your Sony WH-1000XM5 headphones!
It's excellent to hear that you find them to be a great value. Even as technology evolves, the XM5 continues to deliver a premium experience. Thank you for your support and for choosing Sony!
Regards,
Dominick
Dan Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband absolutely loves them. Uses them all the time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatCollins,
It brings us great satisfaction to hear that your husband is enjoying his new headphones and using them all the time!
We are glad he is experiencing the benefit of the two processors controlling eight microphones, which work together to deliver unprecedented noise cancellation and exceptional call quality. It is also wonderful to know he is enjoying the awe-inspiring audio quality made possible by the newly developed driver, DSEE Extreme™, and Hi-Res audio support.
Thank you for trusting Sony.
Best regards,
Dominick
- Pros mentioned:Sound quality
Best headphones I’ve owned.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these to use in the gym since I can’t stand using earbuds while working out. Definitely has been a great upgrade and would recommend these headphones to anyone looking for phenomenal sound quality as well as some versatility in an over ear headphone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ScottiePiffen, Amazing! We're delighted to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Best Headset
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headsets I have ever purchased. They are easy to use, sounds great, and I highly recommend them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertS, We're glad that you like the ease of use and sound quality. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Best Headphones.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I have had for a while, I gave a pair to my niece and bought a new pair just because they are so great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GianL, We're glad that you're enjoying your new headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Battery life
Best Headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound incredible, I use these at the gym all the time, I charge them every few weeks because the battery life is super good!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hubert,
Amazing! We're thrilled that you are enjoying the sound quality and battery life of the headphones. Thank you for choosing Sony!
-Ralph
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well with my Sony Bravia tv. Connecting it with Bluetooth to my tv or phone it super nice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marcus,
It is most rewarding to hear that your WH-1000XM5 headphones work very well with your Sony BRAVIA TV! We're very glad that the Bluetooth connection process is super nice and easy for both your TV and your phone.
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Sony XM5
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely awesome pair of headphones, recommend for anyone who needs good quality and reliably.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, Kraig! We're glad you love your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't decide if I like these, and considering their cost, I guess that means they weren't worth it (to me). The audio is OK and the nose cancelling is good, except the software that gets installed with them on my phone causes the nose cancelling to turn on and off seemingly randomly. It's distracting and runs the audio quality and experience. If I don't move my head, they sound great. After wearing them for about 20 minutes they start to hurt my ears... not great. They come with a nice case, thats cool. The ear cuffs are touch control sensitive which sounds like a cool feature, but adjusting their position on your head will cause your audio playback to do weird things... not cool. Meh
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RevelBerry, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with your Sony unit. You can find this link helpful in Auto NC Optimizer:
https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000534561.html?search=noise%20canceling
When wearing the headset, we recommended checking this link:
https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000539062.html?search=wearing
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
Best headphones ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing set of headphones never had a issues and have had them for almost a year and no issues
I would recommend this to a friendBrand response from SonyListens
Posted .Hello WilberL,
Thank you for choosing Sony!
We’re excited to hear that your WH1000XM5 headphones have provided you with nearly a year of smooth, trouble-free use. It’s wonderful to know they continue to deliver the quality and performance you rely on. Thank you for sharing your experience with us!
Best regards,
-Fred
- Pros mentioned:Sound quality
Amazing headphones!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my headphones! Love the noise canceling feature so much
I would recommend this to a friendBrand response from SonyListens
Posted .Hey Carolina, thanks for that 5-Star review!
We are delighted to hear that you are enjoying the noise-cancelling feature! The XM5 headphones comes with multiple features to take your listening experience to a whole new level!
We appreciate your review and are thrilled that you enjoy your headphones!
Thanks for choosing Sony!
Gus
- Pros mentioned:Sound quality
Awesome headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones. I am not an audiophile but they sound great to me. A couple of great features are when you talk it pauses the music and turns on the microphone so you can hear yourself talk. Another is when you lift one side of the headphone it pauses the music until you put it back to your ear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EricE, Awesome! We are so glad to hear that you are happy with your new headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them. Beautiful color amazing sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrsRiddle,
Thank you so much for your wonderful review! We're thrilled to hear that you love the WH-1000XM5 headphones. It's fantastic to know that their beautiful design and exceptional sound quality have made such a positive impression on you.
We appreciate your support and hope you continue to enjoy your listening experience!
Thanks for choosing Sony!
Best regards,
Stephanie
- Pros mentioned:Sound quality
Great set of headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality headphones, sound is superb. Durable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, EduardoV,
Thanks for the comments and for the 5-star rating! It’s great to hear that our product has exceeded your expectations We are sure their amazing Sound quality, Noise Cancelling Technology and their comfortable and lightweight design will make you love them even more! Do not forget to download the Sony Sound Connect app to enhance the experience!
Thanks for choosing Sony, have a great day!
-DiegoV
- Pros mentioned:Sound quality
First “noise canceling” tech that works
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive got a pair of Bose noise canceling phones (QC 35) and QC earbuds that i thought were as good as it gets. Then i get a pair of these Sony phones. Hands down the best yet.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rondo, Thanks for sharing your feedback. We are thrilled to hear that your new WH1000XM5 headphones are the best headphones for you. With our WH-1000XM5 headphones, he can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, he can just Speak-to-Chat and Quick Attention mode stop his music and let in ambient sound. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Perfect Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound amazing and noise canceling is perfect. Got it on a discount. Best headphones i’ve ever worn.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BeepakT, Thank you so much for your review! We're happy to hear that you're satisfied with the sound quality and noise-cancelling capabilities of your perfect Sony XM5 headphones. Thank you for choosing Sony! Enjoy! -Maria
- Pros mentioned:Sound quality
Earily quiet
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great to hear the music while drowning out the room noises
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mjbrz, thanks for sharing your experience with the Sony - WH1000XM5! We are glad to hear you're enjoying the industry-leading noise cancellation technology built into these headphones, which grants you access to extraordinary sound quality. We thank you for choosing Sony and enjoy the music! Regards, -Dominick
For study
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment for my education as a student. They have served me well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Diego,
We are pleased to learn that your WH-1000XM5 headphones have become such a vital asset to your education! We understand that for a student, a "best investment" means gear that can keep up with long library sessions and back-to-back lectures. It’s rewarding to know that the Industry-Leading Noise Cancellation is helping you create a distraction-free study zone, while the 30-hour battery life ensures you aren't searching for an outlet in the middle of a project.
The Multipoint Connection is a particular favorite for students, as it allows you to stay connected to your laptop for a lecture while simultaneously paired to your phone for important notifications.
Thank you for making Sony a part of your academic journey and for trusting us to help you focus.
Best regards,
Dominick