Customer Ratings & Reviews
- Model:
- WH1000XM5/S
- SKU:
- 10735368
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Excellent headphones, exceeded my expectations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have inch wide earrings and have a hard time finding headphones that fukly cover my lobes. These are the perfect size! With great sound to boot
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Flux,
Thank you for the purchase! We're glad to hear that you like the size and sound quality of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound love the app nice easy to use only draw back would be when working out they and to slide
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bluebird63003, We appreciate your feedback and we are glad that you like the sound quality of your new Sony WH1000XM5 wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Comfort, Sound quality, Weight
Christmas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality and ease of use is amazing. The head set is comfortable and lite on my head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamB, Great! We're so delighted you like the exceptional comfort, amazing audio, and easy to use of your WH-1000XM5. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for giving the product a perfect rating! -Jess
- Pros mentioned:Sound quality
Great headphone for studying
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones! Noise cancelling feature is really impressive compared to other headphones
I would recommend this to a friendBrand response from SonyListens
Posted .HI JenniferT, We're glad that you're enjoying your new headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Best headphones to study with!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect studying ans work headphones. The noise cancelling is super convenient & you can turn it off and on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Britney, Awesome! We're thrilled to hear that you like the noise canceling function. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Good quality!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound and technology features. However if you fine, smooth hair they can slip off happens to me all the time at the gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rosa,
Thank you for the 5-star rating! We're glad you like the great sound and features of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! - Kris
- Pros mentioned:Battery life
Sony 1000MX5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very reliable & excellent quality wireless headphones . Pricey overall but the features & long lasting charge makes it a worthy buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sandeep, Great! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Work great for the gym!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones for my daughter and she loves them. They are perfect for her to wear at the gym & the noise-canceling works great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NHMom, Great! we're thrilled to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
HOLYYYYY SOUND
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I’ve worn. Super bassy and extremely customizable. Overall worth every penny. Good for all ears and listeners
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidG, Great! We're glad that you are enjoying the audio quality of your headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Amazing sound & Comfort
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are a must buy it you travel alot. Very comfortable for roadtrips, flights or even just for-at home use. Amazing sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex, We're glad that you like the sound quality and comfort. The WHXM5 is also perfect for travelling. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and very easy to use. With good noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielA,
That's awesome! We're happy to hear that you like the comfortable design and noise canceling of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Love it.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exelent product noise cancelling work awesome in airplane.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseV, We're glad that you are enjoying your new headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
If you’re in the market for noise cancellation….
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much bass, which would be nice when watching a movie in the road but overall these are amazing headphones. The noise cancellation is too notch
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WillieP,
Thanks for sharing your 5-star review and experience with the WH1000XM5. We're glad that you are enjoying the noise canceling function of the headphones. Your feedback about the sound quality is greatly appreciated. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app).
Sound quality may vary depending on the source content. You do have the option to use the equalizer function of the Sony app to tailor-fit the sound quality to your needs. Please refer to this link for more information:
https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000534533.html
Our ultra-comfortable WH1000XM5 headphones rewrite the rules for distraction-free listening and exceptional call clarity. Two processors control multiple microphones for unprecedented noise canceling while Auto NC Optimizer automatically optimizes noise canceling based on your wearing conditions and environment. The specially designed 30-mm driver unit delivers superior sound quality for all your entertainment.
In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony - WH1000XM5 Wireless Noise-Canceling Over-the
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good headphones and good quality and i really happy and satisfied
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeylaK, Amazing! We're happy to hear that you're enjoying your new headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Best over ear headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the best headphones ive ever had if over ear headphones are your thing these are the best around
I would recommend this to a friendBrand response from SonyListens
Posted .Hello vinphyn, We are thrilled to know that your new Sony WH-1000XM5 headphones are the best over-ear headphones you have ever had. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for choosing Sony! Enjoy! Vincent
- Pros mentioned:Sound quality
Great Purchase
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! Just a little too big but sound quality and look are great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StephanieV, we're glad you like the sound quality and the design of our industry-leading noise canceling headphones. We appreciate your feedback regarding the size of it. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Really good noise canceling experience!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise canceling headphones so far, I’ve used a lot on the airplane (Feel like I’m flying by myself). Recommend tho.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SupakonN, You made the right choice with the Sony WH-1000XM5! We're thrilled that you are enjoying the sound quality and noise canceling function of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony! -Craig
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality headphones like them very much. Geat sound quality and noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EthanP, Thank you so much for the awesome review! We love to see our products in action! We are so glad you are pleased with the excellent noise cancellation and performance of your WH-1000XM5! Be sure to download the Sony Headphones Connect app to control your music and sound settings. Enjoy your headphones and thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Aligns perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have also the airpod pro max and i choose these everyday noise cancelling and seamless intergration
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielR We're happy to hear that you are enjoying the noise canceling function. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Worth every cent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds amazing and it isn't made in Apple's horrible factories. Being able to use a cord is also an amazing feature that I use often with an old CD player.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NickT, You've made an excellent choice! Good to know you're enjoying the amazing sound quality and wired connection option of your new Sony WH-1000XM5 headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam