Customer Ratings & Reviews
- Model:
- WH1000XM5/S
- SKU:
- 10844639
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones for at home and at gym. I’ve had it for 2 years work well still.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Luis, We're delighted to hear that you are enjoying your headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Best headphones out there
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are beyond good, amazing sound quality and looks, kind of feels plasticy but expected from every other headphones but airpods max 100% recommended, and a great improvement from the previous version
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brian,
Thank you for the purchase and we're glad to hear that you like the sound quality of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
So far so good!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am coming from the Bose 700. I have had other wireless Bose models and I like these Sony's better. Its not tight out of the box (Bose 700) and squeezing my head. The headphones sound great and filled with a ton of features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevO, Thank you for upgrading to your new Sony XM5! We're very happy to hear you're enjoying the comfortable fit, great sound quality, and cool new features of your Sony WH1000XM5.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Sony XM5s
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the headphones. I can’t stop wearing them. They’re loud and comfy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OluwaseunS, Thank you for sharing your excitement about the Sony XM5 Headphones! It’s fantastic to hear that you’re loving the comfort and sound quality—they really do make it hard to take them off! Enjoy the immersive audio experience, and thank you for choosing Sony! -Maria
- Pros mentioned:Sound quality
Best purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far these are amazing! Sound quality is on point. No issues so far. I definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi nuribe, We're glad that you are enjoying these amazing headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality, Weight
Noise canceling is amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the money very lite and noise canceling is on god mode
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 1234, Great! We're glad that you like the lightweight design and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Sony
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is impressive, along with the noise cancellation. It is not designed for a challenging workout where you will sweat too much.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OmarS, We're delighted to hear that you're enjoying your WH1000XM5. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Great sound, too big
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too big and bulky. I needed to return it, the sound is phenomenal though
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello DarlyJ,
Thank you for considering Sony products.
We regret that the WH1000XM5 headphones did not align with your comfort expectations, despite the positive feedback on their sound quality. Your comments are important to us and will be forwarded to our product development team for careful consideration as we strive to enhance our offerings. We appreciate your understanding and thank you for sharing your experience.
Best regards,
-Fred
SONY STILL HAS IT!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones! The store salesperson helped me pick them out. He was very knowledgeable and professional.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, FredrickC!
We are delighted to hear that you consider the WH-1000XM5 headphones to be excellent!
It's also wonderful to know that you had such a positive experience with the salesperson at the store. We value our retail partners and are always pleased to hear when their staff are knowledgeable and professional, helping customers make the perfect choice.
Thanks again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Bought it twice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I used still date. I like the noise canceling and the ability to change sound configuration in the app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GiovaniF, We're delighted to hear that you are enjoying your new headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Weight
Superb
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Superb. Very light. I was debating on APM but these are far better from fashion and tech perspective. And I am an all-Apple person. Get these or Momentum 4 or the Bose.
I would recommend this to a friendBrand response from SonyListens
Posted .This is great, Awizzo! We're delighted to hear that you're enjoying your new headphones. Thank you for your feedback and for choosing Sony. Erin
- Pros mentioned:Sound quality
Good mic quality joins excellent music playback
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from XM3 which had poor or malfunctioning mics. Sound quality is great as ever, mic quality seems good according to co workers. I miss the folding aspect of the old style but don't have much of a commute so it's not a deal breaker. Wish there was some voice signal for switching between paired devices like my Bose earbuds, but it's not a huge deal.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi drnomolos,
Very nice upgrade! We're glad you like the sound quality and microphone of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you again for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are by far the best I’ve owned. I enjoy the transparency mode when talking or having to be aware of my surroundings and the sound cancelling is great too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JerssonG, This is nice to hear! We're also glad that you are enjoying your headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Nice headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like however they are a little loose for my head. The sound is great and I like the way you can turn it off and on. They are very pricey so hoping they last a long time as my Beats did not.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shel, Amazing! We're thrilled to hear that you are enjoying your new headphone. We appreciate your feedback and thank you for choosing Sony! Regards, Erin
- Pros mentioned:Sound quality
Great sounding headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with my Sony WH10000XM5 headphones. The sound quality and the noise canceling is top notch.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi eddie, great! We're glad you are happy with the sound quality and noise canceling feature of your new headphones! Thanks for choosing Sony! ~Earl
great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.work great color is nice i would recommend them to friends
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Forgotten,
Thank you for choosing Sony!
We're elated to hear that the WH1000XM5 headphones work great and that you like the color. Your recommendation to friends is truly appreciated and motivates us to continue delivering quality products.
Best regards,
-Fred
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphone. Blows any other pair I've had out of the water
I would recommend this to a friendBrand response from SonyListens
Posted .HI MattW,
That's fantastic to hear! We are delighted that the WH-1000XM5 headphones have exceeded your expectations and are blowing the competition out of the water for you.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Comfort
Best headphones ever
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have completely changed my life, they are amazing. I just wish they would fold inwards and water resistant but they make it up in comfortability and quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinM, We're delighted to hear that you're enjoying the features, compatibility and quality of your headphones. We appreciate your star rating and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Great quality!!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect item. Good quality coming with fast service from Bestbuy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TriN, Thanks for the positive feedback. We're glad you are happy with the quality of the headphones and amazing service from your dealer. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
All around absolute performer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones if you want to submerge into awesome music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Selva, Thank you so much for the positive review! We're glad that you're enjoying your Sony XM5 headphones. Thank you for choosing Sony, and enjoy your listening experience! -Maria