Customer Ratings & Reviews
- Model:
- WH1000XM5/S
- SKU:
- 10844639
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Battery life, Comfort, Sound quality
Best Wireless Headphones I Have Used!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase these headphones a few months ago on sale and have been enjoying using them since. They are very light and confortable for listening for hours with. The noise cancellation on these are top-notch and battery lasts many hours before needing to charge them. Overall I am very pleased with my purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jonah, Congratulations on your new Sony WH1000XM5! You've definitely made an excellent choice. We're glad you're enjoying the lightweight and comfortable fit, top-notch noise cancellation, and long battery life of your new Sony WH1000XM5. Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life, Comfort, Sound quality
Great pair of headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was going back and forth between these and the AirPods Max. I was more on the side of the AirPods Max, because it fit the apple ecosystem. However, I jumped on the Sony train. Great noise cancellation and excellent battery life! The price is also much better than the AirPods Max, but if you want superior noise cancellation, go with the AirPods Max. The other thing is that the XM5’s don’t really fatigue your head after long use. I highly recommend these headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KSabet Awesome! We're pleased to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Excellent Noise Cancelling Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality, top of the line noise cancelling, very comfortable and lightweight. It is a bit hard to recommend at the full $400 price but on sale it is an excellent pair of headphones. My only two complaints are, some of the smart ambient mode features override you when you have it set to ambient turning back to noise cancelling when you don't want it to. As well, be warned that when you hook it up to a computer to try and use it for Discord if you use the microphone and listen at the same time the Bluetooth connection forces the audio and microphone quality to be poor quality so if you want to use it for that purpose get a cheap microphone so it will keep the good audio quality.
I would recommend this to a friend - Pros mentioned:Sound quality, Weight
Sony xm5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved these headphones ,they are great they fit my head perfectly super light weight and awesome sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JesseR, thank you so much for your amazing review! We're thrilled to hear that you're loving your new Sony - WH1000XM5 headphones. It's great to know they're the perfect fit in comfort and sound quality. We really appreciate you choosing and hope you enjoy every moment with your music! Regards, -Dominick
- Pros mentioned:Bass, Sound quality, Weight
Definite good headset
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a gift for my son, which I’ve purchased an apple airpods max to him as last Christmas gift. Compare with the max, Sony xm5 is much lighter and peformace as good epcially in vocal, bass, and maybe better in noise cancellation. My son likes a lot!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GBuyer, Awesome! We're glad that you're enjoying the WH1000XM5. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality
Worth every penny
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ANC is out of this world. Feels like youre in an airplane but wow. I cant hear anything. The lows are crisp and mids are present. Highs can be a missing but you can change the EQ. Best sounding headphones on the market. Battery life is amazing as well. Tested it and and a charge lasts 2 weeks with about hour and a half listening every day. These are the top. Sennheiser Momentum 4 are a close pick too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mason. we're glad you are enjoying our industry-leading noise canceling headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing SONY. ~Earl
- Pros mentioned:Comfort, Sound qualityCons mentioned:Volume
Impressive Noise Cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have been very comfortable for extended use. I generally use these paired with my iPhone while working and the sound has been impressive. I've been very picky with my headphones and compared these to the Apple Airpods Max and Bose, for the money they are a bit better value. The small nit picks I have are the need for an additional app installed for them to function, I wish they could be a little louder for heavier music, and given how lightweight they are (which is awesome) I am concerned with durability over time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZachA, Thank you for the amazing review! We're glad you like the comfortable fit, great sound quality, and excellent noise cancellation of your new Sony WH-1000XM5. At Sony, we are always looking to improve our product quality and features. We have noted your input about the app and will be sure to forward this feedback to the appropriate department. And also,the WH-1000XM5 headphones have a robust design which helps prevent any type of breakage under normal use.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life, Comfort, Sound quality
deliver top-notch noise cancellation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH1000XM5 headphones deliver top-notch noise cancellation, audio quality, and comfort. With features like Speak-to-Chat and Adaptive Sound Control, they offer a personalized listening experience. Long battery life and touch controls make them a fantastic choice for audiophiles and travelers alike.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IbrahimZ, We're thrilled to hear that you are enjoying your the audio quality, comfort, and noise canceling function of your new headphones. Your feedback is greatly appreciated and thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
One of The Best Options
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for conference calls. Sound quality is great for the user and the participants. Switching between a studio mic and these the the person at the other end said they couldnt hear too much difference. They are light to wear feel good overall. I bought these because the noise cancellation was rated as really good and the voice quality for phone calls was excellent and that's how it's worked out. Switching between phone and computer connection is good but not excellent but better than i have had in previous headphones. Not flawless but not bad at all.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MGCHI,
Thank you for the 5-star rating and we're glad to hear that you like the sound quality, noise canceling and smart features of the TV. Thank you for choosing Sony!
-David
- Pros mentioned:Bass, Comfort, Sound quality
Comfortable with incredible sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're extremely comfortable and hands down the best sounding headphones I've had. I own a few pair of beats Studios and while they've got good base, their sound isnt nearly as balanced. I tried out a paur of bose that were way to harsh on the highs. These are absolutely the best headphones I've ever had
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeffK Glad to hear that you like the sound quality and comfort. Thank you for your perfect star rating and for choosing Sony. Erin
- Pros mentioned:Battery life, Comfort, Sound quality
Comfortable and great noise canceling
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I sold my Bose 700 headphones months ago because I heard these new Sony headphones had good noise canceling. I was going on a trip, so I picked these up. I have to say these are more comfortable than the Bose. The noise canceling is great. Many YouTubers complained about the case, but since I was used to the Bose case, that was not an issue at all. I highly recommend these. They are comfortable, have great noise canceling and long battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi aramosjr, We're glad that you like the noise canceling function, comfort, and battery life. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality, Weight
Can't go wrong
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have become my daily driver headphones. From riding on the bus, the train and walking around the city. They are comfortable with beauttiful sound quality. Pass through sound when you need it is great. Battery life is amazing. Very light weight. Carrying case is tough
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dailygadget, Thank you for the positive review! We're thrilled to hear that you like the comfortable fit, beautiful sound quality, ambient sound mode, amazing battery life, lightweight design, and robust carrying case of your new Sony WH1000XM5. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality, Weight
Ideal headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones. Light weight and premium sound quality!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Joao,
Thank you for choosing Sony!
We're excited to hear that the WH1000XM5 headphones are delivering premium sound quality while being lightweight and comfortable for you. Your positive comments inspire us to continue providing products that combine performance with ease of use.
Best regards,
-Fred
Best value wireless headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great for the price! We had good help at Best Buy from one of the employees who told us the benefits and comparisons to other brands and we landed on these. The functionality and usability is what makes these great. I can swipe on the headphones to adjust song, volume and play and pause. I highly recommend these
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RyanG!
We are delighted to hear that the functionality and usability of your WH-1000XM5 are making your listening experience so great!
These headphones feature a Touch Sensor Control Panel, allowing you to stay in control with simple taps and swipes on the ear cup. They also include Multipoint Connection, which allows you to stay paired with two Bluetooth devices at the same time and switch between them effortlessly.
We appreciate you choosing Sony!
Warm regards,
Estefany
- Pros mentioned:Sound quality, Weight
Sony Noise Canceling Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. The sound quality is amazing. They are not heavy and fit perfectly over my ears. The noise canceling feature is remarkable! Highly recommend this product!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John, Awesome! We are so glad to hear that you are happy with your new headphones! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Weight
Satisfied.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I lost my WH-1000XM4 and after a long consideration of repurchasing the same item or the newer one(WH-1000XM5), I chose this one. I liked the design and my ears are more comfortable when wearing for a long time. (lighter than XM4 and it covers my ears better +better leather quality). Bigger headphone case doesn't matter to me much because I wear it when I travel.
I would recommend this to a friendBrand response from SonyListens
Posted .H IreneC, We are glad that you like the design of your new Sony wireless noise canceling headphones. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Comfort, Sound quality
Best Over The Ear Comfort I Have Experienced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for the absolute best noise cancellation on the market, look no further. I upgraded from the XM4s, and the WH-1000XM5 is a massive leap forward in both tech and comfort.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DVSNF!
Thanks so much for the awesome review and for being a returning fan of the series.
It brings us great joy to hear that the upgrade to the WH-1000XM5 has been such a big win for you!
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Best gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for my daughter for Christmas, i asked her what she thought of them. She said they are very comfortable and the noise cancelation works very well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlbertR,
We’re so glad to hear your daughter is enjoying the comfort and excellent noise cancellation of her new WH-1000XM5 headphones! It’s wonderful to know they made such a great gift.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Comfort, Sound quality
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Sony headphones purchased from Best Buy. The sound quality is excellent. It connects easily to Bluetooth. The noise cancellation is awesome. Battery life is great. They are comfortable to wear blocking out unwanted noise while enjoying music. I recommend this brand if you want a quality product with excellent sound & noise cancellation capabilities.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TanyaG, Thanks for the perfect rating! We're glad that you are impressed with the Sony XM5 wireless headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony! -Craig
- Pros mentioned:Bass, Sound quality
Worth the price... Excellent sound and features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you haven't tried a set of noise cancelling headphones in awhile.... Do yourself a favor and grab these. The sound is truly amazing at all frequencies. Solid bass. Excellent high and mids. The ability to switch off the noise cancelling feature makes conversations with people around seamless without the need to yell or remove the cans. Connectivity was simple and fast. All in all a VERY solid purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamsungUser928, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl