Customer Ratings & Reviews
- Model:
- WH1000XM5/S
- SKU:
- 10844639
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Battery life, Sound quality
Best headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I've ever owned. The first thing i believe that separated these headphones from other noise cancelling headphones is there is no weird pressure feeling on the ears from the nose cancelling. They create an atmosphere that is truly quiet. And there is a lot of customization. The (i don't remember the name of the feature) ability to cover the one side to temporarily turn off the noise cancelling to listen to people talking to you is nice. Also I've had them since before Christmas and haven't charged them yet. So I'm going to say the battery life is really good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThomasR, We appreciate your detailed feedback. We're also pleased to hear that you are enjoying your new headphones. Thank you so much for choosing Sony. Erin
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and quality. Sleek design and excellent connectivity.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CrystalW,
Thank you for choosing Sony!
We're honored to hear that you appreciate the great sound, quality, sleek design, and excellent connectivity of your WH1000XM5 headphones. Your feedback encourages us to keep delivering products that combine style and top performance for an exceptional listening experience.
Best regards,
-Fred
- Pros mentioned:Bass, Sound quality
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought myself beats and these for my wife, these fit better on your ears. Beats make my ears hurt after a while. Sony has always had great sound, and the bass is one of the best!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AaronT, Thank you for purchasing the Sony WH1000XM5! We're glad you like the perfect it and exceptional sound quality this unit delivers.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life, Sound quality
Sony xm5
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I’ve owned, anc works very well, crisp audio, and a well integrated app to set the eq to your liking. I swap between these and AirPods Pro 2. But these definitely take the lead when I want something a little more beefy. And the battery life is also excellent, I’ve had them for 4 months and only had to charge them twice. Give em a try!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Donovan, Thank you for the 5-star rating! We're glad you are happy with your headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Comfort, Sound quality
Highly recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really light and comfortable to wear. Sound quality is also top notch.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Asaph,
Thank you for choosing Sony!
We’re honored to hear that you find the WH1000XM5 headphones light and comfortable, with top-notch sound quality. Your thoughtful comments inspire us to continue delivering products that enhance your listening experience with both comfort and exceptional audio performance.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Awesome sound and great comfortability
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will admit, I was very skepticsly in buying these headphones, primarily befause of comments I had seen on build quality and how the display pairs felt in stores. However, i made the decision to buy them and was definitely surpirsed at how nice they felt. The sound quality is also great, especially once you are able to tinker with the EQ to match your liking, and they are super light and comfortable to wear. I initially bought them under the impression I may want to return them, but ultimately decided agaisnt it becase I liked them so much!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gregadude, You made a right choice! We're also glad that you like the sound, EQ settings, light and comfortable to wear. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Satisfying Upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally decided to get some actual headphones and upgrade from from airpods and I do not regret it. Sound quality is very good and after comfortable to wear. Would highly recommend if you are thinking about getting new headphones for work or school.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LizandroR, thanks for your review!
We're honored that you chose the WH-1000XM5 as an upgrade from your previous AirPods and that you don't regret the change. It's great to hear that the sound quality is excellent and the design is comfortable to wear.
We developed the WH-1000XM5 to deliver powerful sound with an elegant design, making them the perfect companion for work or school, just as you mentioned. We appreciate your recommendation!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Best headphones for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and best sounding headphones I have ever used!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EnzoC,
It is fantastic to know that the WH1000XM5 are the most comfortable and best-sounding headphones you have ever used! Providing a premium listening experience that you can enjoy for hours is exactly what we aim for.
Thank you for choosing Sony.
Regards,
Dominick
- Pros mentioned:Sound quality, Weight
Best headphones I've ever had
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony never loses to amaze me with the build and sound quality. Very light weight for the size of the headphone. ANC and sound quality is top notch.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, SankalpK! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Battery life, Comfort, Sound quality
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound quality and very comfortable! Adapts to how loud your location is and modifys the noise cancellation by itself! Also very long battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VanessaH, Great! You definitely made the right choice. We're glad you're enjoying all the improvements we made on these headphones, especially the excellent audio, exceptional comfort, and smart listening that adjusts to your behavior and your location. Thank you so much for purchasing our WH-1000XM5 & 5-stars review and for choosing Sony! -Jess
- Pros mentioned:Sound quality, WeightCons mentioned:Price
Sony headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Noise cancellation is good. Effective on planes. Slightly large feeling but decently lightweight. Price is worth it little high but overall good quality and presentation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Thomas, Awesome! We are so glad to hear that you are happy with your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and battery life. A little heavy but well built. Would buy again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KyleR!
Thank you for your feedback! We are delighted to hear that you're enjoying the sound quality and battery life of your WH-1000XM5 headphones.
These headphones offer up to 30 hours of battery life with noise cancellation activated and a quick 3-minute charge provides up to 3 hours of playback.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Weight
They added some nice touches
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the XM4's a few years ago and the XM5's have improved since then. They're more comfortable and slightly lighter than the previous model and it dominates the ANC microphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jaydiamond,
Thank you for reaching out to us today! We're always happy to hear from you. We're glad to hear that you like the comfortable design and ANC of your new Sony headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you again for choosing Sony and your continued support is greatly appreciated.
-David
- Pros mentioned:Sound quality, Weight
Sony - WH1000XM5 Wireless Noise-Canceling
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With noise-cancellation technology, these headphones provide an exceptional listening experience. The lightweight construction and adjustable fit make these headphones ideal for extended use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TelinaA, We're glad that you like the noise canceling function and audio quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality, Weight
Best headphones by a long shot.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony XM 5 are my favorite over the ear headphones. I have the Apple AirPods Max as well, but Sony has out done themselves with the xm5s. The sound is amazing especially after you figure out the app. I thought it would be more difficult, but you can change all the eq settings which is great. You can also set settings depending on your location too. And don't forget about the hands down best noise cancellation. Don’t let people say oh the hinges break so easy. Remember these are headphones meant for quality audio, not rugged use. They are so light you barely feel them. Sony has won me over with these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JasonD, Great! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life, Comfort, Sound quality
Great noise cancellation, great battery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had them for just under a month and they are fantastic. Noice cancellation is really good. I’ve only had to charge them about twice since getting them and they are very comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NoahW, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Comfort, Sound quality
Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these! Super comfortable especially for people who wear glasses, they stay put and don't move, fit really well on my small head, the noise cancelling is really nice too, and battery power is insane haven't charged them in days
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Genesis, we're glad you love our newest industry-leading noise canceling headphones. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
Worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used these on a long flight, and everything was excellent from sound quality to comfort to noise cancellation. Never got tired on my head. Speaker also was exceptional for calls. Can't wait to use them for more activities.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BigDforthewin! Thank you so much for your wonderful review! It brings us great joy to hear that you had such a positive experience with the WH-1000XM5 on your long flight. We're thrilled that you found the sound quality, comfort and noise cancellation to be excellent.
The lightweight design ensures a comfortable fit, even during extended use and we’re glad to hear that the speaker performance for calls fulfill your needs as well.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:ComfortCons mentioned:Portability
Sony over the ear headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headset. Very comfortable easy to wear. The only issue is they don’t fold down so the carry case is larger than some other brands
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bobbygi11,
Thanks for the excellent review! We're beyond pleased to hear you're enjoying the comfort and overall performance of the Sony - WH1000XM5 headphones.
You've highlighted one of the key improvements we focused on with this model: the new design is exceptionally comfortable for long listening sessions, which is perfect for travel, commuting, or just relaxing at home. The sleek, lightweight build and new headband are crafted to fit securely and comfortably, making them easy to wear all day.
We appreciate your feedback on the case size and we're so happy you're loving the headset. Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
A solid 8/10 performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.•• Unboxing experience was a little underwhelming - cheap feeling - but huzzah for using recycled materials which is more important •• Carrying case and pocket for cables are well done and appreciated •• Headphones unfortunately turn the wrong dorection when you take them off your head and rest them on your shoulders, which is more a bummer than an actual problem •• these headphones are light and (to me) more comfortable than the WHRF400, which I replaced with this M5 •• Home use: fantastic, no complaints •• Use on the airplane: for some reason the noise cancelling cuts in and out, you can hear ambient noise in the cabin when watching movies or listening to music, not great •• the most important part, SOUND QUALITY: 8/10 for me. Solid highs, solid mids, solid bass. The issue for me is that it’s just not “great”. Overall, I’d recommend buying if on sale. Happy listening, friends.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, Thank you so much for your honest review! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl