Customer Ratings & Reviews
- Model:
- WH1000XM5/S
- SKU:
- 10844639
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Dope headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the functionality and aesthetic of these headphones. The noise-cancelling feature isn't as strong as I expected when not playing music, but still very nice. They are pretty comfortable wearing for longer periods of time (gaming, on a plane, etc.), but the headband part can get a bit uncomfortable if you have them shortened to exactly fit your head. For those blessed with a larger than average head like me, I suggest leaving a little loose. The sound quality is stellar and the mic works very well. Incredibly please with them!
I would recommend this to a friendBrand response from SonyListens
Posted .HI jjroman, Awesome! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality, Weight
Great but Pricey
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hated that I had to return these. It was a money thing. Pricey for what it is. Not to say it wasn't good, as I think the sound on these and the features like voice recognition to disable noise cancelling and the microphone quality on call definitely improved. I just don't know if these improved features coming from an xm3 earbud user is worth the extra $250-300 price hike. I liked them. They were light and surprisingly cool as I'm very active in the workplace.. but they just weren't worth the price for me personally.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Review, while we're glad that you've enjoyed using these headphones, we regret it has to be returned due to the price. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design.
We hope you'll consider getting the XM5 in the future.
Regards,
Erin
- Pros mentioned:Battery life, Comfort, Sound quality
Just buy them
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are so comfortable and sound is great. Battery life is great too, definitely my favorite to wear during work and travel
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andrea, Awesome! We're glad that you like that they're comfortable, great sound, and battery life. These headphones are perfect for traveling. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Upgraded from QC35 and love them!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to upgrade from my Bose QC 35, which were nearing 10 years old and wanted better noise cancellation for work calls. These work great! They fit nicely and comfortably for long use as well! I'm very happy with the purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EricC, You've made an excellent choice! We're thrilled to hear you like the amazing noise cancellation and comfortable fit of your Sony WH1000XM5. Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life, Sound quality
Great Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are simple to setup and really, really do offer amazing noise canceling. I get hours and hours of use between charges.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AlfredW,
Thank you for choosing Sony!
We're honored to hear that you're enjoying your WH-1000XM5 headphones! It's fantastic to know that the setup was simple and that you're experiencing the amazing noise cancellation and long-lasting battery life. We're always working to create products that enhance your listening experience, and your feedback lets us know we're on the right track.
Best regards,
-Fred
Amazing headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ground Sound Quality! I will surprisingly amazed and didn’t know Sonys game!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, DarnellM!
We are thrilled to hear that the sound quality of the WH-1000XM5 blew you away! It sounds like we’ve officially won you over to the Sony team, and we’re glad to have you.
Enjoy the surprising audio and thank you for choosing us!
Best regards,
Gus,
Sony Social Media Team
- Pros mentioned:Sound quality, WeightCons mentioned:Connectivity
Good!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound, very lightweight. Connectivity isn’t as good as Apple products but still decent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi renzo, We're glad that you like the light-weight design and sound quality. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Weight
The best headphones out there.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones out there. Very lightweight and comfortable. The app is excellent and packed with features. The ANC is top notch. Overall a great product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CAPA, Great! We're happy to hear that you are enjoying the lightweight and comfortable design, features, and overall quality of your headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life, Comfort, Sound quality
excellent!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great headphones, phenomenal sound quality, extremely comfortable, lengthy battery life, overall just great headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinA, Thanks for sharing your awesome experience. We are glad that you like the overall quality of your new Sony wireless noise canceling headphones. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for trusting Sony! Vincent
- Pros mentioned:Comfort, Sound quality
Excellent Headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these for some upcoming trips to Europe. I have used other brands of noise canceling headphones in the past but I liked the design and once I opened the box and used the app and started listening to them I was very satisfied with the ease of use, how the app allowed me to customize, ease of connectivity. I recently used them on one of many trips to Europe and they were comfortable to wear for many hours and the noise canceling worked perfect when I was not listing to music or a movie. The case was slightly larger then what I had expected but overall I am impressed with these and would recommend them to others.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TiRB, Great! We're happy to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Weight
Get one!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Comfy, light weight, and cancel the noise out perfectly. Fancy settings
I would recommend this to a friendBrand response from SonyListens
Posted .Hi APellegrin, Thank you for the excellent review! Glad you love the comfortable fit, lightweight design, and top-notch noise canceling feature of your Sony WH1000XM5. Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life, Comfort, Weight
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So light and doesnt hest my ears . Battery life it amazingggg i go weeks without charging it . Def recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NESQUIK, Thank you for the amazing review! We're so happy to hear that you like the lightweight and comfortable fit and amazing battery life of your Sony WH1000XM5. We appreciate the recommendation and thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Best head phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise cancelling headphones on the market took them on the plane with me when I was traveling, I couldn’t hear anything! There was a baby screaming crying behind me and I turned on the noise canceling and it all went away and it was radio silent I couldn’t hear a peep!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AshtonG,
We are so happy to hear that your WH-1000XM5 headphones made your travel experience so much more peaceful! It is wonderful to know that our industry-leading noise cancellation allowed you to enjoy some quiet during your flight.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality, Weight
9/10 headphones
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] These headphones are absolute quality. Sound amazing, lightweight, however... it comes with its problems. For one, you cannot use it while charging, you need to download the app and change annoying settings like the headphones turning off if you lift one of the ears up, touch controls you have to disable in the app and also if your hair lays over the touch controls good luck with that. You'll want to change the EQ from standard or make your own with their guide. 8/10 headphones all around. 9/10 sound quality 7/10 build quality/design
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ruby,
Very nice! We're glad to hear that you like the sound quality of the headphones. Your feedback is greatly appreciated. Thank you for choosing Sony and enjoy your headphones!
-David
- Pros mentioned:Battery life, Sound quality
New to over the ear headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've read multiple reviews on all over the ear headphones. I thought about saving money and going with the cheaper headset, but I'm glad I spent the extra money on these headphones! The ambient sound is crazy. I didn't realize the headphones were on my ears when it was active. The noise canceling is excellent. Connection to Bluetooth was super easy. Comfort seemed good, since I've never had over the ear headphones. Never ran the battery passed 30 hrs of playback so I believe the battery time is awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Golfpro,
You made the right choice! Thank you for reaching out to us today. We're always happy to hear from you. We're pleased that you like the sound quality, noise canceling and comfortable design of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design.Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Sony WH- 1000XM5
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are perfect for working out or if you need to.do some deep cleaning. Excellent quality and all around comfortability!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LanceB,
That's fantastic to hear! We are so glad that your WH-1000XM5 headphones are proving to be the perfect companion for your workouts and cleaning sessions. It's great to know you're enjoying the excellent quality and all-around comfort.
A feature that makes these headphones so versatile is Adaptive Sound Control. It's designed to automatically adjust the noise cancellation based on your activity, whether you're stationary, walking, or traveling, which means you can have the perfect sound experience while staying aware of your surroundings when you need to.
Thanks for choosing Sony, have a marvelous day!
DiegoV
- Pros mentioned:Comfort, Sound quality
Best Sounding Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've never experienced headphones like these. They are the absolute best in this segment. You put them on, and you are put into your own world. I was on the fence about them for a few months and bought them before a 14 hour flight and they are the best. Super comfortable and most importantly to me the sound quality is like nothing I've heard before. The noise canceling also blocks out everything from the outside.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GailM, Thanks for sharing your experience. We are thrilled to hear that your new Sony WH1000XM5 headphones are the best sounding headphones for you. Thank you for your purchase. Enjoy your music! Vincent
- Pros mentioned:Comfort, Sound quality
Love tgem
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them so much they’re so comfortable and have amazing sound quality, I used to have the XM4s and I’m so happy with my upgrade. I love the color but i do wish it was a bit more pink
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JazmineV, congratulations on your upgrade! We're immensely pleased to hear you're enjoying the astonishing sound quality, comfortable and beautiful design of the Sony - WH1000XM5. We appreciate you choosing Sony and hope you're loving every minute with your new headphones! Best regards, -Dominick
- Pros mentioned:Comfort, Sound quality, Weight
Sony WH
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and amazing sound quality! Also very light and stays comfortably on my head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AntonioC,
Perfect! We're thrilled that you are enjoying the sound quality, comfort, and fit of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
XMPERFECT
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is awesome, the sound is amazing and the noise cancellation is unmatched. people can be behind you speaking and all you hear is your podcast and music. loud and with the Sony app you put on the phone to fine tweak this makes it even better. The battery Life is rediculous I can go weeks with out a recharge. if your on the fence for a great headset just get these. Also movie watching is so good with these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rnbestbuy, perfect! You've certainly made a great choice! We are extremely pleased to know about your satisfaction with the amazing features and superb performance of your WH-1000XM5. Thank you very much for sharing your excellent experience and for choosing the best brand, Sony! - Romeo