Customer Ratings & Reviews
- Model:
- WH1000XM5/S
- SKU:
- 11079692
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Sound great, but expensive and not comfortable
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great and it's great for discord, but it gets uncomfortable quick and the ear muff is a little small for one of my ears. Overall I think my AirPod Pro Max's are better because they are cheaper, sound just as good, and are more comfortable.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Stormer, Thank you for the feedback on your experience with your WH-1000XM5. While we're glad you like the great sound quality of your new Sony XM5, we regret to hear that you find it uncomfortable to wear. The WH-1000XM5 has a lightweight design, super-soft, pressure-relieving earpads foamed urethane that evenly distributes pressure. Additionally, it features an adjustable slider (left and right) to ensure comfortable fit for long period of time. Hope this helps!
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design.
Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort
Great headphones!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones to wear! Great in all places you are!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi atom, we're glad that you are enjoying your new headphones. Thank you for choosing Sony. Erin
Excellent headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product has had great longetivity and performed very well
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CalvinT,
Thank you for choosing Sony!
We’re honored to hear that your WH1000XM5 headphones have demonstrated great longevity and consistent performance. It’s rewarding to know they continue to deliver quality sound and reliability over time. Thank you for sharing your experience—your feedback encourages us to keep focusing on durability and excellence.
Best regards,
-Fred
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones had great quality out of the box, but you can improve it by the eq options on their app. 10/10 recommend them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IsratMiah,
Many thanks for the 5-star rating! We're delighted to hear your satisfaction with your WH1000XM5 headphones. We always strive to deliver the best quality with our products. Thanks for the recommendation and for choosing Sony! - Kris
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My nephew loved his birthday gift. He says they have a good grip.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Griz,
That's lovely to hear! We're happy your nephew is enjoying his new WH-1000XM5 headphones and finds the fit so comfortable.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality, that easily pairs up with Samsung TV. The headphone volume could be better, as in louder, but still a great quality sound!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GJ52, Awesome! We're glad that you like the sound quality and ease of pairing. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Really good
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is wonderful. I love you noise cancelling and how easy it is to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JaquainN, great! We're glad you like love the ease of use, sound quality and noise canceling of our product. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Noise Cancelling FTW
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones! Noise cancelling and touch commands are AMAZING! BEST GYM HEADPHONE!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cicirags, Amazing! We're glad that you are enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Amazing quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buying these headphones have really helped with reading books and blocking out the world, truly luxury from this model
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Curly, Awesome! We're glad that you are enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the feel of cups. Sony XM5 sound really good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dhruv, We're glad that you are enjoying your new headphones. Thank you for choosing Sony. Carl
- Pros mentioned:Sound quality
Sony Noice Cancelling Headset WH10000XM5
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this head set, For the first time I can watch a movie on long flight and not be aware of surrounding noises! Highly recommend these as sound quality is excellent
I would recommend this to a friendBrand response from SonyListens
Posted .Hi zane We're happy to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Good headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony has improved these in the last two years or so. They are sturdier now. They look better. The interface is a little better. The sound is a good as always.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RogerB, Excellent choice! We are glad to hear that you are happy with your new WH-1000XM5! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is amazing. I got them mainly to use when I’m flying. The south’s crystal clear and the noise canceling feature works very well. Totally worth the $$$.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BethTLP, We're glad you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Sorry headset... I love it!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its simple!!! Hi Quality!! this headset by Sony are the number one
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, CesarM! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Above and Beyond
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are the best. The sound is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marco,
Perfect! We're thrilled that you are enjoying the sound quality of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent pair of headphones. Has great sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dbcacon, we're glad that you are enjoying your new headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
mx5
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing performance, this sound cancellation method is killer
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SelimD, Fantastic! We're very pleased to hear you like the amazing performance and excellent noise cancellation of your Sony WH1000XM5. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Best headphones ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried so many headphones and hated over the ears ones until i used this one and fell in love u cant feel them weighting on ur gead and noise cancelling is excellent
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VmDb, we're glad you love our product! The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing SONY. ~Earl
- Pros mentioned:Sound quality
really good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them so much, the noise canceling is great and the ear things are so soft
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EvangelinaT,
Very nice! We're glad to hear that you love the noise canceling and comfortable design of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Great sound but concerned about hinge issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound but returned due to reports online regarding hinge issues/breakage.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user533273, Thank you for your feedback on the WH-1000XM5! We're glad to hear that you enjoyed the sound quality. However, we understand your concerns regarding the hinge issues and the reports you have seen online. While some users have experienced issues with the hinges, it is important to note that these cases are relatively rare. If you have experienced any issues with your headphones, we encourage you to contact our support team through this link: https://us.esupport.sony.com/support/s/service?language=en_US.
We are committed to ensuring the quality and durability of our products and appreciate your understanding. We hope this information helps, and we apologize for any inconvenience you may have experienced. -Sam