Customer Ratings & Reviews

Superb sound quality and sumptuous comfort. I wear headphones all night and I love the light weight and generous padding, not to mention the 30-hour battery life. I also appreciate how much more comfortable they are than the Bose Ultras or 45s, which I also tried. I also appreciate that I can disable any type of auto-off or sleep features on these Sony cans, unlike the Bose Ultras that have a sleep mode that I cannot disable.

The Sony WX 1000 XM5 wireless headphones are a testament to Sony's dedication to audio excellence. With an impressive combination of cutting-edge technology, outstanding sound quality, and intelligent features, these headphones deliver an immersive audio experience that will leave you in awe. The first thing you'll notice about the WX 1000 XM5 is their sleek and elegant design. The headphones boast a minimalist yet sophisticated aesthetic, with a comfortable over-ear fit that ensures long listening sessions without discomfort. The build quality is exceptional, showcasing Sony's commitment to producing durable and long-lasting products. But the true magic lies within the audio performance of the WX 1000 XM5. Equipped with Sony's industry-leading noise-canceling technology, these headphones create a serene audio environment by blocking out external noise. Whether you're in a crowded café, commuting on a noisy train, or simply enjoying music at home, the active noise cancellation effortlessly immerses you in your favorite tracks, allowing you to focus on the pure essence of the music. The sound quality produced by the WX 1000 XM5 is nothing short of breathtaking. The headphones utilize Sony's advanced 40mm drivers, which deliver a wide frequency range with exceptional clarity, detail, and depth. The bass response is powerful and precise, while the midrange and high frequencies are beautifully balanced, offering a rich and well-defined audio experience across various genres of music. Furthermore, the headphones feature Sony's Digital Sound Enhancement Engine (DSEE) technology, which upscales compressed audio files in real time, restoring lost detail and nuances. This means that even low-quality music streams or files sound noticeably better, allowing you to enjoy your favorite tracks with enhanced audio fidelity. The WX 1000 XM5 truly shine when it comes to their intelligent features. With built-in sensors, these headphones can adapt to your surroundings and activities. For example, when you start speaking, the headphones automatically lower the volume and activate Ambient Sound Mode, allowing you to have conversations without taking them off. The touch-sensitive controls on the earcups offer intuitive navigation, making it easy to adjust volume, skip tracks, or answer calls with a simple swipe or tap. Battery life is impressive, with the WX 1000 XM5 offering up to 30 hours of playback on a single charge. This means you can enjoy extended listening sessions without worrying about running out of power. Additionally, the quick charging feature provides up to 5 hours of playtime with just a 10-minute charge, perfect for those moments when you're in a rush. The headphones also excel in terms of connectivity options. They support Bluetooth 5.0, ensuring a stable and seamless wireless connection. The inclusion of LDAC, Sony's high-resolution audio codec, enables the transmission of high-quality audio wirelessly, providing an experience that rivals wired connections. In conclusion, the Sony WX 1000 XM5 wireless headphones are a true masterpiece in the realm of audio technology. With exceptional noise cancellation, superior sound quality, intelligent features, and impressive battery life, they offer a listening experience that will transport you to a world of sonic bliss. Whether you're a music enthusiast, a frequent traveler, or someone who appreciates premium audio, the WX 1000 XM5 will undoubtedly elevate your audio experience to new heights.

I love these headphones, the ANC is great along with the comfortability and weight. I was having connectivity issues at one point but Sony's firmware updates seem to keep the headphones working properly. The battery life is amazing, I find myself losing track of the last time I even plugged them in. Sound quality is at an all time high when Im listening to Spotify or Youtube content. I would recommend these to anyone willing to shell out a little extra for some TRUE quality.

The Sony headphones impress with their outstanding sound quality, industry-leading noise cancellation, and sleek design. Whether it’s the WH-1000XM5 or another model, the comfort and battery life are top-notch, making them a perfect choice for music lovers and frequent travelers alike. A truly premium audio experience!

I believe the hype now. These honestly are the best pair of headphones I’ve used. To me it all comes down to fundamentals: the sound and noise canceling quality are unrivaled. The headphones were comfortable and surprisingly slim for this type of headphone. Given the press about the 1000X line I expected the quality to be great, but I also found some unexpected surprises in the touch interface, notably being able to “cover” your ear cup with your hand to pull in ambient sound and lower the volume so you can hear something or talk with someone for a second. Another surprise was how much customization is at your fingertips with the Headphones Connect app. Any complaints I have are generally pretty trivial: the included USB cable is laughably short and isn’t of much help, and the badges in the Headphones Connect app felt a bit egregious when you clear out a notification dot because you changed an EQ setting. I easily got past both of those knowing the fundamentals are rock solid. For anyone in the market for a pair of premium headphones, I can’t recommend these enough.

Honestly I’ve bought so many headphones over the years and none compare to these I’m a huge music listener and omg I keep these on pretty much all the time I’m at home or practicing my drum kit and the noise cancellation is great and the sound is amazing and so customizable I recommend to anyone looking for a high quality pair of headphones! Oh and they’re super comfortable and light! They’re also great for the gym! Battery life is great I can fully charge them once and not have to worry for a few days about charging it again and they charge so fast so it doesn’t feel like I have to wait forever to wear them again! And being able to connect to two devices is also so useful and convenient, I have mainly Apple products and being able to just swap between my phone and MacBook is so convenient and easy

These are by far the greatest quality headphones I’ve ever gotten. The noise cancelling is real and authentic just as advertised. It has a snug fit and a great battery life and the sleek design is everything. I got mine in black and it looks great

After reading tons of reviews on the Bose QuietComfort and the Sony XM5's, I decided to go to BestBuy to purchase the Bose. Fortunately, BestBuy allows you to try the headphones on! After trying both Sony & Bose, I fell in love with the Sony XM5! I love how lightweight and comfortable they are with my glasses. The sound is great and it's cool to be able to touch the right side to hear ambient sounds when you need to. I connect the XM5's to my Samsung TV set to watch TV at night while my husband goes to bed early. NO problems with the Bluetooth connection even on an older Samsung TV! It works seamlessly on my iPhone for AppleMusic too! I haven't taken the time to learn more about them yet, but the basics like volume control are so easy with touch! :) I encourage you to go to BestBuy and try them out if you're undecided! I've had mine a week and just charged them for the first time! Their charging is FAST! I bought the blue pair and they were on sale for $50 off! Watch for a sale on these and then go get them! I'm so happy I did. I love them so MUCH better than in ear buds that hurt my ears. These don't hurt my ears or my head; I wear them for hours without even feeling them! These are great for working and blocking out most all noises.

Found these to be the most comfortable Bluetooth headphones of the ones I tried. I have no complaints about the sound quality, and the battery lasts a really long time, especially if you don't use noise cancelling (ANC), which I tend not to use. I tried the ANC and it works quite well! It stays connected to my phone even if I'm quite a distance from it. They don't fold up to be as compact as the previous model. Not a problem for me, but it might be a consideration for some. It comes with a nice carrying case, with a compartment for the charging and audio cables. I'm very happy with my purchase!

This is written from my personal experiences using this pair of silver XM5s that I have been using daily for over a month. These are the best noise-cancelling headphones I have ever used in the market. Here are my reasons... 1. Comfort. I have tried on numerous pairs - the XM3, XM4, QuietComfort 35, Airpods Max - and I have even owned a pair of XM2 before they finally died on me. This one takes the helm because the earcups were spacious for my large ears and the head part did not rub against my head too harsh like the Bose QuietComfort 700. I also liked how the XM5 clamps less than the XM4 (biggest downside imo) while providing a good seal, making them a great travel companion for long-haul flights or travels. I recently boarded a 10 hr flight, and while they do generate some warmth (as with all over-the-ear headphones) I never felt the urge to take them off because of discomfort. 2. Sound. This one is going to polarize some people. Sound profile is awesome, the new drivers that Sony has put in the XM5 generates a slightly different profile than the XM4. It puts more emphasis on the highs while toning down on the lows, so imagine more clarity but less bass on the audio. Of course, you can always the sound with the Sony Headphones app's equalizer. 3. Microphone. I want to be able to take my calls anywhere without people struggling to hear me, whether I am in my bedroom or outside at a cafe. The additional microphones in the XM5 helps isolate a lot of the background noise while focusing on my voice when I go on Zoom calls or call Google Assistant through the headphones. I have not had any issues with my headphones not picking up my voice clearly. Now there are some caveats with the XM5 that are pretty minor. You cannot fold them like you could with the previous Sony XM headphones. The travel case it comes with is larger because you cannot fold the headphones (I normally keep it out or hanging around my neck when on-the-go). The black version is a fingerprint magnet because it has a rubberized finish while the silver version has a matte finish. Finally the earcups get dirty quickly so you might need to have a pack of wet wipes on hand. Despite all of that, the XM5 has been the most fulfilling and satisfying noise-cancelling headphones I have ever used. It works well with Android and Apple devices (unlike the Airpods Max), and you can connect up to 2 devices simultaneously via multi-point. I would happily buy this again in a heartbeat. Long battery life, USB C charging, and fast charging are nice touches too.

I'm a big fan of the Sony WH-1000 series of over-the-ear headphones. I have XM5 and XM3. My husband took my XM3 after I got the XM5. Love the feel of them much more than other headphones -- super-comfortable and easy to wear for a long time at work. I wear mine for music, noise cancelling, and online meeting. The only issue, if my co-worker who sits next to me is also on the exact same online meeting with her wireless headphones at the same time, the Sony gets some feedback. I take them off wireless and plug in if that happens and the issue is gone. It happens rarely enough that it's not a dealbreaker. I've tried Bose before, and these are so much better and more comfortable, so I'm pretty to committed to the Sonys. One annoyance: Best Buy sent Navy instead of silver, but maybe it was for the best as the Navy is a cool color and probably doesn't show dirt like a Silver would have.

Sound quality is great. The noise canceling is solid. I use these to play my PS5 (had to buy a $15 USB-C Bluetooth dongle to get these headphones and the PS5 communicating together) and wear them for several hours at a time without experiencing any discomfort. I recharge them as soon as I am done using them for 3-4 hours at a time, so the battery has not been an issue for me due to my limited use.

I recently purchased the Sony WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones from Best Buy, and I couldn’t be happier with my choice! From the moment I unboxed them, the sleek design and premium build quality were evident. The sound quality is outstanding—crystal clear highs, deep bass, and an immersive experience that truly elevates my music and podcast listening. The noise-canceling feature is a game-changer; whether I’m on a busy commute or trying to focus at home, it effectively blocks out distractions, allowing me to fully immerse myself in whatever I’m listening to. Comfort-wise, these headphones are top-notch. The ear cups are plush and fit snugly without causing any discomfort, even during long listening sessions. The battery life is impressive too—I can go days without needing a charge, and when I do, the quick charge feature is super convenient. Best Buy made the purchasing process seamless, and I appreciated the knowledgeable staff who helped answer my questions. Overall, I highly recommend the Sony WH-1000XM5 headphones to anyone looking for an exceptional audio experience. They’re worth every penny!

These headphones deliver exceptional sound quality. The noise cancellation is top-notch, blocking out distractions effectively. They're comfortable for long listening sessions and have a stylish design. The battery life is impressive, lasting for days on a single charge.

I'm upgrading from the XM4 headphones. The redesign of the XM5 seems to strengthen the head band that cracked on my XM4s. Wore them on my first flights both on a long trip to the Middle East from LA and a shorter flight from LA to WA. No issues with battery and the noise cancellation is extremely good. Bluetooth connections are flawless. Minor quibble in that the indication for powering on and off are now tones instead of "words", but I think I can get used to that. Overall comfort is A-, I have a big head and sometimes have to adjust the top band after a while to find a different spot. These are GREAT headphones.

These headphones are seriously amazing. The sound quality is super clear with deep bass, and the noise canceling is out of this world—it blocks out everything, even loud background noise. Perfect for travel, studying, or just chilling. They're really comfortable too, even for long listening sessions. The touch controls are smooth and easy to use, and the battery life lasts forever—I only need to charge them once a week, even with daily use. The mic quality is great for calls, and the multi-device connection is super helpful when switching between my phone and laptop. If you're looking for top-tier headphones, the XM5s are 100% worth it.

These headphones are of exceptional quality and build. They are light on the head and can be worn for hours without getting an ear ache from the pressure. The touch controls are easy to use and best trying to find a small button on the side. Battery life is no worry. I can use these for multiple days with noise cancelling on and have no worry that they will need charging while I’m listening. The sound is exceptional and the drivers can handle the lowest of notes to the highest. Noise canceling mode offers very little noise bleed although it also depends on the volume you’re listening to music on. Transparency mode works well too.

They’re very comfortable I love them they just don’t fold down and I travel a lot. But the comfort is amazing and their technology is so good. It adjusts noise cancelation automatically. I loved it

In the increasingly crowded field of over-the-ear headphones, Sony's WH-1000XM5 stands as a paragon of audio brilliance. Marrying excellent design with elite technology, it manages to impress even the most discerning audiophile. The WH-1000XM5 embraces a sleek, understated design that is both visually appealing and comfortable. Its texture, coupled with the black hue, exudes a premium feel. Notably, these headphones are ergonomically superior to most competitors, with plush earcups that allow for extended listening sessions without discomfort. Sound quality is where the WH-1000XM5 truly shines. Sony has delivered an astonishingly crisp, balanced, and immersive audio experience. Every note is captured in high resolution, from the deepest bass to the highest treble, making the listening experience rich and full-bodied. The noise-canceling feature is nothing short of impressive. It filters out ambient noise with an astounding effectiveness that will make you feel as if you're in your own personal sound booth. Commutes, flights, or crowded spaces are no longer a distraction, but an opportunity to immerse yourself in your favorite soundscape. One area that Sony has significantly improved upon from its predecessor, the WH-1000XM4, is battery life. The WH-1000XM5 offers up to 40 hours of uninterrupted playback with the noise-canceling feature on, placing it among the best in its class. The headphones also offer seamless connectivity, with Bluetooth 5.2 ensuring a stable, uninterrupted connection. The integration of AI technology for adaptive sound control is a delightful addition. It adjusts the sound output based on your environment and activity, providing the best sound experience at all times. However, the WH-1000XM5 isn't without its minor drawbacks. The touch controls, though improved, can still feel a bit sensitive at times. Additionally, the headphones come at a premium price, but considering the quality and features offered, they represent a sound investment for the true audiophile. In summary, the Sony WH-1000XM5 is a tour-de-force in the world of wireless headphones. It ticks nearly all the boxes - excellent sound quality, effective noise canceling, long battery life, and a comfortable fit. Despite its few shortcomings, it's a compelling choice for anyone in the market for high-end headphones, and remains a benchmark in the industry.

This was a special gift to replace stolen headphones for my wife. She loves the overall design of these and said that they are comfortable with unparalleled sound quality.