Customer Ratings & Reviews
- Model:
- WH1000XM5/S
- SKU:
- 11079692
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the product's exceptional sound quality, comfort, and impressive battery life, also appreciating its lightweight design, good bass, and snug fit. However, customers are negative about its portability, price, and occasional connectivity issues. Some also note that the volume could be louder and express a desire for water resistance.
This summary was generated by AI based on customer reviews.
Love the Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves his new headphones!!! Was a birthday gift.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi QueenC, What a pleasant birthday gift! We're glad that your son loves his new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
Very nice headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were actually pretty nice with some good features
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Captain72, We're very grateful for this positive feedback! We're thrilled to hear that you're satisfied with your purchase. Thanks for choosing Sony! -Sam
Awesome Headphones!!!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Headphones!!! They are the best!!!. no issues to connect and easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CElectronics, Great! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Sony Earphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I work on a loud machine, these help protect my hearing. Works great, I would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maggie,
Thank you for sharing your great experience with us! We're glad to know your new headphones suits your needs and expectations. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for the recommendation and for choosing Sony! - Kris
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. I love this Headphones the noise cancellation is superb.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello GavinW, That's awesome! We are happy to know that you love your new Sony WH-1000XM5 wireless headphones, especially the unit's noise canceling feature. Thank you for trusting Sony. Enjoy! Vincent
Excellent Choice !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought my daughter these headphones, and she loves them. Noise cancellation is excellent. She cant stop raving about them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Larry, amazing! We're pleased to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Solid
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit of a stretch for people with big heads. Looks great but materials are light/mid quality feeling. Feels more like 200-300$ headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RenL, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
Sony xm5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphone i have bought so far. Would highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MduduziM We appreciate your recommendation and we're glad that you are enjoying your new headphones. Thank you for choosing Sony. Erin
Fast, good service.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy online purchase, fast and simple in store pickup.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ColeB, We're pleased to hear that you're satisfied with your purchase. Your feedback is greatly appreciated and thank you for choosing Sony. Erin
Worth buying!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as graduation gift for my niece. She loved this product!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoyB, Thanks for the feedback. We are glad to hear that your niece loved her new WH-1000XM5 Sony wireless noise canceling headphones. You chose the best for her. Thank you for trusting Sony! Vincent
Just the best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the best over ear headphones you can buy. Yay
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jonathan,
Awesome! We're glad to hear that you like your new Sony headphones. Thank you for choosing Sony and enjoy your headphones!
-David
John
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Son loves them especially for study time in the library at college
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JandR, We are thrilled to hear that your son loves his new Sony wireless noise canceling headphones. With our WH-1000XM5 headphones, he can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, he can just Speak-to-Chat and Quick Attention mode stop his music and let in ambient sound. Thank you for trusting Sony! Vincent
- Cons mentioned:Price
SONY HEADPHONE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a great feel to them, just didn’t think the price matched up with the headphones itself
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RogerV, We're glad that you like the WH1000XM5. We're sorry if this is a little pricey. We'll take note of your feedback about the price. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Amazing!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Invested my money in the sony headphones with noise canceling great for rhe gym !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tiffany, Excellent choice! We're also glad that you are happy with your purchase. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony. Erin
Not bad not great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work pretty well, not as great as i expected but definitely gets the job done.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NicR, We're glad that the headphones work well. We appreciate your feedback and thank you for choosing SOny. Erin
Better than Beats
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my husband for Christmas and he loves them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TocM, We appreciate your feedback and we are glad that you husband loves his new Sony WH1000XM5 wireless noise canceling headphones. You chose the best for him. Thank you for trusting Sony! Vincent
Great headphones
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I like the headphones very much and noise isolation is very good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Okay, We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Excellent headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones - really works to what they say they do!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi adv73 Awesome! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Great Headphones!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic noise cancellation, easy controls, snd great customization
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrandonJ, Awesome! We're pleased to hear that you are enjoying the noise canceling function. ease of controls, and sound quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Excellent Choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Daughter Loves them This is a Very good product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marcus, Amazing! We're thrilled to hear that your daughter loved her new headphones. Thank you for choosing Sony. Erin