Customer Ratings & Reviews
- Model:
- WH1000XM5/S
- SKU:
- 11919976
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the excellent sound quality of these headphones. They also highly value the incredible comfort, great battery life, light weight, and appealing design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
I love these headphones
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Very comfortable and sound is excellent. Very sensitive to sweat tho.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi User, We're glad that you like your new Sony headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Long flight necessity
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid sound, performed well on 12 hour flight, ANC made a big difference.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MacM, We're glad that you like the sound and noise canceling functions. Thank you for choosing Sony. Erin
- Pros mentioned:Bass, Sound quality
Bill teview
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound better and more precise than headphones costing 3xs more. Love the amazing Dolby Atmos effect these can do. Bass is crystal clear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bill, Great! We're happy to hear you're enjoying the sound quality of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality, Weight
Excellent Father’s Day gift
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound and light weight! We are using it daily both work and pleasure. The charging time is quick!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AhmetO,
We appreciate the 5-star rating and we're glad to hear that you like the sound quality, light weight design and battery performance of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Great product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. Noise cancellation worked good while flying.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, EdwardS!
We are so pleased to hear that you are enjoying the great sound quality of your WH-1000XM5 headphones!
It is especially rewarding to know that the Noise Cancellation worked good while flying. We designed these headphones to provide maximum tranquility, making travel and noisy environments much more enjoyable.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Sony retains its leadership even after 2 years!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones even after 2 years of launch - This is one of it kind where it retains the legacy and leadership even after so many competitors entered the Noise cancellation headphones market, this shows the competitive edge Sony has in this domain. I really love the way this headset sounds and voice/ mic quality is very good. That's the primary focus for my usage! I'm extremely happy with the purchase :)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sudhakar, Amazing! We're glad that you are enjoying your new headphones. he WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
A Neurospicy Person's Best Friend
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With or without the app, noise around me disappears almost entirely. Adding music to the mix and I can relax, unwind, and not worry about getting too overstimulated. Excellent for those who can get easily overstimulated with excessive/complex/loud noises.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VrellaB, We're glad that you're enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Great Noise Cancelling Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great head phones if you are looking for noise cancelling as an option. Overall sound is solid and very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JayV, we're glad you like the sound quality and comfort of our product. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing SONY! ~Earl
- Pros mentioned:Comfort, Sound quality
Good all around headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound quality and it's very comfortable. Works very well on the plane.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Elirob, We're thrilled to hear that you are enjoying your new headphones. We appreciate your feedback and Thank you for choosing Sony. Erin
- Pros mentioned:Comfort
Would buy again
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and noise canceling is amazing. Originally purchased for a long flight and they were great and still are worth it. They come with a case and are able to be wired or Bluetooth.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RachelA, thank you for the five-star rating! We're delighted to hear you're enjoying the WH1000XM5 industry-leading noise cancellation technology and its comfortable design. Thank you for choosing Sony as your travel companion! Best regards, –Jenn.
- Pros mentioned:Sound quality
Sony wh-1000
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones sound great. Easy to set up. Connect easily to an iPhone. It also has a long range of Bluetooth connection. And they have beautiful colors, I would recommend this product to anyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RonaldoT, thanks for sharing your wonderful experience with the Sony - WH-1000XM5! We're so glad to hear you're enjoying their incredible sound quality, easy connection and setup, and the variety of colors available. We appreciate you choosing Sony and hope you're loving every minute with your new headphones! Regards, -Dominick
- Pros mentioned:Comfort, Sound quality
Sony Noise Cancelling with Great Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancellation and great sound. Comfortable earphones. Very pleased with purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HarveyC, Amazing! We're glad that you are enjoying the noise canceling, comfort, and sound quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
These headphones have no competition.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio quality is superb. You think your airpod pros are nice? Put these on and you will want throw your cute earbuds in the food disposal. Whats most impressive about these headphones is the voice isolation feature when on phone calls. You can be in a car with loud music on the phone, and the person on the other end of the line will only hear your voice. The technology is so good it makes everyone else look bad. It doesnt make sense
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoesReviews, thank you for your input. We're glad that you are enjoying the audio quality of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Big Head - Sony vs Max
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Airpods max vs sony XM5 I brought both and I returned the airpods after I used these. Most of my devices are apple and this works super smooth between them, its easy to connect and everything. The transparent mode is unmatched for the maxs, but I think everything else is better on the 5s. I have a bigger head and to me these fit much better than the maxs, I would suggest this for bigger head people the maxs had a lot of force and did not feel good for long periods.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LickyLion, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, super comfortable. Amazing noise canceling and great for calls.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi User856954,
Thank you so much for the five-star review! We are immensely pleased to hear that you are enjoying the super comfortable fit and the amazing noise canceling of your WH-1000XM5 headphones. We specifically designed them to excel in call quality, so we're happy to know they are working great for your calls too.
Thanks for choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good noise canceling headphones. It blocks the sound of construction in front of my place. The sound quality is great. Charges fast and easy to use. Would recommend…
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KyleH, thank you for taking the time to share your thoughts with us!
We are very glad to hear that the WH-1000XM5 noise-canceling headphones are a great item for you! It's fantastic to know that they effectively block out the sound of construction, providing you with a peaceful listening experience. We're also thrilled that you appreciate the great sound quality, fast charging capabilities and overall ease of use.
The WH-1000XM5's advanced noise-canceling technology, creates an immersive audio environment and we're delighted you would recommend them!
Thanks for choosing Sony!
Best regards,
Stephanie
- Pros mentioned:Comfort, Weight
Very good
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Half the price of the airpods max and very similar. Lightweight and comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fronk, perfect! We're glad you like the build quality and comfort of our industry-industry leading noise canceling headphones! The WH1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
BEST HEADPHONES!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its one of the best headphones I owned. Very comfortable and the sound is outstanding. Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ricardo,
Thank you for reaching out to us today! We're always happy to hear from you. We're glad to hear that you like the sound quality and comfortable design of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. We appreciate the recommendation and thank you for choosing Sony!
-David
- Pros mentioned:Sound qualityCons mentioned:Portability
Likedoo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, it works, they are headphones. Wished they were more transportable like the 4s. Only complaint but better sound and look (personally).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HectorG, Awesome! We are so glad to hear that you are happy with your new headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Regards, Carl
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelling, easy on the ears. I use it at home almost everyday
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JayT, we're glad you like the noise canceling feature of our product. Thanks for choosing Sony. ~Earl