Customer Ratings & Reviews
- Model:
- WH1000XM5/S
- SKU:
- 12498516
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the product's sound quality as impeccable, frequently praising its comfort, impressive battery life, and lightweight design. While many also appreciate its good bass, snug fit, and decent active noise cancellation, some concerns have been raised. These concerns primarily revolve around its portability, price, occasional connectivity issues, and a desire for louder volume and water resistance.
This summary was generated by AI based on customer reviews.
Thanks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs amazing better then I thought noice canceling amazing and packaging was primo
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesH, Awesome! We're delighted to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Sony Wireless Noise-Canceling Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent - previously bought a pair for my daughter
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarenSM, We're glad that you're enjoying your WH1000XM5. We appreciate your feedback and thank you for choosing Sony. Erin
Cool features
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these! I use them regularly and theyve never given me problems. Really cool features
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonC, Great! We're delighted to hear that you love the features of your headphones. Thank you for choosing Sony. Erin
Sony
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very easy to use it is good to I got wight, ?
I would recommend this to a friendBrand response from SonyListens
Posted .HI KevinG, Great! We're glad that you like the ease of using your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
Looks sweet
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Cant wait to try them! The color looks amazing !!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CoolJack,
You made the right choice! We're glad that you like the color of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-Ralph
Headband Discomfort, but Great Audio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I owned the XM4s. The headband on the XM4 was so much more comfortable on the top of your head. The XM5 will cause pressure/discomfort after 30 minutes of using it. Everything else is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ricardo,
Thank you for the review. Extend the slider to its full length before putting on the headset and then adjust the slider to a length where the headband touches the top of your head. Adjust the orientation of the left and right units so that the earpads fit snugly all around your ears.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
Regards,
David
Sony xm5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good noise cancelling, easy to use and cool features not on other noise cancelling headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheMadMe, Awesome! We are so glad to hear that you are happy with your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, zones out all noise to focus ona task
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EsmeraldaD,
You made the right choice! We're thrilled that you are enjoying the noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
THEYRE AMAZING
|Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Great headphones I love them so much. Definitely recommend if you have the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andrew, We're glad that you are happy with your purchase. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
One of the best headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought theses a few weeks ago and just love them. They cost a pretty penny but well worth the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pumba, We're thrilled to hear that you are enjoying you headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Great sound
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones i have ever used. The audio canceling is phenomenal
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarlosL, Amazing! We're thrilled to hear that you like the audio quality and noise canceling function. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin
Needtotalpackage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones awesome experience. Unfortunately not so much for carrying case. Zipper failure with in a week of owning them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi James,
Thank you for the review and we're glad to hear that you like your new Sony headphones. Your feedback regarding the case is greatly appreciated. Thank you for choosing Sony!
-David
Love them!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these so much. I use them for weightlifting, and they are probably the best headphones for noise-canceling I have ever worn.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nonierose12, Awesome! We are glad to hear that you are enjoying your new WH-1000XM5! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. -Carl
- Pros mentioned:Comfort, Sound quality
Amazing headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones i own great sounds and very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ryukev717, Amazing! We're glad that you like the sound quality and comfort of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Convenient Audiophile
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went through several headphones, sundara, hd650, iems, this just worked quickly with my computer and tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikeP, We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing SONY. Erin
Heard phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this headphones for my same son i have 2 boys each one 2 thinks.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello America, Thanks for the 5-star review. You chose the best headphones for your boys. Thank you for trusting Sony! Vincent
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headphones great noise cancelling feature Con: slightly a little to big... Other than that really great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi P812, We're thrilled to hear that you are enjoying the noise canceling function. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin
CUSTOMER
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT PRODUCT BEEN GETTING PRODUCTS FROM YOU FOR AGES GOOD STORE
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gadget, We are happy that you like your new Sony WH1000XM5 wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincen
Best headphones
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones hands down. NC is the best on these, worth it at a lower price than originally
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Grump, Excellent! We're glad that you like the noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
I CAN VACUUM AND LISTEN TO MUSIC
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I knew these headphones was the BEST when I could vacuum/use the vent hood and still hear my music clearly!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JayasaikishanC, You've made an amazing choice! We're very happy to hear you were able to vacuum and still hear your music clearly. That's a testament to the great noise cancelling feature that Sony has built into the Sony WH-1000XM5.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam