Customer Ratings & Reviews
- Model:
- WH1000XM5/S
- SKU:
- 6505728
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers love the WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones for their terrific sound quality and comfortable design. The headphones are also lightweight and have a long battery life. Overall, customers seem very satisfied with these headphones.
This summary was generated by AI based on customer reviews.
Gift for sibling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got it for a Christmas gift for my brother. Turns out he loves it so much he stop using his AirPods lol. Worth every money I spent on it:)! Guess I’ll have to buy myself one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi User788870,
It is truly wonderful to know that your Christmas gift was such a massive success! We are thrilled to hear that the WH-1000XM5 has become your brother's new go-to for audio, even replacing his previous setup. From the industry-leading noise cancellation to the exceptional sound clarity, we take great pride in creating a listening experience that feels worth every penny. We certainly look forward to welcoming you to the XM5 family whenever you're ready to pick up a pair for yourself!
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Sound quality
Headphones Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is really good. Sound is clear and noise cancellation is perfect
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Notyours25,
We're excited to hear that your Sony headphones are delivering such clear sound and perfect noise cancellation—thank you so much for the fantastic 5-star rating! The WH-1000XM5's industry-leading noise cancellation really helps immerse you in every note, and we're glad you're enjoying that standout feature.
Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.
- Pros mentioned:Comfort, Weight
Definitely Recommend!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are actually nose cancelling and they are very comfy and light on the head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HannahM, Amazing! We're glad that you are enjoying the noise canceling, comfortable and light-weight design. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was reluctant to pay this much for headphones but was tired of the bud style and wanted to try some over the ear. Beautiful sound, noise cancelling is tremendous
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Highkage,
We really value the time you took to express your thoughts about our headphones! We feel privileged to know that you're experiencing such beautiful sound and impressive noise cancelling with your WH-1000XM5 headphones, even though you were initially hesitant about the price. We appreciate you giving them a try!
Thanks for choosing Sony!
Best regards,
Stephanie
- Pros mentioned:Sound quality
Great for everything but working out!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy the headphones while studying but they are not for working out! They slip off my head constantly & when I’m moving my arms with weights the headphones think I’m trying to change the song, etc. so the music is constantly being interrupted. The music sounds great though & the noise canceling option works extremely well! Great for studying but not for working out!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ElishaT, Thank you for sharing your thoughts and experience so far using your Sony WH-1000XM5. We're glad you love the exceptional sound quality and excellent noise cancellation of your headphones. Having read your review regarding the fit and waterproof performance, these headphones have great cushioning and adjustability. This will help the headphones stay on your head while working out. These will work great for you while working out “Non-Hardcore”. That being said, these headphones are not specifically designed for sports activities as the unit is not sweat resistant. If the proximity sensor part inside the left unit housing gets fogged up or there are water droplets on it due to condensation or humidity from sweat, etc., wearing detection may not work properly. We recommend you practice caution when working out with these headphones so they don’t fall or become damaged during your exercise. Thanks for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Sent Bose back for these
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried the Bose and these, while more money ,are more comfortable and sound much better
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ChiefEd,
Good choice! We're glad that you made the right decision in getting our WH1000XM5 over other brand and we'er happy that you are pleased with the sound quality and comfortability of it. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Amazing Sound Quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These haedphones are the truth! They have amazing sound quality its like being in the middle of the movie, vidoe, or song you are playing. When playing a movie you can hear the ancillary background conversations on the movie. I kept thinking someone was in the room with me! The noise canceling feature is top notch, i recently took a 4 hour flight abd had a screaming baby about 4 rows behind me. I poped on my headphones, started a movie and voila no more screaming baby!! Worth every penny for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TXGirl0703,
Thank you so much for sharing your great experience with us! We're really happy you are enjoying the amazing sound quality and noise canceling features of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing SONY! - Kris
Wh-1000xm5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality i just with the build quality was a little better. All and all a great product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CURTISM,
We are excited to hear that the sound quality of your WH-1000XM5 has been nothing short of amazing. We truly value your feedback regarding the design, but we are glad that the overall performance has made it a great addition to your daily routine.
Thank you for making Sony your brand of choice for premium sound!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Great Comfort
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable fit, also for prolonged time. Great sound and noise canceling easy to personalize using the Sony App
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SylvesterF,
We appreciate the 5-star rating and we're glad to hear that you like the comfortable design, sound quality and noise canceling of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Comfortable & Quality
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have great sound quality and are extremely comfortable on the ears for those long haul flights.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KristaL, Fantastic! We're pleased to hear that you're enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Ear phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Dies exactly what is says it will do. Zero sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Beckyblock,
We feel privileged to know that your headphones are delivering such a serene listening environment! It is fantastic that the technology is effectively silencing the world around you, providing the perfect backdrop for your favorite music or podcasts.
Thank you for choosing Sony to be your companion in silence and sound.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used only a daily basis and they are very comfortable to wear for hours and sound great and app allows for EQ settings
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelR,
Awesome! We're glad that you are enjoying the comfort, sound quality, and dedicated app (Sony Headphones Connect) of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Best headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones money can buy! Basically the noise cancelation is perfect and so is the comfort. Great for relaxing and listening to audiobooks and music.
I would recommend this to a friendBrand response from SonyListens
Posted .Fantastic, Chantell! We are happy that you enjoying your new WH-1000XM5. We are also delighted that you are satisfied with the amazing sound quality, industry-leading noise canceling feature, comfortable fit design, and superb performance of these headphones.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design.
Thank you for the 5-star review and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great, The noise cancellation is amazing the only down side would be the recommended app for more detailed features.
I would recommend this to a friend - Pros mentioned:Comfort
Made her Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to upgrade to the Sony XM5 from XM4 for my 18 yr old daughter and she commented that XM5 feels more comfortable although sound quality was very much the same for both. She was very happy and that is what matters.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, Damaged! We're glad she's happy with her new headphones. Thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit over the ear perfect and sound is amazing noice cancellation if not notch honestly dont know how theres going to inprove when it’s perfect already!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anthony,
Very nice! We're glad to hear you like the fit and industry leading noise canceling of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony and enjoy your headphones!
Regards,
David
- Pros mentioned:Battery life, Sound quality
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the best headset I’ve ever bought. Battery life is amazing and so is sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adam, We are happy that your new Sony headphones are the best headphones yuo have ever bought. Thank you for trusting Sony! Vincent
- Pros mentioned:Comfort, Sound quality
Good all around headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound quality and it's very comfortable. Works very well on the plane.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Elirob, We're thrilled to hear that you are enjoying your new headphones. We appreciate your feedback and Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Excellent noise cancellation and better mic vs XM4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling is excellent. I use these to sleep at night because of extremely noisey neighbors upstairs. I've regained my sanity! Also, the mic when speaking to someone over the phone really isolates your voice and they do not hear background noise. While walking outside, I had a conversation and the person on the other end could not hear the dogs barking (loudly) in the background. Definite improvement from the XM4 headphones. The only thing that I'm not crazy about is that they do not fold.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 73angelD, we're glad you are enjoying our industry-leading noise canceling headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing SONY. ~Earl
- Pros mentioned:Comfort, Sound quality
Great headphone
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and it’s comfortable to wear it all day!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Benjamin, Fantastic! We're thrilled to hear you like the great sound quality and comfortable fit of your Sony WH1000XM5. Thanks for choosing Sony! -Sam