Customer Ratings & Reviews
- Model:
- WH1000XM5/S
- SKU:
- 6505728
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the product's sound quality as impeccable, frequently praising its comfort, impressive battery life, and lightweight design. While many also appreciate its good bass, snug fit, and decent active noise cancellation, some concerns have been raised. These concerns primarily revolve around its portability, price, occasional connectivity issues, and a desire for louder volume and water resistance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Best headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for the gym and it has been one of the best headphones ever.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Oscuridad83, You made a right choice! We're glad that you are enjoying your new headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Head phones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our son picked these headphones out - he did his research . He is completely unaware of surrounding noise - easier for him to study
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happy, Amazing! We're glad that your son is enjoying his new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
The best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can i say? Literally the best over the ear noise cancelling wireless headphones. No contest.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hallwayghostx,
We greatly appreciate you for giving our WH-1000XM5 a 5 Star Review. Enjoy good sound quality and noise cancellation features with our XM5 headphone. Our WH-1000XM5 has 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony. - Marco
- Pros mentioned:Sound quality
Great product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy, effective, and with great functions. Have had this for some time and it has not given me any issues
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gojira, Awesome! We're glad that you are satisfied with your purchase. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an outstanding product from Sony — I’ve loved using it for a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sharath,
Thank you for the fantastic 5-star review! We're beyond pleased to hear you've been enjoying the Sony WH-1000XM5 headphones.
It means a lot to us that you consider them an outstanding product. We put a lot of effort into designing them to be the most comfortable and best-performing noise-canceling headphones on the market. With their lightweight design, excellent call quality, and industry-leading noise cancellation, they're built to be a part of your daily life for a long time.
We're thrilled you're happy with them and appreciate your loyalty to the Sony brand!
Regards,
Dominick
- Pros mentioned:Sound quality
Perfect headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for students feels so light and clear sound with good bass
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArnoldsamkumarM, We're glad that you're enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
great headphones
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Very well put together product surprised by the lightness and the sound quality:
I would recommend this to a friendBrand response from SonyListens
Posted .HiJavedK Awesome! We're glad that you like the audio quality of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, good for studying. Didn’t stay on for working out too good.
I would recommend this to a friendBrand response from SonyListens
Posted .We appreciate your output, Michi. We're delighted to hear that you like the sound quality. Please ensure to adjust the slider to find the best fit when working out. Thank you for choosing Sony. Erin
Solid product, But not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only issue I had was with comfortably. Which I found them to be extremely uncomfortable. However, thats just me. To each their own, as I’m sure no two heads are the same. Try them on before you buy, that was my only mistake.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jonesy,
Thank you for choosing Sony!
We appreciate your feedback on the WH-1000XM5 headphones. We're sorry to hear that you found them uncomfortable. To enhance your experience, we recommend exploring this helpful article on how to wear headband headphones correctly for optimal comfort: https://www.sony.com/electronics/support/articles/00282845.
We hope you find it helpful!
Best regards,
-Fred
- Pros mentioned:Sound quality
Awesome Headphones
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] It sounds really great! One of the best sounding headphones ever I've ever heard!
I would recommend this to a friendBrand response from SonyListens
Posted .Great choice Hihi! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Amazing
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] The best headphones i have purchased just switched from the beats and its night and day difference
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kiwikawa, Awesome! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort
Better sound control
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise canceling with better over the ear that's not hard on th ear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jatuh, Awesome! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
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||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headphones are amazing elgangted and gaybb b;ldgb,g,.dbd,.bf ,.bg fhfbfljnf,mfnfrjfjvnjnagntskhgkubnturuolprpabcdefghijklmnopqrstuvwxyz
I would recommend this to a friend- Pros mentioned:Sound quality
Great haeadphones
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] great sound quality and noise cancelling feature are marvelous, Am really enjoing it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Saikrishna, We're glad that you like the sound quality and noise canceling feature. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones i’ve ever used. Noise cancellation is also extremely good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrandonW, Awesome! We're glad that you like the noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Love the headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are amazing, boyfriend loves them and raves about them
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the wonderful review, Kiran!
We are absolutely thrilled to hear that the WH-1000XM5 headphones are amazing and that your boyfriend is raving about them! It's fantastic to know that he's enjoying the premium listening experience.
Thanks again for choosing Sony and sharing such positive feedback!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and durable the product is amazing for calls, music,movies,etc.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Oscar, Amazing! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Best Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and the noise canceling is amazing. This is definitely worth the money and it lives up to the reviews
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoewayneC, Awesome! We're happy to hear that you are enjoying the sound quality and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Cancel it all
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You’ll never want to go back to any other earphones or headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JaedVR, We're delighted to hear that you're enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
best headphones!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best headphones you can buy, I use these everyday and they are good in every aspect
I would recommend this to a friendBrand response from SonyListens
Posted .Hi austingamer99, Amazing! We're pleased to hear that you re enjoying your headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin