Customer Ratings & Reviews

I’ve been using the Sony WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones in Smoky Pink, and they’ve honestly set a new personal standard for what premium headphones should feel like. First, the noise canceling is unreal. The moment I put them on, the world fades out. Background chatter, engines, and everyday noise just disappear, making them perfect for studying, travel, or winding down after a long day. Sony clearly refined their already top-tier ANC even further with this model. The sound quality is where these really shine. The audio is clean, balanced, and immersive. Bass is deep but controlled, mids are rich, and vocals sound incredibly natural. Whether I’m listening to music, watching videos, or taking calls, everything feels crisp and intentional. The adaptive sound features are smart and genuinely useful, adjusting seamlessly to my environment. Comfort is another huge win. They’re lightweight, the ear cups are soft, and I can wear them for hours without any pressure or fatigue. The Smoky Pink color is subtle, classy, and unique. It stands out without being flashy and feels very premium. Battery life has been excellent. I rarely worry about charging, and the fast-charge feature is a lifesaver when I’m on the go. Call quality is also impressive, voices come through clearly even in noisy environments. Overall, these headphones feel thoughtfully designed from top to bottom. If you want industry-leading noise canceling, exceptional sound, all-day comfort, and a sleek aesthetic, the Sony WH-1000XM5s are absolutely worth it. Easily one of the best tech purchases I’ve made.

I researched headphones before making this purchase. This specific set of headphones had very good reviews from several sources. I’ve had them for several weeks and have not been disappointed. The sound quality is great and they are comfortable to wear. I appreciate the noise canceling feature and was surprised by how well it works. The battery life is also great. Lastly, the touch sensitivity for changing the volume, etc, was very easy to use.

Great noise cancellation, comfortable, battery life is better than I expected.

I have really enjoyed using these headphones and they've been a lifesaver at work. With an open office floor plan good noise cancelling headphones are a must. They sit comfortably over my ears and don't hurt even after hours of use, they're also not too heavy like the old 3's. The mic is good, almost too good at times. I have to be good about my muting or it'll pickup other people talking in my row. Great for music and movies as well!

Hello, I have returned and it is time for me to give my review of the wh1000xm5 in the blue color that I bought at my local Best Buy that looks awesome. After they remodeled it the Woodland Hills One to begin with if you're looking for a set of over their ear headphones that will clear out any noise and make it as quiet as possible. Then you're in the right place. Not only are these headphones very very comfortable with their vegan leather material, but they fit on the head like a glove they offer the same battery life as the previous model at 30 hours. But you want the best and noise canceling and comfort you're in the right place the Sony headphones here or everything you need the app offers you a lot of ways to customize your sound profile and everything. You need go ahead and buy them while you can now that today is the last day of the Black Friday deals at 329 with a $70 discount. What more could you want buy them? I recommend them they are truly amazing.

I am all about the built in codecs as an audiophile. This headset might not be as power punching with the bass but it is enough to satisfy a bass loving person like me. As far as listening to Tidal (best audio formats) or Apple music app or any Dolby Atmos shows from any app like Netflix or Prime, this headset kills the competition. It has the availability to cuntomize your EQ through the Sony headset app and fine tune to your ear shape as well. This is my go to headset for everything, even Zoom, Microsoft Teams meetings as well thanks to noise cancelation which gets an 8 out 20 for me. I am in medical and we have a lot of noise coming from everywhere and this headsets work really good. Don’t get me going on the battery life, it’s amazing and lasts for days since I only use it for about 1-3 hours daily.

I had the Sony XM3 version and really liked it. These were the newer model and had rave reviews so I got one. The sound is outstanding and they feel lighter and less bulky than the XM3. The battery life is excellent and lasts me all day and then some. That said... I absolutely hate that they took the voice away telling you the different system statuses that the XM3 had. Now its just a random tone. I can't tell if I'm properly in pairing mode. Can't tell what listening mode you're in either. It's just a beep. Bring back the sexy voice that let you know you were in ambient noise mode! Oh, and for $400 you should absolutely include the charging block, ya cheap skinflints! These two things kept it from getting all 5 stars. Otherwise, a great purchase (if not a tad steep).

My second pair, I screwed up my WH1000MX3 and somehow got an electrical buzz in one speaker - it they went. On to the WH1000MX5's first differences, the pads aren't as "thick" so these are our sit "closer" to your head. Second they don't fold like the MX3' did. But these connect to two devices, fit well enough for longer use, handle Ultra high and spatial Music Quality 360° services exceptionally well; Have great noise canceling and new, better mic position, pickup and clarity. The quality is there and while I prefer Van Halen and Rock music, I'm sure today's sampling / autotune crowd will be happy with them too.

I have the older version i.e. M4 and thoroughly enjoyed it until it lost it in a travel. M5 has outstanding the audio quality and noise cancellation. The device feels light and soft on ears. Also the controls are easy to use. clear tunes and good bass. I would definitely recommend it. Only con is, its over priced. I would have waited for sale given holidays are just around the corner. :-)

I spent ages trying to find quality headphones that were worth committing to for me. These headphones are comfortable, lightweight, have great sound, and the noise cancellation is incredible. The battery life is a dream too—I’m a college student and I use these for hours every day. The app for these headphones is also super user-friendly and offers cool features. 11/10!

The sound is great for pair of bluetooth headphones! Of course you have to tweek the EQ settings for best results in the Sony Connect app! I love the touch controls, so much easier than finding the buttons on other headphones. There are some buttons on the xm5, a power and a noise cancelling/ ambient button. It has great call quality. The battery last a long time. I get exactly what they said, about 30 hours of battery life. They fit nicely and are comfortable. I do think durability might be an issue if you dont keep good care of them. They do NOT fold up! The headphones come with a case and wire and charging cable. These really do sound better than the xm4s which i also have and the Noise cancelling is better as well. I also want to say, if you listen through the wire it might sound terrible unless you power them on while you listen. You can still use noise cancelling and the battery will last longer if you do it that way instead of normal bluetooth usage!

I had the XM4 and thought this would an upgrade and it was as far as the noise canceling and software, but for the overall fit and also the portability this is where they differ. I tried this in the gym and they would not stay on my head and after a week i realized theses may not be for the gym like the XM4's were. I had them on plane rides and they worked wonders as far as the noise canceling is concerned i could not hear anything for the most part. I had a window seat and i leaned onto the window and they moved which caused me to adjust and due to the flight distance i had to find a position that would work, so the headphones would stay were they were to provide me the peace and quiet that i was looking for. The battery life was terrific as i never had an issue with especially get notified that you need to charge them. Also not folding to be more compact was an issues as well. Overall they are good headphones but with minor things i did not care for. PROS: -software amazing -noise canceling top notch -battery life -very stylish CONS: -not a secure on my head as the X4 -kept sliding off my head when i would transition exercises -not a compact as previous version

These are the best headphones for the price on the market. Noice canceling is superb, while still keeping the weight down and remaining comfortable. I use them at the gym and they don’t fall off. The battery last a very long time. Sound quality is the best I’ve ever heard.

Excellent headphones. Great sound & soundproofing, too. Salesperson, Tony (?), at Glenwood-Crabtree was very good. Shared details of different headphones & recommended this item. Professional. Headphones are high quality, comfortable & easy to use.

After investing in the XM4's, i saw this model and all of its improvements. Sturdy build, comfortable ear cups, and long battery life with great sound. My only cripe would be that it doesnt fold, so the case is a bit big, but well worth the sacrifice

I was looking for great noise canceling headphones and at first bought Beats. However, I got bad ones and they didn't work. But I realized I didn't like the way they felt on my head and researched more. I found these and I really like them. They are very comfortable. They help me considerate when working. They last VERY long! Probably the longest out there. I love watching movies in my bedroom with them on. They come with an app where you can adjust things the way you like them. I had to figure out how to stop them from cutting off when I was singing because it thought I was talking to someone lol also I like how you can have it connect to multiple devices at once. So I can switch between my imac and iphone when I need to. Calls are great on them. They don't always switch over but everyone can hear me clearly and the calls are clear. I highly recommend. My only suggestion is MAKE SOME PINK ONES! hahaha no seriously, get them you wont be disappointed.

Sound is excellent - fit in s very good - headphones do not fold but not necessary

Best headphones available for the price. Incredible sound and battery life. Very comfortable to wear for extended periods of time

Had for a year and a half now. I do use them bass heavy but have a slight ting in the left driver. Warranty is out, and at the price of repair I will not be doing that. I take the best possible care of these considering it is the most expensive headphone I have ever purchased. Kind of disappointed on the fact considering the price of these. They are my favorite headphones though, I’ve tried many Bose and others. These have a warm sound and can have heavy bass when using the EQ settings. The ability for the NC to adjust based on your actions is fantastic, multipoint is great. They are a little big on me, I use the fully enclosed and they hurt the top of my head after a while. Also could clamp a little harder but this is different for everyone’s head. These are the best you can buy in this range but with a one year warranty I will not be buying more.

Well built, excellent sound quality, long battery life and comfortable to wear.