Customer Ratings & Reviews
- Model:
- WH1000XM5/S
- SKU:
- 6505728
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the excellent sound quality of these headphones. They also highly value the incredible comfort, great battery life, light weight, and appealing design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Comfort, Sound quality
Long lasting battery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancellation, comfortable, battery life is better than I expected.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, AmieM!
We’re thrilled to hear that the WH-1000XM5 is exceeding your expectations, especially with its comfort and battery life. It’s great to know the noise cancellation is hitting the mark for you!
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Comfort, Sound quality
Great headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones available for the price. Incredible sound and battery life. Very comfortable to wear for extended periods of time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NathanS,
That's wonderful to hear! We are delighted that you consider the WH-1000XM5 headphones the best available for the price and are enjoying the incredible sound, battery life, and the comfort for extended use!
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Very Solid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Solid Headphone. I swapped from the airpod pro 3's and these were a welcome change. They fit well and don't fall out of my ears. Sound is good after changing EQ settings in app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndrewP,
It’s rewarding to hear that making the switch to the WH-1000XM5 has provided the secure fit and high-quality audio experience you were looking for.
While the convenience of in-ears is great, our over-ear design offers a different level of stability and immersive sound isolation that stays comfortable even during long listening sessions. We are also glad you took advantage of the Sony Sound Connect app; the ability to customize the EQ settings is a feature we take pride in, as it allows you to fine-tune the audio signature to perfectly match your personal taste.
Thank you for trusting Sony to deliver your favorite music and media.
Regards,
Dominick
- Pros mentioned:Battery life, Sound quality
Great
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about them is great. ANC, sound quality, fit and battery life. Even after a year after I purchased them I'm still glad i decided to buy these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pedro145, Amazing! We're glad that you like the noise canceling, sound, fit, and battery life. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound qualityCons mentioned:Price
Best ANC at a premium
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slim and good sounding headphones. A little expensive compared to other options but overall, if you want the BEST wireless ANC headphones, these are it for sure.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tyler, We're glad that you like the sound quality and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality, Weight
A great set of cans!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was tired of my AirPods constantly in my ears so I wanted to grab a new set of cans for majority of my home office work. Mainly to drown out the sounds of my home and people cutting grass and such while working. These are a great set of cans, as they should be for their price. They aren’t as nicely built as the Bose, but they are fairly light with no fatigue. While I like larger ear cups, they can be a bit distracting at times as I have a small head. The sound quality sounds a bit flat, but if you play with the EQ in the app, they come to life. I still think the x4 earbuds are tremendously better in SQ, but these fit a diff role and seem to be better for calls to me atleast. The battery life is TREMENDOUS to say the least!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PMPerformance, we're glad you are enjoying our newest industry-leading noise canceling headphones. These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! ~Earl
- Pros mentioned:Battery life, Sound quality, Weight
Incredible sound, comfort, and noise cancellation!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony XM5 headphones are outstanding! Unmatched sound quality, deep bass, and crystal-clear audio. The noise cancellation is phenomenal, perfect for travel or focus. They’re lightweight, comfortable for hours, and the battery life is impressive. The sleek design adds style to functionality. Worth every penny for audiophiles and casual listeners alike!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bestbuylover, We're delighted to hear that you are enjoying your headphones. Thank you for choosing Sony. Carl
- Pros mentioned:Battery life, Sound qualityCons mentioned:Portability
Amazing Sound Quality but Not Super Comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these a couple of months ago and I overall really like them! They have exccelent noise cancelling and great connectivity. The music and shows I listen to are always really clear. Battery life is also excellent. *** However, the band can get pretty uncomfortable after using for a couple hours, and I don’t love that they can’t fold.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Evan,
Thanks for the review, we appreciate the comments! It brings us great joy to hear how much you are enjoying your Sony Headphones! Their amazing Noise cancelling is outstanding alongside the sound quality! We can take feedback on the design for future reference, so thank you for the recommendation!
Thanks for choosing Sony, have a nice day!
-DiegoV
- Pros mentioned:Bass, Sound quality, Weight
Excellent!!! Amazing Sound Quality !!! Highly reco
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very clean and crisp sound. The music feels very lively. You can hear each instrument. The bass is deep and amazing but not artificial or overpowering. I never had any previous sony headphones so i cannot compare it with the xm4 or xm3. The best part i like is that they are so light. Some people with bad reviews have mentioned bad sound quality. In my opinion, either they got a bad unit or they have an issue with their bluetooth connection which is degrading the sound quality. I would highly recommend these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MusicLover, Great! We're glad that you like the sound quality of your newest noise canceling headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality, Weight
Worth the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just about perfect. Bluetooth connects effectively, sound is great. They are lightweight and don’t apply too much pressure. I wear them 9 hours a day for work usually on meetings or listening to streaming audio. I do not wear them out to use with my phone. Phone calls with them are perfect. The charge lasts about two days with my usage. If it helps, I also wear external hearing aids, and these headphones fully cover my ears and the aids. No complaints.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimothyN,
That's great! We're glad to hear that you like the sound quality, battery performance, and lightweight design of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Battery life, Sound quality
Best Headphones Ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a top notch product all the way around. The sound and the sound cancelling are excellent. The battery last a really long time. I bought these mostly to where on the airplane, but I have been enying them at home as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RhondaG!
Thanks so much for sharing your review with us.
We are thrilled to hear how much you like your WH-1000XM5! It’s awesome that they’re working out so well for you, whether you're relaxing at home or up in the air.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Love them
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hones are a game-changer. With exceptional sound quality and industry-leading noise cancellation, they offer an immersive audio experience. Comfortable and long-lasting, they are perfect for music lovers and travelers alike.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WalterS, this is great! We're also glad that you love the sound, comfort, battery life, and noise canceling function. Thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Best Headphones Ever
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones win out over any I have had. I have had JBl beats Apple jabra etc. these are so comfortable and the sound is amazing. These are a definite must have
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AutumnL,
Thank you for choosing Sony!
We couldn't be happier to hear that the WH1000XM5 headphones have become your preferred choice among top brands. Comfort and sound quality are at the heart of our design, so it’s wonderful to know they are making such a positive impact on your listening experience. Your recommendation means a lot to us and inspires us to continue delivering products that truly enhance everyday moments.
Best regards,
-Fred
- Pros mentioned:Comfort, Weight
Great upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked these up on sale to replace my old xm3s, I like these so much better. On/off detection is my favorite feature upgrade going from the 3s to the 5s, definitely saves on battery life for my forgetful self. They are also much lighter and more comfortable when wearing for long periods. I gave them a nice 12 hour trial run right after getting them and was plesently surprised how little ear fatigue I had. After wearing the xm3s that long I'd start twitching above the ear, nothing like that with the 5s. They're really good at switching between devices. I switch between my phone (android), iPad, and laptop (windows) quite a bit and haven't had to manually toggle the connection at all so far. I wish it was a little more visually clear which side is left vs right. They are labeled, but it's kinda hard to see in low light and I can never remember which side the power button goes on and always seem to miss it when I'm feeling for it to put them on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Bradley,
Thank you for choosing Sony!
We're thrilled you love the upgrades from the WH-1000XM3, especially the on/off detection feature that helps conserve battery life. We're also glad to hear that you find the WH-1000XM5 lighter and more comfortable for long durations. Comfort is crucial, especially for extended use like your impressive 12-hour trial run. It's fantastic that multipoint connection works seamlessly for you. We appreciate your feedback on the left/right labeling and power button placement for better usability in low light.
Thanks again for your review, and enjoy your listening experience with the WH-1000XM5!
Best regards,
-Fred
- Pros mentioned:Bass, Sound quality
LOVE EM
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using the Sony WH-1000XM5s for a bit now and I seriously love them. The sound is super clean, the bass feels really good, and the noise canceling is actually insane. They’re crazy comfortable too, so I can wear them for hours without even thinking about it. Plus the battery lasts forever and they switch between my devices without me doing anything. Honestly, they just make everything I listen to sound better. I’m really glad I got them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BradleyD,
Thank you for choosing Sony!
We're honored to hear how much you love your Sony WH-1000XM5 headphones. It’s wonderful to know the clean sound, impressive noise canceling, and comfort are enhancing your listening experience for hours on end. Your appreciation for the battery life and seamless device switching truly encourages us to keep delivering innovative products. Thank you for sharing such thoughtful feedback!
Best regards,
-Fred
- Pros mentioned:Sound quality, Weight
Nice headphones for music heads
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sturdy sound is great really nice noise cancelling and light weight
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the wonderful feedback, RoyH!
We are so glad to hear that the great sound quality, really nice noise canceling, and lightweight, sturdy design are hitting the mark for you!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Battery life, Comfort, Sound quality
Recommend to everyone!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing! The sound quality is really nice and they never hurt my head even after hours of wear. The battery life is also wonderful and the app is great. Love these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Simone,
Thank you for your amazing review! We are so glad to hear that you love the sound quality, comfort, and battery life of your WH1000XM5 headphones.
The newly developed Soft Fit Leather is what makes them so comfortable for long wear. This material, combined with a lighter design and seamless swivel, fits snugly without putting pressure on your head, so you can enjoy hours of listening without any discomfort.
Thanks for choosing Sony, and have a beautiful day!
DiegoV
- Pros mentioned:Battery life, Comfort, Sound quality
Sony delivers
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ANC on the market, and solid on all other factors such as sound, battery life, style, and comfort.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JordanW, Amazing! We're thrilled to hear that you are enjoying the sound, battery life, style, and comfort. We appreciate your feedback and thank you for choosing Sony! Regards, Erin
- Pros mentioned:Battery life, Sound quality, Weight
Lightweight and a joy to listen to for hours
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Being an Apple enthusiast and having their entire ecosystem of products, I have been quite happy with their in-ear headphones so I was only convinced that the Max's would be fantastic. But when I listened to them, they felt artificially boosted and somewhat tinny sounding. This is where the Sony's shined and ultimately won me over. The sound is natural, even, clean and crisp. And if you're looking for a little extra, the iOS Headphones Connect app works brilliantly for fine-tuning the sound. I listened to these headphones for 2 weeks and hardly used 40% of battery. They're lightweight, great to talk on the phone with and a joy to use. You won't regret this!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ExBlueShirt, Awesome! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound qualityCons mentioned:Portability
Big Blue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is excellent - fit in s very good - headphones do not fold but not necessary
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnaG,
It’s rewarding to hear that you are enjoying the excellent sound quality and comfortable fit of your WH-1000XM5! We appreciate your perspective on the design, and we are glad that the performance of these headphones is providing the high-quality experience you were looking for.
Thank you for making Sony part of your daily listening.
Regards,
Dominick