Customer Ratings & Reviews
- Model:
- WH1000XM5/S
- SKU:
- 6505728
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones, highlighting the great sound quality, comfort, and long battery life. Many appreciate the lightweight feel, good bass, snug fit, and sleek design. Some customers mention the lack of foldability, the relatively high price, and occasional connectivity issues, while others feel the volume could be louder.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Best purchase made for 2023
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones from Sony. The best noise cancellation .Comfortable and lightweight. Unique features, The sound quality out of these are amazing. Does really well in all areas of music genres. The sound quality out of these are amazing! Fast charging.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoanK, nice! We're glad you like the noise canceling feature, comfort and sound quality of our product! Thanks for choosing Sony! ~Earl
- Pros mentioned:Battery life, Sound quality
Great for flights
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and great battery life. The noise cancelling capabilities are great and the gestures to temporarily halt noise cancelling are very useful when you want to hear things around you. Great for flights.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulH Awesome! We're glad that you like the sound, battery life, noise canceling function, and features. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Definitely worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound, good quality material and the case comes in handy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SergioBarbosa!
Thank you for sharing your experience with the WH-1000XM5 headphones. We are thrilled to hear that their sound quality, premium materials and convenient carrying case have enhanced your listening experience.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Headphone review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones would be great for activites that dont have a lot of outside noise and for those that don't blast their music. These would be great in an offic setting or for walks around the block. Their noise cancelling is good and i love their ability to stop noise cancelling when talking or being talked to. They're not the loudest headphones. If you want something loud for the gym I wouldn't recommend these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi. JonathanP,
Thanks for the review! We are really happy to hear how much you are enjoying your Sony Headphones and their amazing Sound quality and Noise Cancelling feature! We appreciate the feedback and it will definitely be taken in consideration for future references as Sony strives to deliver excellence!
Thanks for choosing Sony, have an amazing day!
-DiegoV
- Pros mentioned:Bass, Sound quality, Weight
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight with crisp sound heavy bass and mind-blowing noise cancelation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ENTL, Thank you for the 5-star rating! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Comfort, Sound quality
Best headphones!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sound, comfort, and battery life are top notch.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DTINC Awesome! We're glad that you are enjoying the sound, comfort, and battery life. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Super comfortable!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had them for a few days but they’re extremely comfortable to wear. Wouldn’t recommend for high intensity workouts but great for lounging, light walks, and car rides! Love the features it has like noice cancellation and being able to turn it temporarily transparent while holding your palm to the right ear piece!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rothchild, Great choice! We're also glad that you are enjoying the features of your new headphones and comfortable to wear. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort
Overall a great product!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is well, but the headphones do not fit perfect because it is a little big for me personally when the headphones are on the lowest adjustable height but other than that it fits well and is very comfortable (I have one ear piercing on each side and it has not caused an issue even when I lay in bed with them on). It totally depends on your head size and shape. It is very lightweight and has many useful and cool features. The app is not the easiest to work at first but it just needs some getting used to. The transparency mode is not as good as the AirPod max but is still comparable, but it is still very cool and useful. I believe for the price it is definitely worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gracie,
Thank you for the purchase and we're glad to hear that you like the comfortable design and price point of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality, Weight
Not ideal gym headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones! However if you are planning to use them for the gym I would go for another option as these slide off very easily. At least for me they slide off with no effort when laying down on the bench. However, they are great for running, super lightweight and amazing noise cancelling feature! The Sony headphone app is super easy to navigate as well!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Angelica, Great! We're glad that you like the noise canceling and ease of using the app. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
One of my favorites
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound!! They’re so lightweight and cushioned too. The battery life is also so good. 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DuGrey,
It is truly wonderful to know that you love the sound of your WH-1000XM5 headphones! We're thrilled that you find them so lightweight and cushioned, and that the long battery life earns a 10/10 rating. Thank you for the excellent feedback and for choosing Sony!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Sony WB-1000XM5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Headphones. The ambient awareness, the sensors. The audio quality. All around amazing headphones & comfort.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CodyB,
Thank you for the purchase! We're glad to hear that you like the sound quality and smart features of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
XM5 Sony
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever no debate to this date, premium and quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, MilkJuice!
We are thrilled that the WH-1000XM5 is providing that premium, high-quality experience you were looking for. From the industry-leading noise cancellation to the refined sound of the 30mm driver units, we really poured everything into making these a modern classic.
Enjoy the music and thank you for being part of the Sony family!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life
Sony xm5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is long anc is good and transparency aswell
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Emaneltorres!
We’re so glad to hear that you’re enjoying the long battery life and the performance of both the noise canceling and transparency modes on your WH-1000XM5! We designed these to be the ultimate versatile headphones for any environment, so it's great to know those features are hitting the mark for you.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Battery life, Comfort, Sound quality
Amazing battery, impressive range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality 4/5 Comfort 4/5 Battery life 5/5 Noise cancelling 5/5 Headset controls 3.5/5 Connectivity 5/5 NOW based on the price this is about what i expected, but what really impressed me was the battery life and the charging time. I use this headset 4-7 hours a day on weekdays and 13 hours a day on weekends. Only have had to charge the headset up every four to six days. And the charge speed is incredible. Battery was at 10%, plugged it in went to get groceries, got back to a full charge. Lastly the range is insane. I was able to hear my discord chat the entire time i walked from my room to my car and thats at least a 600 foot distance.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Soarinsen, Awesome! We're delighted to hear that you are enjoying the sound, comfort, battery life, controls, and connectivity. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality, Weight
Nice
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelling, light-weight, comfortable and plush pads.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi yeet, We're glad that you are enjoying the noise canceling function, light-weight, comfortable, and the plush pads. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality
High quality headphones!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality and battery life. I can't make a comparison, but for the money and the quality, this makes it seem so much better than the Apple Airpods Max. Probably comparable to a Bose QC. Only downside is the app and how to use it effectively with your phone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RyloRen, Awesome! We're glad that you are enjoying the sound quality and battery life. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Bass, Sound quality
wow
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is absolutely exceptional. Crisp highs, rich mids, and powerful, thumping bass make every song a journey into sonic perfection. Whether I'm enjoying my favorite tracks, watching a movie, or even taking phone calls, the audio quality is consistently outstanding.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Katt, thank you for your input. We're also glad that you are enjoying the sound quality of your headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality
The Best Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my wife and she loves them. The quality in sound and noise cancellation odd excellent. The batter life is really amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jack, we're glad your wife loves our product! Thanks for choosing Sony! ~Earl
- Pros mentioned:Comfort
Goated
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having tried XM3s, XM4s and Bose QC 35s and 45s, the XM5s are hands down the best in every category. I can wear these all day without any issues or my ears getting sore. Comfortable with glasses as well. ANC - I literally can't hear anyone or anything. I can sit down in a busy coffee shop and the xm5 will block out 95% of the background noise and with some low music playing you really can't hear much.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Arman, We're glad that you are enjoying the noise canceling function of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life, Comfort, Sound quality
Top notch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, amazing sound quality, noise cancelation, and battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LightningSShhaaddooww, We are thrilled to know that you like the quality of your Sony wireless noise canceling headphones. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for choosing Sony! Vincent