Customer Ratings & Reviews
- Model:
- WH1000XM5/S
- SKU:
- 6505728
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones, highlighting the great sound quality, comfort, and long battery life. Many appreciate the lightweight feel, good bass, snug fit, and sleek design. Some customers mention the lack of foldability, the relatively high price, and occasional connectivity issues, while others feel the volume could be louder.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Review of Sony Noise cancelling headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for a trip to Europe. They cut the engine noise on the 12 hour flights by about 80 percent. For an extra $100 I'm sure the next step up would cut more. But these are fine.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanC!
We are immensely pleased to hear your experience with the WH-1000XM5 headphones on your long flights.
Their noise cancelling is designed to reduce loud sounds like engine noise so you can travel in peace and listen comfortably to music, movies or podcasts.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound qualityCons mentioned:Price
Superb headphones
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I've ever used. I considered the apple AirPods Max, but they were much more expensive and not useful for non apple products. These headphones work with everything that supports bluetooth, including perfectly with all my Apple devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Doc100, Amazing! We're glad that you are enjoying your new headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Great noise canceling headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling headphones are absolutely amazing. The microphone is very good as well as the comfort and app capabilities. However, the sound quality is lower. They are also quite large and need a big box.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user,
Thank you for the purchase! We're glad to hear that you like the noise canceling, microphone and comfortable design of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Best of the best, why settle for anything less???
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best of the best, why settle for anything less??? Comfort, Quality, Sound ambience and Interface is second to NONE! Why look anywhere else? Get it, Gift it, Get one for yourself, use it, love it and Get loved for gifting the Best headphones out there!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CogitoErgoSum,
Perfect! Thank you for writing this awesome review and for giving our WH1000XM5 a 5 star rating. We are very excited to hear your apperciation of the sound quality, comfort, ambience sound and awesome interface of our XM5. Thanks for choosing Sony and for your recommendation! - Marco
- Pros mentioned:Battery life, Sound quality
New to noise cancellation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review may not be of much use as this is my first pair of noise cancelling headphones. Construction is solid and I am pleased with both the sound quality and noise cancellation. Voices are clear during calls and they sound great listening to music or movies. Appreciate the protection the carrying case provides. The battery life is outstanding. I have only used them while flying but have amassed about 14 hours us use the battery is 58% Bluetooth connection has dropped twice during that time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ADKey, Amazing! We're please to hear that you like the sound quality and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality
Excellent Headphones - Sound & Noise Cancelling
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using these for almost a month and so far they are GREAT. Noise cancelling is excellent! Very good sound quality with ipad Apple TV and Apple music on iPhone 15. Special Apple music spatial audio excellent separation. Sale price is extra bonus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EAN43, Awesome! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Set to have To Listen With On T V For Great Sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrhenryclayL,
Thanks for your feedback!
It is truly wonderful to know that you are having such a great time using these WH-1000XM5 to listen to your TV.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones sound and feel amazing. They help me immerse myself into anything i listen to
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jamuel, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
High quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality sound, I was very pleased with the noise cancelling especially. The quality compared to the model below this was significant enough to be worth the upgrade
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JillianM,
We're thrilled to hear that the upgrade was worth it! It’s great to know you’re enjoying the premium sound quality and the significant jump in noise-canceling performance.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Excellent headphones
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truly incredible noise cancelling headphones. Connect easily and are very comfortable. I had the Apple Air pods Max before these and these are BY FAR more comfortable and have better sound and mic quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CaitK, Great! We're delighted to hear that you're enjoying the sound, mic quality, comfort, noise canceling, and connects easily. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Perfect Set of Headphones (Lightweight)
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony M5 headphones are a fantastic choice for anyone looking for a high-quality listening experience. One of the standout features of these headphones is the adaptive noise canceling technology, which is truly amazing. With this technology, the headphones are able to analyze the sounds around you and adjust the level of noise canceling accordingly, ensuring that you always get the best sound quality possible. Another feature that really impressed me with the Sony M5 headphones is the Bluetooth connectivity. The blue connection is consistent and does not intermit, which is essential for an uninterrupted listening experience. Whether you're listening to music, watching a movie, or taking a call, you can trust that the connection will stay strong and reliable. Overall, I highly recommend the Sony M5 headphones for anyone who wants a top-of-the-line listening experience. The adaptive noise canceling technology is truly impressive, and the consistent Bluetooth connectivity ensures that you can enjoy your music or other media without any interruptions.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RJMC, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband bought these for me for Mother’s Day. My daughter and husband already owned a pair. I had beat solos but they would hurt my ears after being on for a little bit. This do not hurt they are very soft. I travel a lot and they work perfect on the plane with the noice cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MelonTulip,
That's awesome! Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you like the comfortable design and noise canceling of your new Sony headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Solid equipment.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones were extremely comfortable, terrific sound and great bass response. Sony App is not required but has nice features. Bluetooth has good pairing. Case included is decent but the charging cord has no adapter and is extremely short measuring around 3 inches
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DadRiv, Thank you for the excellent review! We're so happy to hear you're enjoying the comfortable fit, great sound and bass response, reliable Bluetooth connection, and overall features of your Sony WH1000XM5. At Sony, we are always looking to improve our product quality and features. We have noted your input about the short charging cord and will be sure to forward this feedback to the appropriate department. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
The best noise cancelation!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from XM3, these are far better in noise cancelation. And it's still super comfy for long-duration periods.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DLC761, Fantastic! We're thrilled to hear that you find the WH-1000XM5 headphones to be a significant improvement in noise cancellation compared to the XM3. It's great to know that they remain super comfortable for long-duration use. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Premium choice, exceptional pickup.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are a stellar choice for anyone seeking high-quality sound, comfort, and convenience. Just exceptional, delivering crisp highs, rich mids, and powerful bass. Plush ear cushions and sleek design. Grabbing another pair for my wife.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Youkno, this is great to hear. We're also glad that you are enjoying the sound quality and comfortable to use. Thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Best headphones on the market
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and quality build. These are without a doubt the most comfortable headphones I have ever used. Easily 10/10 for me my one and only complaint is that when turning them off you have to press the power button for a long time I often ended up putting them back in the case while they stayed ON and the battery drained. Hoping this can be fixed with a update.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kurama, We are so glad to hear that you are enjoying your new headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. -Carl
- Pros mentioned:Sound quality, Weight
Best at its price point headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is exceptional. Noise cancellation is as good as you can get off the shelf, plus the light weight of the headphones makes for a comfortable experience, not to mention the sleek design.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RUCO We're glad that you like the noise canceling function, comfort, light-weight and sleek design. Thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Just perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and comfortable, the sound is really wonderful and the noise cancellation is the best, I really love them, I have been looking for them for a long time and I am happy to have bought them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarenA, We're thrilled to hear that you're enjoying your WH1000XM5. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Comfort
XM5s the best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best in comfort and ANC is not too overwhelming compared to other brands.
I would recommend this to a friendBrand response from SonyListens
Posted .Hey UlyssesB, thank you for your positive feedback on the Sony WH-1000XM5 headphones.
We're delighted to hear that you find them the best in comfort and that the Active Noise Cancellation (ANC) fulfills your requirements without being overwhelming compared to other brands.
The WH-1000XM5 has been designed with user comfort in mind, featuring soft-fit leather ear cups and a lightweight construction. Additionally, our ANC technology aims to provide a balanced reduction of ambient noise across various environments without causing discomfort, a feature that users have found beneficial.
We appreciate your support and are glad to know that our focus on enhancing comfort and refining our ANC technology has positively impacted your experience.
Thank you for choosing Sony.
Gus
- Pros mentioned:Sound quality
Best noise cancelling technology available
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great. Noise cancelling is amazing. I had the M3's, which were exceptional, and these are a step above. The sound quality is very true to the music. They do not give over harsh base like some other headphones so if that is what you want these aren't the ones for you. Bluetooth connection is easy and dependable. Great headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hello 808Hiphotog,
Thank you for your positive feedback on the WH-1000XM5 headphones! We're thrilled that you're enjoying the noise-cancelling features and sound quality. It's great to know that the Bluetooth connection has been reliable for you. Thank you for choosing Sony and enjoy your WH-1000XM5 experience!
Best regards,
-Fred