Customer Ratings & Reviews
- Model:
- WH1000XM5/S
- SKU:
- 6505728
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones, highlighting the great sound quality, comfort, and long battery life. Many appreciate the lightweight feel, good bass, snug fit, and sleek design. Some customers mention the lack of foldability, the relatively high price, and occasional connectivity issues, while others feel the volume could be louder.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Best noice canceling headphones ever!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise canceling headphones from Sony! Love the feature of being about to cover one side with my hand in order to hear everything around me. Comfortable and stylish!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Moneywellspent, Great! We're thrilled to hear you love the speak-to-chat feature, comfortable fit, and stylish design of your Sony XM5. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life, Sound quality
I really enjoy these headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On a plane 3.5 hour flight there and back with noise cancellation on plus light listening in between the flights and battery was still above 50%
I would recommend this to a friendBrand response from SonyListens
Posted .Hi David,
Amazing! We're thrilled that you are enjoying the noise canceling function and battery life of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Overall Great headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has pretty decent ANC. The only issue issue i have with ANC is the wind noise. Sound quality is great, the build itself is nice, comfortable, and looks and feels premium.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ashur1201, We're glad that you like the noise canceling, sound quality and comfort. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing SONY. Erin
- Pros mentioned:Comfort, Sound quality
Best headphones i have wver bought
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My step dad loves these head phones. They have a vary balanced spund with a little bass kick. They are very comfortable for long use. I highly recommend these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zach, We're happy to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect headphones. They extremely comfortable, amazing sound, incredible well noise cancellation. Might cream just thinkin about these bad boys…. Overall great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zurc, Excellent choice! We are glad to hear that you are happy with your new WH-1000XM5! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Great!!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love these because they are sooo comfortable compared to my airpod max and the anc is just as good if not better. The soundis not as good but its good enough especially for airplane rides..Get these !!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Solo6000, We're glad to hear that you love this WH-1000XM5 Wireless Noise Cancelling Headphones. Our ultra comfortable WH-1000XM5 headphones rewrite the rules for distraction-free listening and exceptional call clarity. Two processors control multiple microphones for unprecedented noise cancelling while Auto NC Optimizer automatically optimizes noise cancelling based on your wearing conditions and environment. The specially designed 30 mm driver unit delivers superior sound quality for all your entertainment. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Battery life, Sound quality
Best noise cancellation
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise canceling headphones on the market. Pricey, but you get what you pay for. Long battery life. Sounds quality out of the box is good, but is much better after EQing them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex, Awesome! We are so glad to hear that you are happy with your new headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good noise canceling headphones. It blocks the sound of construction in front of my place. The sound quality is great. Charges fast and easy to use. Would recommend…
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KyleH, thank you for taking the time to share your thoughts with us!
We are very glad to hear that the WH-1000XM5 noise-canceling headphones are a great item for you! It's fantastic to know that they effectively block out the sound of construction, providing you with a peaceful listening experience. We're also thrilled that you appreciate the great sound quality, fast charging capabilities and overall ease of use.
The WH-1000XM5's advanced noise-canceling technology, creates an immersive audio environment and we're delighted you would recommend them!
Thanks for choosing Sony!
Best regards,
Stephanie
- Pros mentioned:Comfort, Sound quality
Great if you have the money for them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fit has been great. Very comfy, especially for my bigger ears. Sound and noise cancelling have also been great considering I walk through the city to get to school everyday.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ScottN, We're glad that they fit great and you are enjoying the sound and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Sony headphones fill the bill
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation is excellent. Very comfortable to wear. App lets you customize the equalizer settings so
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertM, we're glad you are enjoying the WH1000XM5! Enjoy your new headphones! Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
WORTH THE PRICE!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I MOSTLY USE THE HEADPHONES WHEN I AM WORKING OUT. THEY FEEL COMFORTABLE TO MY HEAD AND THE SOUND QUALITY IS GREAT!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RogerN, Awesome! We're thrilled to hear that you are enjoying your new headphones. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin
- Pros mentioned:Battery life
Best choice for a money range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply in love with the headphones. These are my first ever headphones and they are great. Have longer battery life, fits perfectly
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AditiV, Congratulations! We're glad that you love the battery life and fits perfectly. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality, Weight
Good sound, excellent quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The XM5 are one of the best headphones on the market because of the attention to detail in weight, sound, the quality of the material and the software innovation in ambient mode.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrandonF, We're delighted to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Top-notch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was in love with the model before this, and even more so with this one. You'll notice little bits and details in the music that you couldn't before, and they're VERY comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aduritine, Excellent! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Awesome headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones. My son recommended them after he saw I had purchased another brand. I love these. I can work in the yard or use power tools and don't have to continuosly turn up the volume. The sound is a very good qaulity which makes listening to music more enjoyable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KathyS,
Very nice! We're glad to hear that you love your new Sony headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Great quality headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great quality headphones and the sound quality is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Jordy!
We are absolutely thrilled to hear that you are impressed with the WH-1000XM5 headphones! It is incredibly rewarding to know that you recognize the really great quality and the excellent sound performance.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know everyone says the airpods max is unmatched but these are still great quality, good feel never hurt my head or ears even for hours of use and the sound is amazinggggg
I would recommend this to a friendBrand response from SonyListens
Posted .Great choice WilliamR! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Glad I made the purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After many months of investigating and deliberating, I’m glad that I made the purchase! The comfort, sound quality, features and flexibility of these headphones are awesome!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GERange, Great! We're glad that you like the comfort, sound quality, and features. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality, Weight
Excellent purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves them. She loves the sound quality and speak to chat. She also said they are comfortable and lightwieight. She almost never takes them off since getting them as a birthday gift.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StacyN, Excellent! We're happy to hear that you daughter loves the sound quality, comfort, and features. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Poor made comfortable and good sounding headphone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros Great sound quality Very comfortable and lightweight Good looking Cons Poorly made Too many accidental touches on the touch mechanism of ear head Speak to Hear is one of the worst feature which is auto on when. Need to install the app to turn it off for every device you connect Poorly made hinge. Sony has some problem with all their previous headphones where the hinges brake. And they dont want to do anything about it. $400 heaphone poor made hinges not covered in warranty. Not worthy to buy. Luckily I bought it from bestbuy with GeekSquad warranty. So happy that I bought it from bestbuy
No, I would not recommend this to a friend