Customer Ratings & Reviews
- Model:
- WH1000XM5/P
- SKU:
- 10101579
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great headphones, recommend for work use more than working out!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Anonymous,
Thank you for choosing Sony!
We're honored to hear that you find the WH1000XM5 headphones great for work use. It’s fantastic to know they provide the comfort and sound quality you need during your workday. Your recommendation means a lot, and we hope they continue to enhance your productivity and focus.
Best regards,
-Fred
- Pros mentioned:Sound quality
Gotta love them
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love these headphones! Made the switch a few years ago and love the Sony headphones. While they’re not collapsible like the previous model, they still don't take much space and are also very convenient for travel
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anon, Amazing! We're glad that you love your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Love these headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love them, the sound quality is the best. Go Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, GilS! We're thrilled to hear that you love the WH-1000XM5 headphones and that you find the sound quality to be the best. Your positive feedback and support are greatly appreciated. Go Sony!
If you have any further feedback or need assistance, feel free to reach out. Enjoy your amazing listening experience!
Thanks for choosing Sony!
Gus
- Pros mentioned:Sound quality
Present for my son
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son is musician and also college students. After sample many headphones he chose this Sony headphones. He told me this headphone have better sound and noice cancellation also easy to use controls. He happy with his present because it was his choice and I was happy because I get great gift for my son
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zyb89, Awesome gift! The WH-1000XM5 headphones rewrite the rules for distraction-free listening. 2 processors control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed driver, DSEE – Extreme and Hi-Res audio support the WH-1000XM5 headphones provide awe-inspiring audio quality. Thank you so much for choosing Sony! -Carl
- Pros mentioned:Sound quality
Loud co workerz
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yesssssss finally found a decent pair of earphones I was trying to find out if my sony wh xb900n was under warranty it wasn't but then try these on in the store the price was a bit but much but it was worth I work in a kitchen and it can be alot loud when i put these on i love not hearing my talkative co workers
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bmwess, We're pleased to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Amazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've upgraded from my XM2 and this is similar with better quality. I was debating to do the upgrade since my XM2 still works but I'm really glad I got this when it was on sale!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JagerD, Thank you for upgrading to your new Sony WH1000XM5! You've definitely made a great choice. We're glad you like the overall quality of your new Sony headphones. Thank you for your continued trust in Sony products! -Sam
- Pros mentioned:Sound quality
XM5 is THE BEST
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound so far for this series of headphones. Amazing noise canceling as always and call quality is better by far from the XM4s. Unfortunately they did away with the voice prompts, instead opting for a series of different tones that I really don’t like. It isn’t enough for them to lose a star but it is annoying nonetheless.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bwherman,
Fabulous! We are so happy that you are satisfied with the amazing noise canceling feature, crystal-clear call quality, and superb performance of our new WH-1000XM5. We are sorry if you are having an issue with the voice guidance. You can actually turn on/off this feature using the “Sony | Headphones Connect” app. For more details, please refer to the “Sony | Headphones Connect” app help guide:
https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0002935906.html?search=voice%20guidance
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design.
Should need more information or technical assistance with our product, you can always contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for the 5-star review and for choosing Sony!
- Romeo
Head phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones sound great and they are very easy to use and pair to any device
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, JacindaC!
We are absolutely thrilled to hear that you are enjoying the sound quality of your WH-1000XM5 headphones! Delivering a premium audio experience is our top priority, and we’re so glad they are hitting the mark for you.
It’s also great to know that you’re finding the pairing process quick and easy. We designed these with "Multipoint Connection" and fast-pairing technology to make switching between your favorite devices as seamless as possible, so we’re happy to hear that feature is making your life easier!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Fits like a glove…or a hat
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you get any other headphones than this you’re not really enjoying quality. This is a overall fantastic pair of headphones. While at work or at home the smart -noise-concealing features will have you raving at your friends
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JonattanE, We are thrilled to know that you now have a fantastic pair of headphones. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Sony Value
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headset I’ve owned in years. Ease of use and comfortable. Noise canceling is great but can be iffy when people are screaming around you. It will try to block there voice but is very wierd.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarcR Great! We're happy to hear that you like the ease of use, comfortable, and noise canceling function. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin
GREAT HEADPHONES!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones would recommend them to other people to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Loked,
It is fantastic to know that you would recommend the WH-1000XM5 to others! We truly appreciate you sharing your positive experience with the community.
We’ve worked hard to ensure these headphones set a high standard for both silence and sound. By utilizing our Integrated Processor V1 and HD Noise Canceling Processor QN1, the XM5s can block out more high and mid-frequency sounds than ever before—whether you're in a noisy office or on a busy flight. Additionally, the Auto NC Optimizer automatically adjusts the noise canceling based on your wearing conditions and environment, ensuring you always have the most immersive listening experience possible without having to lift a finger.
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Sound quality
Awesome headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical at first when I bought these headphones but wow do they sound amazing. The noise cancellation could be a tad bit better but it does the job by dialing the airplane noise way down. Would most defiantly recommend these to friends and family.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuisP, Thanks for sharing your awesome experience. We are glad that you like your new Sony headphones. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for your purchase. Enjoy! Vincent
Perfect for everyday headphone users
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using sony headphones for as long as I can remember and when my last pair were getting worn and losing their quality, I picked these up without even a second thought because sony as mastered the headphone game
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, KodyF! It brings us great joy to hear about your long-standing loyalty to our headphones.
Your trust in our brand is the highest compliment we could receive, and it's a testament to our commitment to mastering the headphone game. We designed the WH-1000XM5 to build upon the legacy of our previous models, delivering our best noise cancelling and exceptional sound quality yet. It's truly rewarding to know that you picked them up without a second thought, and we're confident they will provide you with a premium listening experience for years to come.
Thanks again for your continued support and for being such a valued Sony customer!
Best regards,
Gus Sony Social Media Team
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well with my Sony Bravia tv. Connecting it with Bluetooth to my tv or phone it super nice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marcus,
It is most rewarding to hear that your WH-1000XM5 headphones work very well with your Sony BRAVIA TV! We're very glad that the Bluetooth connection process is super nice and easy for both your TV and your phone.
Thank you for choosing Sony!
Regards,
Dominick
Not the newest, but still amazing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Love these headphones! I know that the new ones are out, but these are great value.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamG,
We feel privileged to know how much you love your Sony WH-1000XM5 headphones!
It's excellent to hear that you find them to be a great value. Even as technology evolves, the XM5 continues to deliver a premium experience. Thank you for your support and for choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
One word.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Immersion is the best word to describe these headphones, in the gym, in the streets, everywhere. The noise cancelling is superior. Best purchase I have made in awhile.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndrewD, Thank you for sharing your wonderful experience with your new WH1000XM5! We're thrilled to hear you like the immersive experience and superb noise canceling of these headphones. Thanks for choosing Sony! -Sam
As expected, Sony lives up to its reputation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones of my 58-year life. BEST...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JuneK,
We are honored to hear that the WH-1000XM5s are the best headphones you've experienced! It is wonderful to know that our reputation for quality and noise-canceling technology has lived up to your expectations.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life
Endless Battery!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are a fantastic pair of headphones! I still haven’t messed with all the settings. The battery life amazing! I haven’t had to recharge them yet. They just keep going!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jsok, We're delighted to hear that you're enjoying your WH1000XM5. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Sony - WH1000XM5 Wireless
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a pretty good headphones. I bough them almost a year ago and still enjoy to use them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sergei, You've made an excellent choice! We're very happy to hear that you're enjoying your Sony WH1000XM5. Thanks for choosing Sony! -Sam
Best headphones ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing set of headphones never had a issues and have had them for almost a year and no issues
I would recommend this to a friendBrand response from SonyListens
Posted .Hello WilberL,
Thank you for choosing Sony!
We’re excited to hear that your WH1000XM5 headphones have provided you with nearly a year of smooth, trouble-free use. It’s wonderful to know they continue to deliver the quality and performance you rely on. Thank you for sharing your experience with us!
Best regards,
-Fred