Customer Ratings & Reviews
- Model:
- WH1000XM5/P
- SKU:
- 10147185
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Best headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones money can buy! Basically the noise cancelation is perfect and so is the comfort. Great for relaxing and listening to audiobooks and music.
I would recommend this to a friendBrand response from SonyListens
Posted .Fantastic, Chantell! We are happy that you enjoying your new WH-1000XM5. We are also delighted that you are satisfied with the amazing sound quality, industry-leading noise canceling feature, comfortable fit design, and superb performance of these headphones.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design.
Thank you for the 5-star review and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Excellent noise cancellation and better mic vs XM4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling is excellent. I use these to sleep at night because of extremely noisey neighbors upstairs. I've regained my sanity! Also, the mic when speaking to someone over the phone really isolates your voice and they do not hear background noise. While walking outside, I had a conversation and the person on the other end could not hear the dogs barking (loudly) in the background. Definite improvement from the XM4 headphones. The only thing that I'm not crazy about is that they do not fold.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 73angelD, we're glad you are enjoying our industry-leading noise canceling headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing SONY. ~Earl
- Pros mentioned:Comfort, Sound quality
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise-cancelling and very comfortable. No concerns except I wish there was more water resistance.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steven, Fantastic! We're delighted to hear that you like the noise canceling and comfort. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Sony retains its leadership even after 2 years!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones even after 2 years of launch - This is one of it kind where it retains the legacy and leadership even after so many competitors entered the Noise cancellation headphones market, this shows the competitive edge Sony has in this domain. I really love the way this headset sounds and voice/ mic quality is very good. That's the primary focus for my usage! I'm extremely happy with the purchase :)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sudhakar, Amazing! We're glad that you are enjoying your new headphones. he WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit over the ear perfect and sound is amazing noice cancellation if not notch honestly dont know how theres going to inprove when it’s perfect already!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anthony,
Very nice! We're glad to hear you like the fit and industry leading noise canceling of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony and enjoy your headphones!
Regards,
David
- Pros mentioned:Sound quality
xm5
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the noise cancelling on this headset is just a entire new level, design is simple and light, in love with this
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chilling, Awesome! We're delighted to hear that you like the noise canceling function and design. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Great headset
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bass and fine detailing. Noise cancelation is great.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great, VazraviratP! You definitely made the right choice with these headphones. We're thrilled to hear that you appreciate the exceptional features and exquisite sound quality of the WH-1000XM5 headphones! Thank you so much for choosing Sony! -Jess
- Pros mentioned:Sound quality
Really Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I truly love the lightweight design… The sound quality is extraordinarily great The features are top notch I highly recommend for the price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnthonyS, We're glad that you love the design, features, and sound quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Best headphones you can buy in this category
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking at this one vs the apple headphones and this won for the comfort and better overall sounding. Less one star for could be a better hands down.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MSreviews, That's awesome! We're truly happy to hear you're having an enjoyable experience with your new WH-1000XM5 Wireless Noise Canceling Headphones! We're also grateful to hear your purchase went well and you like the superb sound quality and exceptional comfort of the headphones. It sounds like we hit the mark with the WH-1000XM5! Our ultra comfortable WH-1000XM5 headphones rewrite the rules for distraction-free listening and exceptional call clarity. Two processors control multiple microphones for unprecedented noise cancelling while Auto NC Optimizer automatically optimizes noise cancelling based on your wearing conditions and environment. The specially designed 30 mm driver unit delivers superior sound quality for all your entertainment. These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our elegant design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you so much for choosing Sony! -Jess
- Pros mentioned:Sound quality, Weight
Love them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound quality on these and since they're pretty light they're comfortable to wear for long periods of time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarieD, That's wonderful! We're thrilled to hear that you like the headphones. This headphone is a perfect travel buddy! The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Craig
- Pros mentioned:Sound quality
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise canceling and sound. Great bass with a little playing with the eq
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cj186, Thanks for sharing your feedback. We are glad that you like the noise canceling feature and sound quality of your Sony WH1000XM5 headphones. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Headphones :3
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them so much!! Amazing noice canceling:3 lovee the fact they came in blue as well! The
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Homoshinji,
We're so happy to hear how much you love your new WH-1000XM5 headphones! It's fantastic to know that they were exactly what you were looking for and that you are enjoying the amazing noise canceling and the stylish blue color option.
We designed these headphones with our HD Noise Canceling Processor QN1 and Integrated Processor V1 to deliver the best possible quiet listening experience, and it's great to hear that you are enjoying the results.
Thanks for choosing Sony, have a marvelous day!
DiegoV
- Pros mentioned:Sound quality
Sony Headphones - Wireless
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is amazing. The only struggle is trying to get them synced for the first time with having to download the app and everything which you have to do everytime you want to use them with a new device but after that connection is easy and ready to go!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShaunaW, We're glad that you are enjoying your headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Sony Noise Cancelling with Great Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancellation and great sound. Comfortable earphones. Very pleased with purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HarveyC, Amazing! We're glad that you are enjoying the noise canceling, comfort, and sound quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Must buy headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality headphones, upgraded from the XM3. I can wear these for hours and not have any pain on my head. Sound quality is good as well, bass is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stanley, Awesome! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the comfort & sound of the Sony brand. The app is a game changer. Only downside I have is the Bluetooth connection cuts out sometimes & then comes back in.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Johnnyjukebox62, Awesome! We're glad that you like the comfort and sound quality. For the Bluetooth connectivity issue, please ensure you're software is updated. You can launch the Headphones Connect app to check for software updates. Additional troubleshooting is available on the Help Guide: https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000558775.html
For further assistance, please email us at socialsupport@am.sony.com
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
great for noise cancellation
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing headphones. the noise cancellation is a lifesaver
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NKNewton,
Thank you for choosing Sony!
We're thrilled to hear that the noise cancellation on your WH-1000XM5 headphones has been such a lifesaver for you. It's truly rewarding to know our product is making a positive difference in your daily life. Thanks so much for sharing your kind feedback and for your support!
Best regards,
-Fred
- Pros mentioned:Sound quality
Slightly bigger than the 4’s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great and the noise canceling is the best you can get of any over ear headphones right now, but they are too big for my head. I had the 4’s and they fit a little big too, but the 5’s are a good bit bigger. Because they don’t clamp tight enough and the head band is too long, they don’t seal well and pull away from my ears when I turn my head side to side. This effects the noise canceling because it won’t seal around my ears consistently. And because it doesn’t have enough clamping force, the headband puts more pressure on the top of my head and hurts after awhile. I love Sonys, but I prefer the fit of the 4’s. I don’t have an abnormally small head either!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Carly, Thank you for choosing Sony. While we are glad to hear that you are happy with your new headphones, we are sorry to hear that it did not meet all of your expectations. The WH-1000XM5 is for All day comfort with an elegant design! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our elegant design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear.
Regards,
Carl
- Pros mentioned:Comfort, Sound quality
Very happy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product for conference calls. Comfortable, excellent noise cancellation and exceptional audio quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ToddG,
We appreciate the 5-star rating and we're glad to hear that you like the comfortable design, noise canceling and sound quality of the TV. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Great Headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Premium sound and great noise cancelling. Very comfortable to wear fir long periods of time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KillerBug666, Thanks for sharing your feedback. We are glad that you like the sound quality and noise canceling feature of your new Sony WH1000XM5 headphones. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for choosing Sony! Vincent