Customer Ratings & Reviews
- Model:
- WH1000XM5/P
- SKU:
- 10147185
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Best noise canceling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The most incredibly awesome noise canceling headphones at the suggestion of the very knowledgeable staff!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jmbearcub, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Xm5
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the Xm4 upgraded to these and don’t regret it sound really clear
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JorgeH,
Thank you for choosing Sony!
It's a true pleasure to hear that you've upgraded from the WH-1000XM4 to the WH-1000XM5! We're thrilled to know that you're enjoying the clear sound quality. With cutting-edge technology and thoughtful design, these headphones offer an exceptional audio experience. Your feedback means a lot to us!
Best regards,
-Fred
- Pros mentioned:Sound quality
Great sound great noise canceling
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is amazing and the noise canceling does a pretty good job. Doesn't block everything out but I don't think that technology exists yet. Using the noise canceling while listening to music makes me feel like I'm in a soundproof room within the office.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisH, Thank you for the awesome review! We're glad you like the amazing sound and exceptional noise cancellation of your Sony WH1000XM5. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using them for about a week now and they are great but the noise canceling is not as good as I thought it would be
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the feedback, MatthewWolowitz.
We're glad you like the headphones but sorry the noise canceling isn't hitting the mark. We recommend disabling "Adaptive Sound Control" in the Sony Sound Connect app to keep the ANC at its maximum level. Ensuring a snug fit around the ears and checking for the latest firmware update can also significantly improve performance.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Excellent product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, great quality and exceptional performance!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Mony,
Thank you for choosing Sony!
We are thrilled to hear that you found the product to be excellent, with great quality and exceptional performance. At Sony, we are committed to providing exceptional audio experiences, and we are thrilled to hear that our WH-1000XM5 headphones have gone above and beyond your expectations.
Best regards,
-Fred
Best headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son’s birthday. One of the best headphones I myself has ever tried.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike,
We are thrilled to hear that the WH-1000XM5 made such a fantastic birthday gift and that you were so impressed after trying them yourself. We strive to lead the industry in noise canceling and audio clarity, and it is wonderful to know that the premium comfort and sophisticated sound profile have left such a lasting impression on both you and your son.
Thank you for trusting Sony to be part of your family's special celebrations.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Great Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ANC is fantastic, great sound and pretty comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi lastpolka, We're pleased to hear that you are enjoying the sound quality, comfort, and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort
a life changer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lemme tell you. These are AMAZING! I’ve been coming from the lower end version of Sony headphones and these are night and day different! I was debating betweein the Airpod Max and the XM5s - this has an IP rating that Apple doesnt have which is well needed because my ears get damp and moisty a lot! Regardless, It’s super comfortable and amazing! Props to Sony for an amazing product!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Diaocean, amazing! We're pleased to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Great upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much improved upgrade over my previous M3s. In choosing between the WH1000XM5s and Apple's AirPod Max, these were the clear winner.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertM, We're delighted to hear that you are enjoying your headphones. Thank you for choosing Sony. Carl
- Pros mentioned:Sound quality
Sony head phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice sounds great can’t hear anything outside but price is high
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AuGie, Thank you so much for your review! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Weight
Battery life and weight
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that the battery lasts a long time and they feel light.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MariaG, Awesome! We're glad that you like the light-weight design and battery life. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Superb noise cancelation
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones basically make a noisy room silent. The speaker wuality is good too. I would say when i turn the bass up very loud at all it makes a funny pop sound. I listen to a lot of metal so the kickdrum sounds funny. Other than that great headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rikku, Great! We're thrilled to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Great headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and easy to use! I would recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TerraB,
Thank you for choosing Sony!
We're delighted to hear that you’re enjoying the great sound quality and ease of use of the WH-1000XM5. Your recommendation means a lot to us, and we're glad our headphones are providing you with an excellent listening experience.
Best regards,
-Fred
- Pros mentioned:Sound quality
Loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best noise canceling ever ! I love to find a new space everywhere i go
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, AllisonL,
Thanks for the great review and the 5-stars rating! We are glad our headphones have effectively met your needs. Keep enjoying the amazing sound quality from the headphones, and their amazing Noise Cancelling feature! Do not forget to download the Sony Sound Connect app to enhance the experience!
Thanks for choosing Sony, have a fantastic day!
-DiegoV
- Pros mentioned:Comfort, Sound quality
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sweet, rich sound. Comfortable to wear. Easy Bluetooth connectivity.
I would recommend this to a friendBrand response from SonyListens
Posted .Fantastic, DougB! We are extremely pleased to hear you are satisfied with the amazing sound quality, fast & easy Bluetooth connectivity, and very comfortable fit design of the WH-1000XM5.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design.
Thank you for the 5-star review and for choosing Sony!
- Romeo
- Pros mentioned:Battery life, Sound quality
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, Great connectivity Battery live outstanding Best sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Julian, We're happy to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Much better than previous version
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic! The sound quality and mic quality are outstanding. Kind of bulky compared to the last generation. Wish the hand gestures were somewhat customizable. Pricy but worth it especially if your in an open office floorplan or frequent traveler
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisM, we're glad you are enjoying your new headphones! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Head phones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones. I would recommend them to anyone. Employees are knowledgeable with the product they are selling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesB, Thank you for the amazing review! We're delighted to hear that you had a great shopping experience and good to know that you find them awesome and would recommend them to others. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
XM5's beat M&D headphones in almost every way.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these on a whim and I gotta say, I really liked them. I returned them because I also ordered at the same time a pair of M&D headphones at $600.00. Being a bit of a snob I kept the M&D headphones instead. I've regretted it ever since.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BorgasSchmorg, We appreciate your feedback. While we're glad that you like the hXM5, we regret to hear that the headphones had to be returned but we hope you'll consider getting these again in your future purchase. Thank you. Regards, Erin
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.M5 are top-of-the-line my son loves them and he can’t take them off his head he almost sleeps in them
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review!
We love hearing that your son is enjoying his new WH-1000XM5 headphones so much—though we might recommend taking them off just long enough to charge! It’s a huge compliment to our design team that he finds them comfortable enough to wear all day (and almost all night).
Thank you for choosing Sony for such a great gift! :D
Best regards, Gus, Sony Social Media Team