Customer Ratings & Reviews
- Model:
- WH1000XM5/P
- SKU:
- 10147185
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Great performance, with incredible battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love to performance and build quality. The sound is deep and warm and materials used feel wonderful. Love em’!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnthonyM, We're delighted to hear that you love the performance, build quality, and sound. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Improvement over XM4
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely better than the XM4, my XM4 stopped charging 5 months in. Sound quality and build quality is also so much better!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Potato, Great! We're thrilled to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Great sound, not good for working out
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound quality, awesome noise canceling, but when it comes to working out, they always fall of , so its very annoying, cant return them now so i had to get a new in ear set to workout with.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Butterball,
Thank you for your time writing this review. While we are glad you like the amazing sound quality and noise canceling features of the WH1000XM5, we're sorry to hear that headphones is falling off your head while working out. Here are few tips to prevent these kind of issues:
Wear the headset on your ears properly.
Extend the slider to its full length before putting on the headset.
Put on the headset with the earpads fitting snugly over your ears.
Adjust the slider to a length where the headband touches the top of your head.
Adjust the orientation of the left and right units so that the earpads fit snugly all around your ears. If you put on the headset without adjusting the slider, the headset may not be positioned properly on your head, resulting in discomfort or a weak noise canceling effect. For reference: https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000539062.html
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. We do apologize for the inconvenience and thanks again for purchasing SONY! - Kris
- Pros mentioned:Sound quality
Highly recommended!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a big jump from the x3’s but, it’s noticiable when talking. These are great for talking, watching movies, and of course listening to music. These and the x3’s do not a big difference.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Thecooldude45, Thank you for the 5-star rating! We're glad you're enjoying the crystal clear phone calls and amazing sound quality when watching movies and listening to music on your new Sony WH-1000XM5. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Sony headphones - better than the rest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Over the ear headphones - Good sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LizL, We're glad that you're enjoying your new headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Great noise canceling headphones god tier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great in loud environments great sound and bass has the perfect balance
I would recommend this to a friendBrand response from SonyListens
Posted .Hi R2d3tv, We appreciate your feedback and we're glad that you're enjoying your new headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best gifts you could get for someone and they are better than the Apple ones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Beans, We're glad that you like the WH1000XM5. Thank you for your output and for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Comfortable, w/ great sound and noise cancelling.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are comfortable and do an excellent job of cancelling out background noise and helping me concentrate at work. I also enjoy listening to music on them. I haven't pinned down everything... haven't used them in a zoom yet, but I really didn't buy them for that purpose, so cannot say for sure if the mic works well since I use them mainly to listen to music and block out noise around me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ally, Awesome! We're glad that you are enjoying the audio quality and noise canceling function of your headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Noise cancelling works great and sounds amazing! Really happy with my purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TomasM, This is great! We're happy to hear that you are enjoying the sound and noise canceling function. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Great Noise Cancelling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of headphones. Unrivaled noise canceling abilities, sounds fantastic, almost perfectly comfortable except the head band is a tad thin. Just repositioning the headband
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheStranger,
Thank you for the positive feedback! We're glad you like the noise canceling and sound quality of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
Regards.
David
- Pros mentioned:Sound quality
Best Headphones in a While
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are extremely costly when I first got them even at a discount, so I am pleased to hear the good quality coming from these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brian, Excellent! We're glad that you are enjoying the overall quality of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
“Best Buy” Ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.“Best Buy” ever! Crystal clear sound! I would highly recommend this product!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnJ, Awesome! We're pleased to hear that you like the sound quality. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Not really a fan
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the sound quality, it was pretty good. But the build quality wasn’t great. Also I thought they were too big, as in the earcups stuck out too much. To me they looked goofy. I didn’t keep them.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Vega007, thank you for sharing your feedback on the WH-1000XM5. It's great to hear you enjoyed the sound quality, that's something we work hard to deliver. We're sorry to learn that the design and build didn't meet your expectations. We truly value your input, as it helps us improve future models to better meet the needs of our users. If you ever consider Sony again, we hope to offer a product that fits both your style and performance preferences. Thanks again for giving us a try! Regards, -Dominick
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for noise reducing sound. I fly a lot and it works great at the airport and in the plane.Plus great for working out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BigLee, That's awesome! We're very happy to hear you're enjoying the amazing noise cancellation and good to know that it works great during your travels. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
Great headphones
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing fit around my ears, amazing EQ set up, and easy to move around
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlanS, We’re glad you like the WH1000XM5! Thank you for choosing Sony! Erin
- Pros mentioned:Battery life
really pretty and amazing audio!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got it for how aesthetically pleasing it is for the eyes, but quality works fantastic as well! one of my absolute favorite things is the battery life, lasts forever!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarlaJ, Awesome! We are so glad to hear that you are happy with your new headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Regards, Carl
- Pros mentioned:Sound quality
Great features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. I love them! the Apple Max might have slightly better noise cancellation but i love all the other features on the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hodedo, We're glad that you like the features of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Best Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. The noise canceling is really great. Easy to stop music just with a tap.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rockwall30, We're glad that you're enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Awesome headsets
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Close to Perfection! Great sounding industry leading ANC headphones with crisp microphone quality while taking calls!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Abhishek, We are glad that you like the mic quality and the noise canceling feature of your new Sony WH1000XM5 wireless headphones. Thank you for trusting Sony! Vincent
Awesome
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Live the product. Find super usefull to tap one side if the ear so you can listen outside. Without taking off the headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your experience with the WH-1000XM5, LUIS! We’re glad to hear you’re enjoying the headphones and finding the tap-to-listen feature so useful. Being able to quickly listen to the world around you without taking off your headphones is designed to make everyday moments more convenient. If you have any other feedback or questions as you keep using your headphones, we’d love to hear from you!
Thanks again for choosing Sony and for being a valued customer!
Best regards,
Gus
Sony Social Media Team