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  • Front. Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Smoky Pink.
  • Left. Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Smoky Pink.
  • Alt View 11. Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Smoky Pink.
  • SONY SONY
  • Introducing our newest shade, the 1000XM5 series, now available in Smoky Pink.
  • The Best Noise Cancellation: Two processors control 8 microphones - our biggest step forward in noise canceling technology. As of April 10, 2023, according to research by Sony Corporation measured using JEITA-compliant guidelines for the top 10 brands (by market-share) of wireless noise-canceling headphones.
  • Alt View 17. Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver.
  • Alt View 18. Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver.
  • INDUSTRY-LEADING NOISE CANCELLATION Two processors control 8 microphones-our biggest step forward in noise cancelling technology.* *As of January 7, 2022. According to research by Sony Corporation, measured using JEITA-compliant guidelines. in headband-style noise cancelling headphones market.
  • Magnificent Sound: Enjoy a new standard of high quality audio, engineered to perfection.
  • CRYSTAL CLEAR HANDS-FREE CALLING: Our best call quality ever using 4 beamforming microphones and an AI-based noise reduction.
  • Seamless Multi-Device Pairing: Multipoint connection quickly switches between devices at the touch of a button. Sony.
  • Unboxing - Sony WH1000XM5 Headphones video 1 minutes 56 seconds
  • Official Product Video video 1 minutes 50 seconds
  • WH-1000XM5 Product Overview video 2 minutes 59 seconds
  • Sony WH1000XM5 Overview video 0 minutes 30 seconds
  • Official Campaign Video video 1 minutes 15 seconds

Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Smoky Pink

Model:
WH1000XM5/P
SKU:
10851841
Highly rated by customers for:
$278.00
Save $120
The comparable value is $398.00

Customer reviews

Rating 4.6 out of 5 stars with 6365 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the product's sound quality as impeccable, frequently praising its comfort, impressive battery life, and lightweight design. While many also appreciate its good bass, snug fit, and decent active noise cancellation, some concerns have been raised. These concerns primarily revolve around its portability, price, occasional connectivity issues, and a desire for louder volume and water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 6,365 reviews
  • Pros mentioned:
    Sound quality

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far one of the best headphones ive ever used. They have amazing sound quality and clarity

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielaG, That's great! We're thrilled to hear that you are enjoying the amazing sound quality and clarity of your Sony WH1000XM5. Your satisfaction is our top priority, and it's great to know that our product has met your expectations. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Battery life

    Great Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can honestly say this is the best investment I’ve ever made. Literally cancels all the noise around me, studying and everything in between. Battery life is amazing.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndaniZ, That's awesome! We are thrilled to know that you like the noise canceling feature and battery life of your Sony WH-1000XM5 wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Battery life

    Great headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! They look great on, good quality and holds a charge.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Memo, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Expensive but well worth it.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but well worth the premium. It is durable and the sounds are great.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RyFlyRy, Fantastic! We're glad to hear that you find them well worth the premium price. And it's good to know you appreciate the durable design and great sound quality of your Sony WH1000XM5. Thanks for choosing Sony! -Sam Sony_US

  • Best headphones I’ve had !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the headphones are really good and worth your money!

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AbbeyL!
      Thank you for your feedback. It is fantastic to know you think the WH-1000XM5 headphones are worth it.

      Thank you for putting your trust in Sony!
      Warm regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Good but a few cons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the sound is great! Not gym friendly as I sweat profusely around my ears due to the material also when doing any sort of upper weight movement the music basically pauses each rep not sure if I can change that setting

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AmandaR, Awesome! We're glad that you are enjoying the sound quality of your headphones. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better.

      The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin Sony_US

  • I won

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my partner loved them I was the best gift giver this holiday season

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Josebb,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the WH-1000XM5 headphones made such a wonderful gift for your partner. It’s truly rewarding to know our products can play a special role in creating memorable moments and joy during the holidays.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    The best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, an the noise canceling is insane i can drive a dump ttuck dump the freeway with windows down or pressure wash with big loud motor and everyone cant even hear anything but me, amazing!

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sids, Excellent! We're delighted to hear that you like the sound quality and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Great sound quality and noise cancellation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and noise cancellation. The only thing I don't really like is the headband is not as comfortable as my previous WH1000XM3 headset.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ryououki, We're glad that you like the sound and noise canceling function. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is good and enjoy the item and the price is good got it on sales

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user575053, Thank you for the wonderful feedback! We're glad you're enjoying the sound quality of your Sony WH1000XM5. It's great to hear that you found the price to be good. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Good Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality audio wise but I do wish the way it was built physically was different and there material used was also different other than that it’s a solid headphone

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlvaroH, We're glad that you like the audio quality. We'll take note of your feedback with regard to the material used and physical build. Sony takes into consideration all feedback to improve the performance and quality of our products. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Noise blocker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good. Blocks out other noise great. Sturdy.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mandysue, we're glad you like our product. Thanks for choosing Sony. ~Earl Sony_US

  • Durability

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The xm-5 appears to be made of cheaper plastic materials. Previous model sony headphones are stronger and more durable. I broke my pair of xm-5 within a few months just like a pair of beats headphones. I would prefer xm-4 for durability, sound quality is good enough.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JakeD,

      Thank you for considering Sony products.

      We’re sorry to hear about the durability issues you’ve experienced with the WH1000XM5 headphones. We understand how important it is to have a product that feels sturdy and reliable. We appreciate your feedback regarding the materials and your preference for the WH1000XM4 model. Please know that we will pass your comments along to the Sony team as we continue to improve our products. Thank you for sharing your experience.

      For affordable repair options, we suggest contacting our authorized partner, Encompass, at the following link: https://sony.encompass.com/item/15214669/Sony/WH1000XM5-HBR/.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Noisy workplace

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My worksite is really noisy and I was looking for some good noise canceling. So far this has been a game changer. Slightly skinnier and fancier than the xm4 which I’m unsure if I prefer. But so far loving the sound.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Manuel,

      You made the right choice! We're thrilled that you are enjoying the sound quality and noise canceling function of the headphones. Your feedback about its design is greatly appreciated. Thank you for choosing Sony!

      -Ralph Sony_US

  • Cons mentioned:
    Volume

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancelling, they are Sony so quality is outstanding. The only thing that I didn’t like was that the volume even adjusted to maximum levels was quieter than my XM4’s

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dave, Amazing! We're glad that you like the noise canceling and sound quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Nice headphones!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality seems to be amazing but the sound leak worries me a bit.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AadityaK,

      Thanks for sharing your experience! We're glad you're impressed with the amazing sound quality of the Sony XM5 headphones. We understand your concern about sound leakage — adjusting the fit and volume can sometimes help reduce it. Thank you for choosing Sony! Enjoy! -Maria Sony_US

  • Pros mentioned:
    Sound quality

    build material

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound, anc, and ambient on these are great but the only issue I didn't like was that the black accumulated tons of hair oil and had to be cleaned often. I have returned these for Airpod Maxes due to my personal hair putting so much oil on them.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PvtKibbles, We're glad that you like the sound quality and noise canceling function. Sony takes into consideration all feedback as it helps us improve our products. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Amazing headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I have ever used. Sound quality is amazing

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AakarshM, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Bought it twice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I used still date. I like the noise canceling and the ability to change sound configuration in the app.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GiovaniF, We're delighted to hear that you are enjoying your new headphones. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Awesome sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly eliminates background noise! So far I have used them cleaning around the house and I can’t even heard the vacuum! I would definitely purchase again.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamanthaP, That's great! We're very happy to hear you were able to eliminate the vacuum noise and still hear the awesome sound quality this unit delivers. That's a testament to the great noise cancelling feature that Sony has built into the Sony WH-1000XM5. Thanks for choosing Sony! -Sam Sony_US

Page 162, Showing 3,221-3,240 of 6,365 reviews
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