Customer Ratings & Reviews
- Model:
- WH1000XM5/P
- SKU:
- 10851841
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Great headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable with amazing aound quality. Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristopherS,
We are truly heartened to learn that you are enjoying the premium comfort and amazing sound quality of your WH-1000XM5 headphones! We understand that high-fidelity audio is only half the experience, which is why we meticulously developed the "Soft Fit Leather" and lightweight headband to ensure you can stay immersed in your music for hours without any discomfort.
Beyond the comfort, the Integrated Processor V1 works in harmony with our high-quality drivers to deliver sound that is crisp, clear, and uncompromised. Whether you are listening to a complex orchestral piece or a bass-heavy track, the precision of the audio ensures you hear every nuance exactly as the artist intended.
We really appreciate you being part of the Sony family and recommending us so highly.
Best regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Enhanced
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It definitely feels more comfortable than WH-1000XM4, although it can no longer be folded when stored. The noise cancelling is also more superior than the previous one. I had a super noisy neighbor (super annoying) that plays heavy beats overnight and this headphone certainly helps.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ElaineTai, Thank you for the great review! We're glad you like the comfortable fit, industry-leading noise cancellation, and cool new features of your Sony WH1000XM5. Although it cannot be folded like the XM4s, you can still carry your headphones effortlessly in the soft matching case. Take them out and collapse the case for easy storage in a bag.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality, Weight
Love These Headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better than expected sound. Very comfortable. Lite weight, nice color.
I would recommend this to a friendBrand response from SonyListens
Posted .Hey AppleBottom, thank you for sharing your positive experience with the Sony WH-1000XM5 headphones.
We're delighted to hear that you found the sound quality to be much better than expected. Our goal with the WH-1000XM5 is to deliver exceptional audio performance, and we're glad it exceeded your expectations.
Comfort is a priority for us, and we designed these headphones with plush ear cups and ergonomic features to ensure they remain comfortable even during extended use. The lightweight design further enhances the comfort, making them ideal for long listening sessions without causing fatigue.
We're also pleased to hear that you appreciate the aesthetics of the WH-1000XM5. We strive to offer products that not only perform well but also look great, and it's wonderful to know that the color and design met your expectations.
Your feedback is invaluable to us as we continue to innovate and improve our products. Thank you for choosing Sony. Enjoy your listening experience!
Gus
- Pros mentioned:Battery life, Comfort, Sound quality
Amazing sony headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This are so far the best sony headphone i have wore. Really comfortable, music is loud, features are amazing. Ive had them for more than 5 month i cant recal. I would recommend these headphones to any past sonny headphones user most definitely a upgrade from past ones. Battery last me for days.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuisLovo,
Fantastic! You've made a great choice! We are extremely pleased to know your satisfaction with the very comfortable fit design, exceptional sound quality, long-lasting battery life, and amazing features of the WH-1000XM5.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design.
Thank you very much for recommending our WH-1000XM5 and for choosing Sony!
- Romeo
- Pros mentioned:Battery life, Sound quality
10/10 Amazing
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a big audio person, both playing in bands, running sound equipment for bands, and just listening to a lot of music. I love these headphones. I've gone through a few looking for the right thing, these are it. Sound quality is great and perfect with some EQ work. Transparency mode is surprising quite good. Not airpods good, but still good. I can easyily carry on a conversation while using transparency. They look amazing, especially in white. But of a pale cream white with a slight tint of tan. Looks good. It works on wired mode as well. Noise cancelling is really good and has different modes you can tinker with on the app. It has some features I don't use, like auto transparency when I talk but it's still nice to have sometimes. Battery lasts forever as well. I go days without charging them. Highly highly recommend these if you can afford them as they are a bit pricey.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi aftonone, Amazing! We're thrilled to hear that you are enjoying the sound quality, EQ, noise canceling function, and battery life. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Puts other headphones to shame.
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: - Excellent Noise Cancellation - Very Comfortable for prolonged periods of times compared to other on the ear headphones - Very Customizable EQ settings - Has a headphone Jack Cons - Not as portable as the XM4 Overall, very solid pair of premium noise cancelling headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi James, We're glad that you are enjoying your new headphones. We'll take note of your feedback with regards to portability. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life
Highly recommend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great design, innovative features, and wonderful app support. Not my loudest pair of headphones, but definitely the best I've owned. Battery life is ridiculously good; I once used them for about eight hours a day, for threes days before needing to charge them. The headphones are still pretty new, so the battery is fresh, but I couldn’t believe it and this is around my tenth pair of over the ear headphones. A couple of cons are; sometimes I hear static when I’m near a passing train ( near as in waiting for the train on the platform), and I sometimes like to place the headphones above my ears while I listen so that I can hear the sounds around me as well as the music. The headphones with recognize that they are not on my ears and go into sleep mode ( I could easily fix this in the app). All and all, I give them a 9.5/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AzizT, we definitely appreciate your detailed review of our product. Glad you are enjoying your new headphones! We understand your feedback regarding the static noise you hear sometimes. Some devices that emit ultrasonic sound waves designed to repel rodents may occasionally be installed at the entrances of commercial facilities or subway stations. Near such devices, the ultrasonic sound waves may cause noise or unusual sound to be heard from the headset. Leave the place where the noise or unusual sound is heard. Or turn off the noise canceling function/Ambient Sound Mode from the “Sony | Headphones Connect” app. Please follow this link for more information:
https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000534519.html?search=noise%20
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony! ~Earl
- Pros mentioned:Battery life, Comfort, Sound quality
Me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband Ioves them!!!! I owe this to the “kid” that assisted me as I bought them off his suggestion after listening to what my needs were…long battery life, large ear cuffs, comfortable, connectivity and noise canceling!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JimandDiane, That's great! We're thrilled to hear that your husband loves them. And good to know that you're satisfied with the long battery life, large earcups, comfortable fit, ease of connectivity, and top-notch noise canceling of the Sony WH1000XM5. Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life, Sound quality
sony xm5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.amazing sound quality and battery life i would most definitely recommend this product!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello FranciscoR,
Thank you for choosing Sony!
We couldn't be happier to hear that you are enjoying the WH1000XM5 headphones and appreciate the amazing sound quality and battery life. Your recommendation means a great deal to us and motivates us to continue delivering exceptional audio experiences.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use these every day. Super comfortable, fantastic noise cancelling, quality sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarinaG,
We could not be more pleased to hear that you are enjoying your headphones every single day! It is wonderful to know that you are experiencing the full potential of our Integrated Processor V1, which delivers unmatched noise cancelling, alongside the specially designed 30mm driver unit that provides exceptionally clear and natural sound quality.
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Solid 4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Good sound quality and very comfortable to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MiltonC,
Thank you for choosing Sony!
We couldn't be happier to hear that your WH-1000XM5 headphones provide excellent sound quality and comfort. Your feedback encourages us to keep delivering products that enhance both your listening experience and daily comfort.
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool item , good sound good battery life . Recommend product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PurnasekharP,
We feel privileged to know that you are enjoying the sound quality and battery life of your WH-1000XM5 and that you're happy to recommend them!
The excellent sound you mentioned is the result of our 30 mm precision-engineered driver unit, which features a unique carbon fiber composite dome to improve high-frequency sensitivity for more natural, detailed audio. To keep that premium sound going, we designed these headphones with up to 30 hours of battery life even with noise canceling on. Plus, for those times you're in a hurry, our quick charging feature gives you up to 3 hours of playback from just a 3-minute charge with a compatible adapter, ensuring your music is always ready when you are.
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Battery life, Comfort, Sound quality
Wife's favorite present
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife fell in love with this headset after the first use. it is very comfortable and last a long time between charges. she loves the noise cancellation. especially for planes. she uses this headset more than her airpods.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnH, This is great! We're delighted to hear that your wife fell in love with this headset. We also appreciate that she likes the noise canceling and comfortable to use. Thank you for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality
Awesome Headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sound Great battery life only charged it onces since i got it
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RicardoC,
Thank you for choosing Sony!
We’re excited to hear that you’re enjoying the great sound and impressive battery life of the WH-1000XM5 headphones. It’s fantastic to know that the battery has lasted so long with just one charge. Your feedback encourages us to keep delivering products that combine quality and convenience.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Surprisingly good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are so much better than I was expecting. I had to switch from my Bose because they keep failing despite software updates and was put off from spending 'Bose' money if they couldn't be relied on. Honestly, these are better. These have better features and are so much easier to use. The noise canceling is amazing (adaptive). I work in a very busy office where it gets really loud. Instead of turning up the volume to cover it (even with noise canceling in my old set), it keeps ramping up the canceling feature until I don't notice the background convos and I don't have to increase the volume. They are also far more comfortable than the Bose, which make my ears hurt after wearing for even short periods. I think it is because these don't actually touch my ears anywhere, unlike the Bose (which are smaller).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmilyS, That's awesome! Thanks for sharing your experience. We are thrilled to hear that your new Sony wireless noise canceling headphones exceeded your expectations. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Comfort, Sound quality
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable, great tech and noise cancellation. I look forward to resumes more
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Justme,
We are thrilled you're finding the WH-1000XM5 comfortable and enjoying the industry-leading noise cancellation! It is great to hear that our technology is meeting your expectations for your daily use. Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Noise Cancellation = SONY
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Noise Cancellation. The audio quality out of the box may not be to everyone's liking, but once you fiddle with the EQ, the sound gets much better. I have used it in public transport and the noise cancellation has no issues. The connection to two devices also makes this headphone very useful. The microphone quality is also very good. People have said I sounded more natural and clear than my Airpods pro. There are better sounding headphones, but if you prioritize noise cancellation, then go for this!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SaikatD,
That is fantastic, in-depth feedback! We are thrilled to hear that you are enjoying the excellent noise cancellation and find the simultaneous connection to two devices very useful. We appreciate you confirming the very good microphone quality that offers clearer and more natural sound than your previous setup, and we're glad you were able to customize the audio to your liking using the built-in EQ feature.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Battery life, Sound quality
Great headphones
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony wh1000xm5 are great headphone with great battery life and sound,would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MauricioL,
Thank you for choosing Sony!
We’re elated to hear that the WH-1000XM5 headphones have impressed you with their battery life and sound quality. Your recommendation means a lot to us, and it encourages us to continue delivering exceptional audio experiences that enhance your daily listening.
Best regards,
-Fred
- Pros mentioned:Battery life, Comfort, Sound quality
Great buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adaptive noise cancelation is amazing. I took these on a trip they helped me get through the lay over and entirety of the flight. Comfortable flexible durable. Battery life is amazing. Had them playing for 7 hours a day 5 days out of the week and Battery life was still at 70 percent !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarlosO, Awesome! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life, Comfort, Sound quality
Top notch noise cancelling and comfort
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very nice headphones with exceptional noise canceling. They are quite comfortable and the battery lasts a long time. They sound very good, but audiophiles may be disappointed. When I need to block out the noise around me, I reach for these.... otherwise, it's my Grados.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aarothan, Great! We're thrilled to hear that you like the WH1000XM5. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin