Customer Ratings & Reviews
- Model:
- WH1000XM5/P
- SKU:
- 10851841
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Good Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good. They are very comfy and the sound is amazing. But they are not the most comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, buyer11345!
We’re glad to hear that you’re enjoying the amazing sound quality of your WH-1000XM5! We put a lot of focus into the audio engineering of our flagship headphones, so it’s great to know that part is hitting the mark for you.
We also appreciate your honest feedback regarding the comfort. While we designed these with a lightweight "Soft Fit Leather" headband to be very comfortable for most, we understand that fit can be a very personal experience. We suggest adjusting the sliders slightly to find the best weight distribution for your head shape, as this can often help during longer listening sessions.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality, Weight
Sony headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Noise cancellation is good. Effective on planes. Slightly large feeling but decently lightweight. Price is worth it little high but overall good quality and presentation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Thomas, Awesome! We are so glad to hear that you are happy with your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Weight
They added some nice touches
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the XM4's a few years ago and the XM5's have improved since then. They're more comfortable and slightly lighter than the previous model and it dominates the ANC microphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jaydiamond,
Thank you for reaching out to us today! We're always happy to hear from you. We're glad to hear that you like the comfortable design and ANC of your new Sony headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you again for choosing Sony and your continued support is greatly appreciated.
-David
- Pros mentioned:Comfort, Sound quality
Stunning audio quality and great ease of use!
|Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After doing research for weeks on an ideal pair of headphones to use for music, I was drawn to the Sony XM5's for their ease of use, fantastic audio quality and comfortable design. Months later, I'm still extremely satisfied with my purchase and feel like I could not have done better if I had gone for the Airpods Max (even though I have an iPhone to sync them to). Syncing with my phone was still super simple and the app that Sony uses for their XM5's is very easy to use and has tons of different options for adjusting your audio experience. Highly recommend and I feel like theres no better pair in this price range, whether you're a casual listener or an audiophile.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shawn, we're glad you are enjoying our industry-leading noise canceling headphones! The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing SONY! ~Earl
- Pros mentioned:Sound quality, Weight
Best headphones by a long shot.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony XM 5 are my favorite over the ear headphones. I have the Apple AirPods Max as well, but Sony has out done themselves with the xm5s. The sound is amazing especially after you figure out the app. I thought it would be more difficult, but you can change all the eq settings which is great. You can also set settings depending on your location too. And don't forget about the hands down best noise cancellation. Don’t let people say oh the hinges break so easy. Remember these are headphones meant for quality audio, not rugged use. They are so light you barely feel them. Sony has won me over with these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JasonD, Great! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Very nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and really comfortable on the head
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BrianD,
Thank you for choosing Sony!
We're excited to hear that you’re enjoying the great sound quality and comfort of the WH1000XM5. Knowing our product can deliver both excellent audio and all-day wearability means a lot to us. Thank you for sharing your experience—your feedback inspires us to keep enhancing what we offer.
Best regards,
-Fred
- Pros mentioned:Sound quality, Weight
Sony - WH1000XM5 Wireless Noise-Canceling
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With noise-cancellation technology, these headphones provide an exceptional listening experience. The lightweight construction and adjustable fit make these headphones ideal for extended use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TelinaA, We're glad that you like the noise canceling function and audio quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life, Comfort, Sound quality
Great noise cancellation, great battery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had them for just under a month and they are fantastic. Noice cancellation is really good. I’ve only had to charge them about twice since getting them and they are very comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NoahW, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Comfort, Sound quality
Amazing Sound
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony headphones changed the game for me! Amazing sound and ultimate comfort. I use these headphones everyday! They charge fast and the battery lasts a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SusanC, Great! We're glad that you like the sound quality, comfort, and battery life. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
A solid 8/10 performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.•• Unboxing experience was a little underwhelming - cheap feeling - but huzzah for using recycled materials which is more important •• Carrying case and pocket for cables are well done and appreciated •• Headphones unfortunately turn the wrong dorection when you take them off your head and rest them on your shoulders, which is more a bummer than an actual problem •• these headphones are light and (to me) more comfortable than the WHRF400, which I replaced with this M5 •• Home use: fantastic, no complaints •• Use on the airplane: for some reason the noise cancelling cuts in and out, you can hear ambient noise in the cabin when watching movies or listening to music, not great •• the most important part, SOUND QUALITY: 8/10 for me. Solid highs, solid mids, solid bass. The issue for me is that it’s just not “great”. Overall, I’d recommend buying if on sale. Happy listening, friends.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, Thank you so much for your honest review! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Great sound, comfortable, so-so app
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great, but just a bit behind the Sennheiser competitor IMO (I tried both). Noise canceling is outstanding. I didn't care for the app and couldn't find a equalizer setting that really made me happy, but that's a minor nitpick. The head band and ear cups are comfortable; however, moving around and laying on the couch while listening, these wouldn't stay in place on my head. Surely that won't be an issue for everyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MatthewW,
Thank you for the purchase! We're glad to hear that you like the sound quality and noise canceling of the headphones. Your feedback is greatly appreciated. Thank you for choosing Sony and enjoy your headphones!
-David
- Pros mentioned:Battery life, Comfort, Sound quality
Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these! Super comfortable especially for people who wear glasses, they stay put and don't move, fit really well on my small head, the noise cancelling is really nice too, and battery power is insane haven't charged them in days
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Genesis, we're glad you love our newest industry-leading noise canceling headphones. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for choosing Sony! ~Earl
- Pros mentioned:Battery life, Sound quality
Amazing
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones, great bass, great voice, amazing noise cancellation, really long battery
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelK,
Very nice! We're glad to hear that you like the bass and noise canceling of the headphones. Thank you for choosing Sony!
-David
Great quality headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was debating between these or the airpods max, decided to go with these since i read the airpods are pretty heavy and im not someone that wears headphones all the time, and as soon as i put them on, i loved the sound proof quality and all the other details. And the color is gorgeous too
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hani!
It is most rewarding to hear that your choice to go with these headphones was the right one for you! We are delighted that you are loving the soundproof quality and the gorgeous color, especially as a comfortable alternative for your listening habits. It is wonderful to know that all the fine details of the XM5 are making such a great impression.
Thank you for trusting Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
High quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality sound, I was very pleased with the noise cancelling especially. The quality compared to the model below this was significant enough to be worth the upgrade
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JillianM,
We're thrilled to hear that the upgrade was worth it! It’s great to know you’re enjoying the premium sound quality and the significant jump in noise-canceling performance.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Comfort, Sound quality
Sony’s Best Headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and Amazing Sound Quality. The noise cancellation has to be the best in the market. It is also stylish and sleek. The battery life seems to last for days with moderate usage.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pena,
You made the right choice! We're glad that you are enjoying the sound quality, noise canceling function, design, and battery life of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Comfort, Sound quality
Sony noise canceling heaphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing amazing headphones. Great sound quality and amazing noise cancelation. The battery is good and they are super comfortable. One of the best purchases I've made.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShaiY, Thank you for your perfect star rating! We're happy to hear that you like the sound quality, noise canceling, battery life, nd comfort. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life, Comfort, Sound quality
Great headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! They are super comfy, I can wear them for many hours and they don't hurt my ears. The quality is good and the sound even better, total sound cancellation. And the battery life is really good
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, JonathanP! We're glad that you are happy with your new Sony headphones. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Comfort, Sound quality
Great head phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The head phone is quite good and confortable. Sound quality is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Davida2177,
We are delighted to hear that you are finding your headphones so comfortable and that the sound quality is amazing! We strive to balance top-tier audio with a design you can wear all day, so we are thrilled to know you are enjoying the experience.
Thank you for choosing Sony.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Pretty solid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good headphones thus far. Still tweaking a bit to find the right way to wear it for long periods of time while remaining comfortable. The noise cancelation seems pretty solid. Having to use the phone app for several features is the biggest flaw, but maybe one it shares with similar products.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, JayS,
Thanks for the review and the feedback! We appreciate the comments and we can really take them in consideration for future references. We are glad you are enjoying the top-technology Noise Cancelling, and it is great to hear that you are taking advantage of the amazing Sound quality and the rest of features!
Thanks for choosing Sony, have an amazing day!
-DiegoV