Customer Ratings & Reviews

The Sony WH-1000XM5 headphones are a fantastic upgrade for anyone seeking high-quality audio and exceptional noise cancellation. From the moment you put them on, the soft, cushioned ear cups provide a comfortable fit, even during long listening sessions. Sound Quality: The audio quality is simply outstanding. The sound is well-balanced with crisp highs, clear mids, and deep, rich bass. Whether you're listening to music, podcasts, or taking calls, everything sounds impeccable. Noise Cancellation: Sony has outdone itself with the noise cancellation on these headphones. They effectively block out almost all external noise, allowing you to immerse yourself fully in your audio experience. Whether you're on a noisy flight or in a bustling café, the WH-1000XM5's noise cancellation will keep you focused. Battery Life: The battery life is impressive, offering around 30 hours of playtime on a single charge. Plus, with quick charging, you can get a few hours of use from just a few minutes of charging, which is a huge plus for those always on the go. Design: The design is sleek and modern, with a minimalist aesthetic. They're lightweight and foldable, making them easy to carry in the provided case. The touch controls on the ear cups are intuitive and responsive, making it easy to adjust volume, skip tracks, or take calls without needing to reach for your device. Additional Features: The headphones come with several smart features, such as adaptive sound control, which adjusts the noise cancellation based on your activity, and speak-to-chat, which pauses your music when you start talking. These small but significant features make the user experience even better. Conclusion: The Sony WH-1000XM5 headphones are a premium product with a premium price tag, but they are worth every penny. The combination of stellar sound quality, industry-leading noise cancellation, long battery life, and thoughtful design makes them a top contender in the wireless headphone market. Whether you're a frequent traveler, a music enthusiast, or someone who just wants a great pair of headphones for everyday use, the WH-1000XM5 won't disappoint.

Very comfortable and long battery life. I wore these headphones on a 14 hour flight and they cancelled out all the jet engine noise.

I have wanted headphones over the ear head phones for a long minute, I did my research which ones I liked aesthetically the best, which ones I felt were the best value for my money, which ones had long lasting battery life, which ones had good reviews on tiktok but also reddit threads, I just fell in love with the Sony XM5's I specifically did not want the XM4's because they folded and I had like trauma from the early 2010s when beats made crap headphones that folded and broke easily I'm sure those are good too though. But I get great battery life on these, they fit my head personally really well / comfortable to wear, the sound is amazing, the one downside is they don't like auto pair well with apple devices which they aren't apple headphones but I know people with Bose headphones who don't have autopair sync issues like I do it's just a niche issue if you know you know, also the app is a bit meh and I turned "adaptive sound control" in the app off so fast it was the most annoying feature where it auto turned noise cancelling off to adjust you to ambient sound and kept turning talk to speak on even after having turned it off which would pause my music just an irritating feature. That aside I love the headphones.

I was incredibly torn betwern the XM5s and XM4s. The latter ate legendary headphones, and I questioned whether the higher price of the XM5s was worth it. I think the 5s justify their highe price for a few key reasons: stronger Acrive Noise Cancellation (ANC), better-than-advertised battery life, larger ear cups, and a noticeably lighter weight. I do still wish the 5s folded up into a more compact carrying size like the 4s, but the superior performance won me over. I also noticed the XM4s sit slightly on the ears. Despite being well padded, they could result in discomfort over time. The XM5s' cups sit fully around my grown man ears and were noticeably more comorrtable. I wore them on a few transatlantic flights and felt fine even after 8+ hours.

The Sony WH-1000XM5 headphones continue the legacy of Sony's acclaimed noise-canceling technology, offering an outstanding listening experience that combines comfort, premium sound quality, and advanced features. For anyone in search of a top-tier pair of headphones, the XM5s set a new standard. Design and Build Quality The WH-1000XM5 features a sleek and modern design that is both stylish and functional. The ear cups are elegantly shaped, and the soft-touch finish adds a premium feel. The ear cushions are plush, providing a snug fit that isolates outside noise while remaining comfortable for hours of use. Noise Cancellation Performance The WH-1000XM5 boasts best-in-class Active Noise Cancellation (ANC) capabilities. While it effectively blocks a significant amount of ambient noise, it is still not groundbreaking during flights, as some ambient noise may still come through. Don’t expect dead silence; it’s designed to reduce distractions but won’t completely eliminate all background sounds. This makes it ideal for casual listening and environments like cafes or offices, but be aware that complete isolation isn’t guaranteed. Sound Quality When it comes to sound quality, the XM5s excel. The headphones deliver a rich, balanced audio profile, with clear highs, warm mids, and deep bass that doesn’t overwhelm. However, this is not an audiophile's headphone; rather, it serves as a great travel and everyday headphone that offers a colored sound profile, making it enjoyable and uplifting for casual listeners. Whether you’re listening to classical music, hip-hop, or podcasts, the sound remains detailed and immersive. Battery Life and Connectivity The battery life of the WH-1000XM5 is impressive, offering up to 30 hours of playback time with ANC activated and even more without it. A quick charge feature provides up to 5 hours of playback from just a 10-minute charge, making them perfect for users on the go. The headphones also support Bluetooth 5.2, ensuring a stable connection with a wide range of devices. Touch Controls and Features The touch-sensitive controls on the earcups are intuitive and responsive, allowing you to adjust volume, skip tracks, and take calls with ease. While the Sony app is not particularly polished, it does include all the essential features and controls needed to customize your listening experience. Final Thoughts Overall, the Sony WH-1000XM5 ANC Headphones are a remarkable choice for anyone seeking high-quality sound, exceptional noise cancellation, and comfort in a sleek design. Whether you’re using them for work, travel, or leisure, these headphones provide a listening experience that is hard to beat. However, the price is high, which may not align with every budget. If you're in the market for a solid set of headphones, the WH-1000XM5s are undoubtedly worth considering, but be mindful of their cost.

the mics for phone calls are great & the sound quality is really good, theyre super light it doesnt even feel like theyre on my head, the controls are super accurate and convenient, battery lasts forever, perfect for gym and sweating, the only thing i dont like is how big they look on my small head but still amazing

Major improvement over the XM-4. The Bass is much refined, though not lacking when compared to the XM-4. Noise cancelling is simple the BEST in the market right now. My AirPods Max can’t even compete to the XM-5 in the ANC arena. Form factor is appreciated though I much more appreciated the folding factor of the XM-4, hence the carrying case is considerable bigger than the XM-4. They are slightly lighter in weight than the already light XM-4, so usage for long periods of time has not been a problem; this plus the fact that the ear cushions are wider and the improved leatherette covering on the ear pads makes the XM-5 feel more much comfortable than the competition. Highly recommended!! You won’t be disappointed.

The Sony WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones in Black are a game-changer for audio enthusiasts. With exceptional noise cancellation, premium sound quality, and a comfortable fit, they deliver an immersive listening experience. Intelligent features like Adaptive Sound Control and Quick Attention mode enhance usability, while the sleek design adds a touch of sophistication. With long battery life and a stylish black finish, these headphones are a must-have for anyone seeking top-notch audio performance on the go.

Battery life amazing. Used for an entire flight from Philippines on one charge. Sound cancellation is something I never thought would be this good, I was able to sleep on a 12-hour flight for 9-hours while wearing these and playing sleep sounds to help. Sound quality, flexibility is on another level. Application is solid, even on an iPhone. Updates take a hot minute to complete, but worth the effort to ensure proper operation of the headphones. I was seriously considering the Apple AirPods Max due to my other Apple devices, but decided on the Sony WH1000XM5 instead. This decision saved me money and delivered superior value. The build quality feels premium, they're comfortable to wear, and the audio performance exceeds expectations. Even without Apple's ecosystem integration, these headphones proved to be the better choice. Couldn't be happier with my decision.

The Sony WH-1000XM5 has arrived as the latest addition to Sony's renowned lineup of premium noise-cancelling headphones. Building upon the success of its predecessor, the WH-1000XM4, this new iteration brings subtle but impactful improvements to two key areas: noise cancellation and microphone clarity. Let's delve into the details and explore just how impressive the XM5 truly is. Noise Cancellation: A Step Above the Rest Sony has consistently set the bar high when it comes to noise cancellation technology, and the WH-1000XM5 raises that bar even further. The XM5s employ an advanced noise cancellation algorithm that surpasses the already outstanding performance of the XM4s. It effectively blocks out external sounds, creating a tranquil listening environment that truly immerses you in your audio experience. Whether you're commuting, working in a noisy environment, or simply seeking solitude, the XM5s excel at shutting out the world around you. Microphone Clarity: Crystal Clear Communication One area where the XM5s triumph over their predecessor is in microphone clarity. The XM4s were already respectable in this regard, but Sony has managed to enhance the microphone quality even further in the XM5 model. With improved noise reduction and signal processing, your voice comes through with exceptional clarity, ensuring your calls and voice commands are effortlessly understood by those on the other end. Whether you're taking an important business call or speaking to a virtual assistant, the XM5s deliver exceptional microphone performance. Comfort and Design: Unmatched Elegance Sony's commitment to comfort and style continues with the WH-1000XM5. Retaining the sleek and modern design of the XM4s, these headphones offer a comfortable fit that can be enjoyed for extended periods. The plush ear cushions and adjustable headband ensure a snug and personalized fit, making them suitable for various head shapes and sizes. Additionally, the XM5s retain the intuitive touch controls found on their predecessor, providing seamless navigation and control at your fingertips. Audio Quality: Audiophile-Grade Excellence In terms of audio performance, the XM5s inherit the exceptional sound quality of the XM4s. The headphones produce a rich and balanced sound signature, with detailed highs, precise mids, and impactful bass. The XM5s support a wide range of audio codecs, including LDAC and aptX HD, ensuring a high-resolution audio experience for compatible devices. Furthermore, the integration of Sony's DSEE Extreme technology enhances the audio quality of compressed files, restoring details that may have been lost during compression. Battery Life and Connectivity: Long-Lasting Convenience The XM5s boast an impressive battery life that matches their predecessor. With up to 30 hours of continuous playback on a single charge, you can enjoy your music throughout the day without worrying about running out of power. The headphones also support quick charging, providing several hours of playtime with just a few minutes of charging. When it comes to connectivity, the XM5s feature Bluetooth 5.2 for a stable and seamless wireless connection, and they also support multi-device pairing, allowing you to effortlessly switch between connected devices. Conclusion: The Sony WH-1000XM5 headphones stand as a testament to Sony's commitment to innovation and audio excellence. With industry-leading noise cancellation technology that surpasses its predecessor, the XM5s elevate the listening experience to new heights. Additionally, the enhanced microphone clarity ensures crystal clear communication in any environment. Coupled with their comfortable design, outstanding audio quality, and long-lasting battery life, the XM5s are the ultimate companion for audiophiles and professionals alike. Sony has once again set the benchmark for premium noise-cancelling

The Sony WH-1000XM5 is a true standout in the world of noise-canceling headphones. From the moment I put them on, I was struck by the sleek, minimalist design that feels premium without being flashy. They’re incredibly lightweight, making extended wear comfortable without any discomfort—perfect for long flights, commutes, or marathon study sessions. The noise cancellation is exceptional, building upon the already stellar reputation of the XM4s. Whether it’s blocking out the hum of a crowded café or the roar of an airplane, the XM5 delivers an experience of pure, undisturbed sound. The sound quality is equally impressive, offering deep, rich bass and crystal-clear highs that make everything from classical music to podcasts a joy to listen to. Plus, with its multipoint Bluetooth pairing, it’s easy to switch between my phone and laptop without any hassle. What really makes this purchase shine, though, was the seamless experience I had with Best Buy’s customer service. From start to finish, their team was extremely knowledgeable, helping me choose the right model and even offering tips on how to get the most out of my headphones. I had a few questions about the product’s features, and they were patient and thorough in their responses, making me feel confident in my purchase. When I arrived to pick them up, the curbside service was quick and easy, and everything was ready as promised. Overall, the Sony WH-1000XM5 is an absolute winner for anyone looking for the best in comfort, sound quality, and noise cancellation. And with Best Buy’s fantastic customer service, the buying experience was just as good as the product itself. Highly recommended!

Superb sound quality and sumptuous comfort. I wear headphones all night and I love the light weight and generous padding, not to mention the 30-hour battery life. I also appreciate how much more comfortable they are than the Bose Ultras or 45s, which I also tried. I also appreciate that I can disable any type of auto-off or sleep features on these Sony cans, unlike the Bose Ultras that have a sleep mode that I cannot disable.

The Sony WX 1000 XM5 wireless headphones are a testament to Sony's dedication to audio excellence. With an impressive combination of cutting-edge technology, outstanding sound quality, and intelligent features, these headphones deliver an immersive audio experience that will leave you in awe. The first thing you'll notice about the WX 1000 XM5 is their sleek and elegant design. The headphones boast a minimalist yet sophisticated aesthetic, with a comfortable over-ear fit that ensures long listening sessions without discomfort. The build quality is exceptional, showcasing Sony's commitment to producing durable and long-lasting products. But the true magic lies within the audio performance of the WX 1000 XM5. Equipped with Sony's industry-leading noise-canceling technology, these headphones create a serene audio environment by blocking out external noise. Whether you're in a crowded café, commuting on a noisy train, or simply enjoying music at home, the active noise cancellation effortlessly immerses you in your favorite tracks, allowing you to focus on the pure essence of the music. The sound quality produced by the WX 1000 XM5 is nothing short of breathtaking. The headphones utilize Sony's advanced 40mm drivers, which deliver a wide frequency range with exceptional clarity, detail, and depth. The bass response is powerful and precise, while the midrange and high frequencies are beautifully balanced, offering a rich and well-defined audio experience across various genres of music. Furthermore, the headphones feature Sony's Digital Sound Enhancement Engine (DSEE) technology, which upscales compressed audio files in real time, restoring lost detail and nuances. This means that even low-quality music streams or files sound noticeably better, allowing you to enjoy your favorite tracks with enhanced audio fidelity. The WX 1000 XM5 truly shine when it comes to their intelligent features. With built-in sensors, these headphones can adapt to your surroundings and activities. For example, when you start speaking, the headphones automatically lower the volume and activate Ambient Sound Mode, allowing you to have conversations without taking them off. The touch-sensitive controls on the earcups offer intuitive navigation, making it easy to adjust volume, skip tracks, or answer calls with a simple swipe or tap. Battery life is impressive, with the WX 1000 XM5 offering up to 30 hours of playback on a single charge. This means you can enjoy extended listening sessions without worrying about running out of power. Additionally, the quick charging feature provides up to 5 hours of playtime with just a 10-minute charge, perfect for those moments when you're in a rush. The headphones also excel in terms of connectivity options. They support Bluetooth 5.0, ensuring a stable and seamless wireless connection. The inclusion of LDAC, Sony's high-resolution audio codec, enables the transmission of high-quality audio wirelessly, providing an experience that rivals wired connections. In conclusion, the Sony WX 1000 XM5 wireless headphones are a true masterpiece in the realm of audio technology. With exceptional noise cancellation, superior sound quality, intelligent features, and impressive battery life, they offer a listening experience that will transport you to a world of sonic bliss. Whether you're a music enthusiast, a frequent traveler, or someone who appreciates premium audio, the WX 1000 XM5 will undoubtedly elevate your audio experience to new heights.

I’ve struggled with headphones for *years*, I dunno if I have really small or large ears but I was always uncomfortable. These are the first headphones I’ve ever had that feel comfortable!! They’re lightweight, the sound quality is ridiculously great as always with Sony, and they don’t put any pressure on my ears. If you’ve been struggling for years like me, I *highly* recommend.

I believe the hype now. These honestly are the best pair of headphones I’ve used. To me it all comes down to fundamentals: the sound and noise canceling quality are unrivaled. The headphones were comfortable and surprisingly slim for this type of headphone. Given the press about the 1000X line I expected the quality to be great, but I also found some unexpected surprises in the touch interface, notably being able to “cover” your ear cup with your hand to pull in ambient sound and lower the volume so you can hear something or talk with someone for a second. Another surprise was how much customization is at your fingertips with the Headphones Connect app. Any complaints I have are generally pretty trivial: the included USB cable is laughably short and isn’t of much help, and the badges in the Headphones Connect app felt a bit egregious when you clear out a notification dot because you changed an EQ setting. I easily got past both of those knowing the fundamentals are rock solid. For anyone in the market for a pair of premium headphones, I can’t recommend these enough.

Not super loud but good for noise cancellation And comfortable dont slip

Had this for 2 years, I never have any issues. Physical aspects: pretty light, won’t feel heavy on your head. Sound quality is amazing. You can adjust it (noise cancelling) when you go on walks at night you can turn off noise cancellations (for safety), you’ll find the feature on “scene based listening” on the Sound Connect app. After 2 years it still feels brand new. The battery lasts pretty long and and also charges fast. I highly recommend this over the overpriced fruit brand.

I love these headphones, the ANC is great along with the comfortability and weight. I was having connectivity issues at one point but Sony's firmware updates seem to keep the headphones working properly. The battery life is amazing, I find myself losing track of the last time I even plugged them in. Sound quality is at an all time high when Im listening to Spotify or Youtube content. I would recommend these to anyone willing to shell out a little extra for some TRUE quality.

These would be 4.5 stars in my opinion. These headphones sound great (although a little bass heavy) and the sony software allows good customization. The noise cancelling is great. The ear cups worked well for my ears and the clamping force was good and I can wear these for extended periods. Not sure why they want you to share location to unlock headphone features, but not needed in my opinion. Case is nice and flat and will be easy to pack for travel. Highly recommended headphones.

This is written from my personal experiences using this pair of silver XM5s that I have been using daily for over a month. These are the best noise-cancelling headphones I have ever used in the market. Here are my reasons... 1. Comfort. I have tried on numerous pairs - the XM3, XM4, QuietComfort 35, Airpods Max - and I have even owned a pair of XM2 before they finally died on me. This one takes the helm because the earcups were spacious for my large ears and the head part did not rub against my head too harsh like the Bose QuietComfort 700. I also liked how the XM5 clamps less than the XM4 (biggest downside imo) while providing a good seal, making them a great travel companion for long-haul flights or travels. I recently boarded a 10 hr flight, and while they do generate some warmth (as with all over-the-ear headphones) I never felt the urge to take them off because of discomfort. 2. Sound. This one is going to polarize some people. Sound profile is awesome, the new drivers that Sony has put in the XM5 generates a slightly different profile than the XM4. It puts more emphasis on the highs while toning down on the lows, so imagine more clarity but less bass on the audio. Of course, you can always the sound with the Sony Headphones app's equalizer. 3. Microphone. I want to be able to take my calls anywhere without people struggling to hear me, whether I am in my bedroom or outside at a cafe. The additional microphones in the XM5 helps isolate a lot of the background noise while focusing on my voice when I go on Zoom calls or call Google Assistant through the headphones. I have not had any issues with my headphones not picking up my voice clearly. Now there are some caveats with the XM5 that are pretty minor. You cannot fold them like you could with the previous Sony XM headphones. The travel case it comes with is larger because you cannot fold the headphones (I normally keep it out or hanging around my neck when on-the-go). The black version is a fingerprint magnet because it has a rubberized finish while the silver version has a matte finish. Finally the earcups get dirty quickly so you might need to have a pack of wet wipes on hand. Despite all of that, the XM5 has been the most fulfilling and satisfying noise-cancelling headphones I have ever used. It works well with Android and Apple devices (unlike the Airpods Max), and you can connect up to 2 devices simultaneously via multi-point. I would happily buy this again in a heartbeat. Long battery life, USB C charging, and fast charging are nice touches too.