Customer Ratings & Reviews
- Model:
- WH1000XM5/P
- SKU:
- 6594438
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones, highlighting the great sound quality, comfort, and long battery life. Many appreciate the lightweight feel, good bass, snug fit, and sleek design. Some customers mention the lack of foldability, the relatively high price, and occasional connectivity issues, while others feel the volume could be louder.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Bass, Sound quality
Sound Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound quality. I love how you can customise the level of the bass.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BenedictY, great! We're glad you like the sound quality of our industry-leading noise canceling headphones! Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise canceling headphones. Very light and comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Riley, We are happy that you like the noise canceling feature of your new Sony WH1000XM5 headphones. Thank you for your purchase. Enjoy your music! Vincent
- Pros mentioned:Sound quality
Rev3
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great products. Sound and quality are great. Would recommend for daily users
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your positive experience with the WH-1000XM5, Drizzy!
We’re thrilled to hear that you find the sound and quality exceptional. Many users have praised the excellent audio performance and comfortable design, making them ideal for daily use. Features like Adaptive Sound Control and customizable EQ settings enhance the listening experience, letting users tailor their sound preferences.
Your recommendation is greatly appreciated, and we’re glad to have you as part of the Sony community!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Sound quality
Best headphones, you can buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my absolutely favorite headphones. The news canceling is amazing phone, giving me a headache. Sound quality is amazing. And my phone can be halfway across my house and still be connected.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amari,
Thank you for the purchase! We're glad to hear that you like the noise canceling and sound quality of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Great headphones but pricey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and very comfortable over the ears. The speakers sit over my entire ear which makes them more comfortable at the same time cancels sound well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SoTexSmoker We're glad that you like the comfort and sound quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are great for phone calls which is what I use them for. I have still not learned everything they can do and am thankful that the app is on my phone to help learn everything it does.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your positive experience, WesleyH!
We are delighted to hear that your WH-1000XM5 are performing great for your phone calls! Clear communication is a major focus for us.
It’s also wonderful that you are finding the companion app helpful for discovering all the advanced features the headphones have to offer. There’s certainly a lot of great functionality packed into them!
Thank you again for choosing Sony.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Best headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable to wear for long periods of time. Sound great and noise cancelling is awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CoryK, We're glad to hear that you are enjoying the sound and noise canceling function of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headphones. More comfortable and I think better sound and noise canceling than Beats. Perfect on a flight!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Buddywuppers, Excellent! We're pleased to hear that you are enjoying the comfort, sound, and noise canceling function. Our XM5 is perfect for traveling. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Fantastic Headphones!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphone have fanstastic sound quality. I mostly use them for gym sessions and it does a gread job of blocking out everything.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Britt,
Thanks for sharing your experience with the WH-1000XM5 headphones! We're glad to hear that they deliver fantastic sound quality. It's great that they effectively block out distractions during your gym sessions.
The WH-1000XM5 offers an impressive battery life, with up to 30 hours of listening time. They feature a lightweight design and plush ear pads for long-lasting comfort during extended listening sessions.
Thank you for choosing Sony!
Best regards,
- Stephanie
- Pros mentioned:Comfort, Sound quality
Comfort and Function
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and features. Most comfortable headset I have ever worn as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Braden321, Awesome! We are glad to hear that you are happy with your new headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones. Awesome for planes rides or any rides in general. The noise cancellation is so good. Just like the airpods
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YeseniaA, Thanks for the fantastic 5-star review! We are so happy to hear that you are enjoying the Sony - WH1000XM5 headphones! The Industry-leading noise cancellation is optimized for every environment that you encounter, seamlessly adapting to block out distractions so you can enjoy the magnificent sound. Thank you for choosing Sony. Regards, -Dominick
- Pros mentioned:Comfort, Sound quality
Sony XM5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound quality is good. Very comfortable, but not for long sessions.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimothyK, We're thrilled to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them. They have great battery life and great sound
I would recommend this to a friendBrand response from SonyListens
Posted .HiJenniferS Amazing! We're thrilled to hear that you love the battery life and sound quality. Thank you for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality
Great product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality. Fit comfortably and battery last long enough
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseJ, That's awesome! We're very happy to hear you're enjoying the exceptional comfort, amazing battery life, and overall sound of your WH-1000XM5. Our ultra comfortable WH-1000XM5 headphones rewrite the rules for distraction-free listening and exceptional call clarity. Two processors control multiple microphones for unprecedented noise cancelling while Auto NC Optimizer automatically optimizes noise cancelling based on your wearing conditions and environment. The specially designed 30 mm driver unit delivers superior sound quality for all your entertainment. Thank you so much for the 5-stars review & feedback and for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Five star
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sound quality Very comfortable Excellent noise blocking
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelaN, Thank you for the 5-star rating! We're pleased to hear you like the great sound quality, comfortable fit, and excellent noise cancellation of your Sony WH1000XM5. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Amazing
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect headphones have amazing sounds quality for music and movies plus super comfortable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sosa, Awesome! We are so glad to hear that you are happy with the sound quality of your new WH-1000XM5! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
IF YOU ARE THINKING ABOUT BUYING THEM, DO IT!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! Amazing! Amazing! There are so many features that are included in these headphones. You can truly make these headphones uniquely yours in the app that comes with it. I’m a student and these headphones help me focus on my work with the noise cancelling feature. I am at a loss of words these headphones are amazing, I highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JudithR,
Great! Looks like you found the perfect headphone for you! Thank you for sharing your wonderful listening experience with our WH1000XM5. We're glad that you are pleased with the amazing features of our XM5 especially the noise canceling capability. Good thing that you were able to utilized the Sony app as well. Thank you for choosing Sony and for your recommendation! - Marco
- Pros mentioned:Sound qualityCons mentioned:Foldability
Good but not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.pretty good sound but I think the m4s are more portable. I used to have a pair of m4s and the ability to fold is something I miss.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Engel, We're glad that you like the sound quality. Sony values the opinions of customers and is always striving to provide the best experience possible. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
The best headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and comfortable. Noise canceling is the best among other headsets.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tic1250, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM5! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Sony - WH1000XM5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! High-end quality. Light and comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Reynaldo, Amazing! We're delighted to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin