Customer Ratings & Reviews
- Model:
- WH1000XM5/P
- SKU:
- 6594438
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the impeccable sound quality, comfort, and amazing battery life. They also appreciate the lightweight design, good bass, snug fit, and decent active noise cancellation. However, some customers find the product to be a bit pricey and note that its portability could be improved. Additionally, concerns have been raised regarding inconsistent connectivity and the maximum volume level.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Fantastic headphones for any upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Superior sound quality, a great design, and a sleek case that doesn't take up too much space in the backpack.
I would recommend this to a friendBrand response from SonyListens
Posted .Great choice WillieDyNamite! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great and it comfortably and the sound quality is excellent
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Junior, Amazing! We're glad that you are enjoying the sound quality and comfort. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Sony Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our family can now enjoy festivities. My nice no longer have to leave because of fireworks.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Partygirl!
We are very glad to hear that your niece can now enjoy festivities with the family, thanks to the WH-1000XM5 headphones.
Knowing that our technology is able to provide such a meaningful and peaceful experience is truly rewarding for us.
The industry-leading noise cancellation was designed to create your own quiet space, no matter how loud the world gets.
Thank you for choosing Sony!
All the best,
Estefany
- Pros mentioned:Sound quality
Would recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great at noise cancelling. Good sound and sleek look.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GregK, this is great! We're glad that you are enjoying your headphones. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
XM5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great amazing sound quality and so comfortable definetly worth the money
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Emiliano, Amazing! We're glad that you are enjoying the sound quality and comfort. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Great Purchase!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable headphones, nice sound and easy to connect to devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Uttran225, This is great! We're glad that you like the sound, ease of connection, and comfortable to use. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Comfort and Function
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and features. Most comfortable headset I have ever worn as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Braden321, Awesome! We are glad to hear that you are happy with your new headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
Works great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re good for the price paid, a late model that’s still very nice
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kh22!
Thanks for the great review! We are thrilled to hear that you find the WH-1000XM5 such a good value.
These headphones are packed with awesome features. They block out background noise completely so you can focus on your music, and they stay comfortable even if you wear them all day. Plus, the battery lasts a very long time, and the sound quality is incredibly clear.
Thank you for choosing Sony headphones!
Best regards,
Estefany
- Cons mentioned:Connectivity
Bluetooth connections
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer the XM4s Because you only need an auxiliary cord and can have them turned off to plug into a PC. The XM5s To be used by Bluetooth, which uses battery and has a bit of delay versus using the auxiliary
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Phenomenal Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and perfect for the gym! never let me down
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinP, Great! We're glad that you like the sound quality of your headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality
10/10
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery is amazing and so is the audio love the Sony app
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseV, We're delighted to hear that you like the audio quality, battery life, and use of app. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin
- Pros mentioned:Bass, Sound quality
Sound Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound quality. I love how you can customise the level of the bass.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BenedictY, great! We're glad you like the sound quality of our industry-leading noise canceling headphones! Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great and so is the bass. Very comfortable but I would prefer buttons over touch pad
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sound Thank you for writing your review. We're glad that you like the audio quality of the WH1000XM5. Thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Kash**
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality, and tremendously comfortable cans! Best ANC for over the ear headphones I’ve owned.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kash, We're glad that you like the sound quality, comfort, and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Bass, Sound quality
Great Headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Love the bass. Sound cancellation is great too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi hikikomori, Awesome! We're glad that you like the audio quality and noise canceling function. Thank you for your feedback and for choosing Sony. Erin
- Pros mentioned:Sound quality
Best Pair of Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truly the best pair of headphones I've ever owned. The audio quality is incredible and the call quality is quite impressive too according to my colleagues who've noticed. I love the feature that connects to multiple devices and is able to switch between the two. The noise cancelling is very impressive and make these an all around great everyday pair of headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jonah, Awesome! We're thrilled to hear that you are enjoying the audio, call quality, noise canceling, and features of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality
Love It
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound quality and sound cancellation and the best battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoelH, We're glad to hear that you are enjoying the audio quality, noise canceling, and battery life of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, and I love the talk feature. Comfortable on the ears, could have more padding on the headband
I would recommend this to a friendBrand response from SonyListens
Posted .Hi headphones, Awesome! We're glad that you like the sound quality, features, and comfortable to use. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
!!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and noise canceling! They fit nice and snug as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JasmineH, Awesome! We're glad that you like the sound, noise canceling, and fit. Thank you for choosing Sony
- Pros mentioned:Comfort, Sound quality
The best headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and comfortable. Noise canceling is the best among other headsets.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tic1250, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM5! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl