Customer Ratings & Reviews
- Model:
- WH1000XM5/P
- SKU:
- 6594438
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the impeccable sound quality and exceptional comfort of these headphones, which are frequently praised for their lightweight design and impressive battery life. While users appreciate the sleek aesthetic and effective noise cancellation, some note that the product could be more portable and competitively priced. Additionally, a few users expressed concerns regarding occasional connectivity issues and a desire for higher maximum volume levels and water resistance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
awesome cans
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome pair of cans. Sound quaity over the WH3s is noticable. Love everything but one thing of note is the build doesn't feel as solid. Great battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi edgesire, Great! We're glad that you like the sound quality and battery life. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise-canceling works wonders! The touch is pretty sensitive, otherwise great product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RicardoL, we're glad you are enjoying your new headphones! Thanks for choosing Sony. ~Earl
Sony Headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my son, he loves them and is pretty much constantly using them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DawayneM,
We are elated to hear that your son is enjoying his new WH-1000XM5 headphones so much! It is wonderful to know that they have become a constant companion in his daily life. Whether he is using them for focused study sessions, commuting, or simply enjoying his favorite playlists, we designed these to be comfortable enough for all-day wear while providing an unmatched audio experience.
The ultra-lightweight design and soft-fit leather make that constant use possible by reducing ear pressure, ensuring he stays comfortable no matter how long his listening sessions last.
Thank you for choosing Sony to provide the perfect gift for your son.
Best regards,
Dominick
- Pros mentioned:Sound quality
Nice quality headset.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Noise canceling is excellent as is the quality of sound.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, John! We're glad you are impressed with the sound quality of the headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like em alot, works perfectly if you main between 1-2 devices, not as seamless as apple headphones though. A large improvment over airpods.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Benjamin,
That's nice to hear that you are satisfied with the improvements of our headphone and we're glad that you like it. Your feedback is highly appreciated and thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Sony beats the rest
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best over the ear headphones you can get sounds is amazing and the noise cancellation works great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chana, We're glad that you are enjoying the audio quality of your headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
It’s a Sony
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound…. Good built quality…. It’s a Sony….
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Semih,
Thank you for your review! We're glad to hear you're enjoying the great sound and build quality of your WH-1000XM5 headphones. It’s always a pleasure to know our products live up to expectations. Enjoy your listening experience!
Thank you for choosing Sony!
-Maria
they do the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.just like advertised. I put them on before games and on the way to games and it's wonderful
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Grammy,
Thank you for choosing Sony!
We’re elated to hear that the WH-1000XM5 headphones are just as advertised and enhance your experience before and on the way to games. It’s rewarding to know they provide the comfort and performance you’re looking for during those moments.
Best regards,
-Fred
- Cons mentioned:Price
13 year old loves these.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kid bought these for wearing during lunch and before and after school. Pretty pricey but as far as I can tell he loves them. Takes them everywhere he goes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SeekNKnow,
Perfect! It seems that you found the perfect headphone for your son. We're glad that he's enjoying his new Sony WH1000XM5. The WH1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing SONY! - Marco
- Pros mentioned:Comfort
XM5 SONY
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice headphones EXTREMELY comfortable i hated my airpod max because how heavy they were. These are amazing would definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JaydenT, We're delighted to hear that you're enjoying your new headphones. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Loved it!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headset ever!!!! I work in a loud call center it drains out the background noice efficiently and the sound quality is the best!
I would recommend this to a friendBrand response from SonyListens
Posted .HI JillianC, We're glad that you're enjoying your new headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Sony Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are awesome. Great sound clarity and definitely love the noise cancellation when I’m using them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseV, fantastic! You've certainly made a great choice! We're happy to know that you're satisfied with the amazing sound quality and exceptional noise canceling feature of your WH-1000XM5. Thank you so much for the perfect star review and for choosing the best brand, Sony! - Romeo
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to headphones, my old ones died for the most part. The day before my vacation, loved the new headphones and the employees were super helpful.
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, MikeP! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
No title!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were birthday gifts! I got a excellent reply about these gift! Thanks!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IwanaG,
We are really happy to hear that your birthday gift was received with such enthusiasm! There is nothing quite like the gift of incredible music and silence, and we are thrilled that the WH-1000XM5 helped make that special occasion even more memorable. It’s a pleasure to know that our headphones played a part in delivering that "excellent" reaction you were hoping for.
Thank you for making Sony a special part of your birthday celebrations and for trusting us with your gifting needs.
Regards,
Dominick
- Pros mentioned:Sound quality
Tune Out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great. You can tune everyone and everything out. I love them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LashandaR,
Thank you for the 5-star rating! We're glad to hear that you love your new Sony headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so glad that the Best Buy employee told me about this Sony headphones, they are so awesome. Great product, I am very satisfied with the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HenryM, Excellent! We're thrilled to hear that you are satisfied with your purchase. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them. I wear them while drawing on my desk and the noice cancelation helps me immerse my self in my music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlondraJ, we're happy to know that you love your new headphones! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
The cheapest feel, the most premium sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow these things feel cheap, like wow I have seen marshmallows with more durability, so even a minor scratch can rip the entire thing apart ? YIKES As far as the sound goes, these are the best headphones (sound wise) money can buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeepToot, we're glad you like the sound quality of our newest industry-leading noise canceling headphones. We're sorry to hear that you have an issue with your SONY unit. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our elegant design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. ~Earl
Good sounding
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money if you catch them on sale. Easy connect to Bluetooth
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TkGoblue!
Thanks for the feedback! We are really happy to hear that your WH-1000XM5 headphones were a great value and that you found them so easy to connect to your devices.
These headphones include touch controls on the side so you can change songs or volume with a simple swipe, and they can stay connected to two different devices at the same time.
We are so happy to have you as part of the Sony family!
Best regards,
Estefany
- Pros mentioned:Sound quality
Haven’t used a better sounding pair of headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality. Literally have heard sounds I never noticed before in songs I’ve listened to a thousand times. Feels like you are in the studio!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nick, we're glad you are enjoying the sound quality of your new headphones! Thanks for choosing Sony. ~Earl