Customer Ratings & Reviews
- Model:
- WH1000XM5/P
- SKU:
- 6594438
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the impeccable sound quality and exceptional comfort of these headphones, which are frequently praised for their lightweight design and impressive battery life. While users appreciate the sleek aesthetic and effective noise cancellation, some note that the product could be more portable and competitively priced. Additionally, a few users expressed concerns regarding occasional connectivity issues and a desire for higher maximum volume levels and water resistance.
This summary was generated by AI based on customer reviews.
Top notch design and music experience
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good design and color. Listening experience stands too compared to many similar products.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kamatham,
Wow! We are very delighted to hear your satisfaction with the design, color and sound quality of our Sony WH1000XM5. The WH1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! - Marco
- Pros mentioned:Sound quality
Sony XM5 headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had these for over 2yrs now… the headphones are perfect for me and are doing my ears justice. I really can’t complain of how good they sound!
I would recommend this to a friendBrand response from SonyListens
Posted .We're happy to hear that the headphones works perfectly for you, CharlesA. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Bass
Ear-gasm
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The money I put these headphones on I knew it was going to be glorious, then the base hits… started crying out of joy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yurr, Great! We're glad that you are enjoying your new headphones The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Best Headphones I’ve Ever Bought
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was going to get the Apple headphones, but these are cheaper and sound amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anonymous, You've made a fantastic choice! We're very happy to hear you like the amazing sound this unit delivers. Thanks for choosing Sony! -Sam
Anniversary Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for husband for our anniversary and he loves them! Says they work & sound great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NinaC,
We are delighted that the WH-1000XM5 headphones were a perfect anniversary gift and that your husband is enjoying their great sound and performance.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
must have better than apple
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.highly recommended product for daily use if you are music lover must have product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PauloleeC, That's great! We are glad that you like your Sony WH1000XM5 wireless noise canceling headphones. You chose the best brand this time. Thank you for your purchase. Enjoy your music! Vincent
Happy with the purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item came in as described and delivery as promised
I would recommend this to a friend- Pros mentioned:Comfort
Great quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product. Enjoy the headphones very much. The headphones fit the comfort of my head.
I would recommend this to a friendBrand response from SonyListens
Posted .HI Rosario, Amazing! We're thrilled to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort
great
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] good for comfortable very comparable to the airpod max
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jake, We're delighted to hear that you like that these headphones are comfortable. Thank you for your output and for choosing Sony. Erin
- Pros mentioned:Sound quality
Super nice headphones!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sounds quality and noise cancelation! Couldn’t be more happy with my purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Matthew, Great! We're glad that you like the sound and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Very good quality but slightly uncomfortable
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] The sound quality out of these headphones, especially when wired, is amazing however the top band is a bit too thin to be comfortable in my opinion. it felt like it dug into the top of my head too much
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zer0,
Thank you for sharing your thoughts! We're glad to hear that you're impressed with the sound quality of the WH-1000XM5, especially in wired mode.
We understand that comfort is just as important as performance and we appreciate your feedback about the headband. Your input help us improve future designs.
If you haven't already, you might try adjusting the fit or using a headband cushion for extra comfort.
Thank you for choosing Sony!
Best regards,
Stephanie
- Pros mentioned:Sound quality
The Best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best overall noise canceling headphones on the market
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kinupe1994, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Thumbs up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality, good noise canceling, excellent ear feel
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TylarS, We're pleased to hear that you like the sound and noise canceling function. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Best headphone!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic price. Portable wirh great sound quality. Best headset at this price range
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jorge, We are glad that your new Sony WH1000XM5 headphones are the best headphones for you. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Unparalleled ANC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this based upon the reviews regarding the noise cancellation and they don't disappoint.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star rating, Kirk! We're glad that you are impressed. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work really well. I Listen to lots of podcasts and music. It is nice to listen to
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CollinD, Thank you for the 5-star rating! We're very pleased to hear you're enjoying your new Sony WH1000XM5. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones Works so good Love the song quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BethA,
Thank you for the 5-star rating! We're glad to hear that you love the sound quality of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Sony never fails
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.True about sony . It is really rare when they make a bad product. I love this heaphones and they are amazing for workouts section.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Teo02, Great! We're glad that you re enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Industry leading noise cancellation headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Industry leading noise cancellation headphones . Go for it highly recommend . Impressive gesture control
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RahulJ,
Awesome! We're glad to hear that you like the noise canceling and gesture control of the headphones. We appreciate the recommendation and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Great gift for a 24 year old!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase was a birthday gift for daughter. She LOVES the style and quality of sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BVKF, thanks for choosing and purchasing our product. We're glad to hear that your daughter loves her new headphones! The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! ~Earl