Customer Ratings & Reviews

They are great headphones! The WH-1000XM5 have quite the exceptional sound quality. It’s as if I’m in the very room whatever I’m listening to is recorded. It has an easy set up and the look and feel of the headphones are top notch. They are comfortable and fit snuggly in your ears. The application it comes with helps you set up the headphones to you deep off and unique needs. Battery life is outstanding , I use it most of the day and only need to charge it once or twice a week. Recommending the headphones is a no-brainer. If your looking for quality headphones that will last your for years, then this is your choice. It’s a must!

Excellent product. Sound quality and noise cancelling features are great. Sits comfortably on the ears. Keeps charge for a while. I do wish they were a little louder though.

If you can stomach the price, they sound great and the wireless connection is quite good. (Not AS convenient as other headphones; if you use the LDAC codec you can't use multipoint connections.) They sound just a bit cleaner than the XM4 but lose some of the bass punch. I prefer my Shure Aonic 50s for listening to music, but these are still great. The carrying case is also notably bulkier than the XM4s, as these don't fold in on themselves. They look fairly cool, and are pretty comfortable for hours on end, but - especially since it has touch controls - the black finish collects fingerprint oil very fast (seems the silver has a different texture/feel and doesn't have that problem). Fast charging, good battery life, decently low latency despite not being Apt-X-LL. They do actually perform great as headphones for phone calls, vastly better than others I've tried. No one has yet said anything negative about the call quality. The carrying case is bulkier than the XM4.

These headphones are quite impressive for at a inexpensive price. The sound quality with noise cancelation adds to its great functionality. The material, weight, adjustable fit, battery life, and user-friendly interface connection are additional great features as well.

I'm a big fan of the Sony WH-1000 series of over-the-ear headphones. I have XM5 and XM3. My husband took my XM3 after I got the XM5. Love the feel of them much more than other headphones -- super-comfortable and easy to wear for a long time at work. I wear mine for music, noise cancelling, and online meeting. The only issue, if my co-worker who sits next to me is also on the exact same online meeting with her wireless headphones at the same time, the Sony gets some feedback. I take them off wireless and plug in if that happens and the issue is gone. It happens rarely enough that it's not a dealbreaker. I've tried Bose before, and these are so much better and more comfortable, so I'm pretty to committed to the Sonys. One annoyance: Best Buy sent Navy instead of silver, but maybe it was for the best as the Navy is a cool color and probably doesn't show dirt like a Silver would have.

This headphones are incredible. Comfortable for long wear and has the best sound quality in any headphones I’ve ever owned. I use these headphones for everything like gaming, working out, music, etc.

My first high end headphones, and I am already impressed by the sound it delivers while listening to music or watching movies. Since I have several Apple products, I was initially considering the AirPods Max, but it didn’t justify the price difference with these Sony headphones. I can’t compare both since there was no AirPods Max on display at the Best Buy store. Noise canceling is top notch on these Sony XM5 headphones, just used it on a 16-hr flight and I could barely hear any aircraft noise while watching For All Mankind episodes on my iPhone. Bass are good but not too much, dialogues are clear. Battery is very good, after watching 4 episodes and listening music for couple hours, I still had around 80% battery left. I also used the headphones for work with Teams on a Windows laptop. Easily paired with the laptop, and can be switched between laptop and iPhone without any problem. I have also been told my voice is very clear when I talk on Teams meeting.

Best headphones ever! Perfect for bass, and noise cancellation & I love the app! They fit so perfectly & comfortably!!! Battery last long! My ears don’t hurt & comfortable nicely on my head.

I’ve only had these for 3 weeks but so far I love them! I’m able to wear them for an extended period of time without much discomfort on my head. My only issue is sometimes they will lose connection for no reason and I have to reconnect on my iPhone which can be annoying.

These headphones are really nice, i can’t compare them to others bc i usually have airpods. I would say the noise cancellation is high quality, and they are also comfortable, i do feel a bit of a headache if i leave them on for too long bc they are a little heavy. Recently it has been turning off my sound cancelling which was really annoying but it’s a click of a button to fix and maybe i have something in the settings that makes it do that. I’d recommend them but only if ur willing to spend the hefty $400+tax price. The sound is amazing, and you can get the app which allows you to change how you hear the music, more bass etc.. but listening to the 4’s in store they sound similar, the 5’s are just a bit crisper and i like the look of them more. Also I have charged them once in like mid sept (posting 10/6) and the battery is amazing i think i’m at 40%. the case is a little bulky but i don’t mind bc it still fits in my bag

The Sony WH-1000XM5 headphones deliver exceptional sound quality and industry-leading noise cancellation, making them a top choice for audiophiles and travelers alike. The comfortable design ensures a perfect fit for long listening sessions, while touch controls and voice assistant integration add convenience. Battery life is impressive, offering up to 30 hours of playback on a single charge. While the price point may be higher than some competitors, the premium features justify the investment. Overall, these headphones provide an ultimate listening experience.

Sony - WH1000XM5 Wireless Noise-Canceling Are excellent. The sound is amazing. I’ve had them for ver a year without any problems. This is actually my second pair. The Sony WH1000XM4 headphones being my first ones (I gave to my sister and she loves them too). The Blue is Fabulous. They are light and comfortable I often forget I have them on. The App for the Sony Headphones is great to use with both models. It’s an all around cool experience!

Oh my.... These are the best pair of wireless headphones I've owned. I was daily driving the wf-1000xm4 ear buds. But my ears get fatigued pretty easily. I decided I would get a pair of headphones to switch it up. Since I liked the features that came with the Sony xm4 ear buds, I thought I'd give the WH-1000xm5 a try. I've only had it for less than a week but I have become obsessed with them to the point where I spend most of my day wearing them. Sound quality is pretty nice, The ANC works nicely, The touch features are pretty cool, and The battery lasts ridiculously long. So as far as cons go, I can say that The touch feature can get annoying if you're just adjusting the headset. It doesn't annoy me too much but if it did the touch feature can always be turned off with the app. Other issues I have are software related, which are not deal breakers when considering the overwhelming positives.

By far the best sounding headphones I’ve ever owned, listen to your favorite song and there’ll be instruments and subtle sounds you never noticed before. The battery lasts for days and days. Microphones are excellent for calls. The lack of lag is magical on wireless headphones, similiar to Logitech’s lightspeed headphones but without a big extruding usb dongle. The materials are so soft and comfortable. The noise cancelling is unmatched. They’re expensive but you get what you pay for on every level, these are the best consumer headphones money can buy and the last pair you’ll ever need to buy.

The Sony XM5 headphones are outstanding! Unmatched sound quality, deep bass, and crystal-clear audio. The noise cancellation is phenomenal, perfect for travel or focus. They’re lightweight, comfortable for hours, and the battery life is impressive. The sleek design adds style to functionality. Worth every penny for audiophiles and casual listeners alike!

Its been more than an year i have been using and its great. Super comfortable, noise cancellation is great, great battery life.

Battery life is great, sound quality better then expected and extremely comftable to wear for along time

Absolutely worth it! I bought these headphones to help me study in working spaces and for working out. They block out noise really well and the battery life is seemingly everlasting. The charge time to full power is super quick as well. I can wear these headphones for hours at a time without feeling uncomfortable. The touch functions on the side of the right earphone are easy to use, and it's really helpful to be able to switch between transparency mode and noise-cancelling mode with a touch of a button on the headphones too. The noise quality is great as well.

These are the best headphone! They fit so comfortably without causing ear and head pain. They feel light weight and work amazing! I love how the app also gives you options from noise control, all the way to how you prefer to hear your music. Definitely recommend these!!!

As a student, being able to have a nice and quiet environment to work in is crucial to my studies, and with the XM5's I can turn virtually any environment into just that. I have taken these headphones to school every day, including track meets and long bus rides, and I can vouch that these are super comfortable. No matter where I go, as long as I have even a little bit of volume on my music, I can not hear the background. I even use these as home since they are just so comfortable. I would say that they are on the pricy side, so it might not be the best choice for everyone. All in all, these headphones are great, and I don't regret getting them at all, I use them every single day, and I love the audio quality.