Customer Ratings & Reviews
- Model:
- WH1000XM6/B
- SKU:
- 12140302
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.9 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the product's phenomenal sound quality and comfortable fit. Many appreciate the long battery life and portability, enhanced by its foldable design. However, some customers have noted issues with heat dissipation, causing ears to sweat, and the volume not meeting their expectations. Overall, the positive aspects appear to outweigh the negative ones.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort
Sony Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son love these head phone ..got it as a gift very comfortable and features worth the price
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the wonderful review, DmoM!
We are absolutely thrilled to hear that your son is loving his new WH-1000XM6! It's fantastic to know they were a successful gift and that he finds them very comfortable.
We appreciate you mentioning that the features were worth the price. We design these headphones to deliver a truly premium audio experience, comfort, and top-tier noise cancellation, so it's rewarding to know we've met that high standard for him.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise cancelling headphones. The sound quality is too good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SrinathP,
Thank you for your fantastic 5-star review! It makes us really happy to hear that you're so impressed with the Sony - WH1000XM6. We designed these headphones to set a new standard, combining our most advanced noise-canceling technology with a powerful and clear audio experience. It's great to know that you feel the sound quality is "too good," and that the noise cancellation is performing exactly as we intended. We appreciate you choosing Sony for your listening experience!
Regards,
Dominick
- Pros mentioned:Sound quality
Best Noise Canceling Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Bluetooth noise canceling headphones are by far the best!
I would recommend this to a friend BUY THIS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WONDERFUL WORTH WHAT WE PAID. Easy to connect and for everyday use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LazaraCV,
Thanks for the fantastic review!
We're thrilled to hear that you find the WH-1000XM6 headphones to be wonderful and worth the investment. It's especially rewarding to know that the ease of connection and everyday usability delivering the best listening experience!
Thanks for choosing Sony.
Sincerely,
Jenn | Sony North America.
- Pros mentioned:Sound quality
Best headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Sound is amazing. It cancels noise and its pure clear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RulaA,
Thank you so much for the 5-star review! We're thrilled to hear that you love your Sony WH-1000XM6 headphones and are enjoying the amazing sound quality and noise cancellation. We're especially glad that the "pure clear" sound is standing out to you. That's a key feature of this model, which was co-created with world-renowned mastering audio engineers to deliver a truly studio-quality sound.
Thank you for choosing Sony!
Best regards,
Dominick
- Pros mentioned:Sound quality
Great headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a great purchase, the sound that out for this headphone is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your feedback! We are immensely pleased to hear that you are enjoying your new WH-1000XM6 headphones and that the sound quality has impressed you. At Sony, we strive to deliver an exceptional audio experience, and it's wonderful to know that our headphones have met your needs. If you haven’t already, be sure to explore the various sound and customization features available through the Sony | Headphones Connect App to further personalize your listening experience. Thank you for choosing Sony!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Sound quality
10/10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing sound and amazing noise cancelation & transparency mode
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NoelL,
Thank you for your fantastic review! We're so pleased to hear you're enjoying the amazing sound, noise cancellation, and transparency mode on your WH-1000XM6 headphones.
The Dual Noise Sensor technology is a key part of what makes the noise cancellation so effective. It uses two microphones on each earcup to capture ambient noise and process it for an even more immersive listening experience, allowing you to seamlessly switch between full quiet and a clear awareness of your surroundings.
Thanks for choosing Sony, and have a wonderful day!
DiegoV
- Pros mentioned:Sound quality
Headphone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them! Super easy to use! I use them for the gym and they block sound out great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Luckyrae,
Thank you for choosing Sony!
We're excited to hear that you love the WH1000XM6 headphones! It's fantastic to know that you find them super easy to use and that they effectively block out sound during your gym sessions. Thank you for sharing your positive experience with us!
Best regards,
-Fred
Great When They Work Correctly
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beware potential buyers, the Sony xm6 headphones work great while not broken. Unfortunately they break way too easily. For reference, I have bought the previous 3 headphones in this series (xm4, xm5, xm6). All have broken within a year and a half, and these broke in 4 months. As some have mentioned, these headphones can get pretty warm, which can obviously lead to sweating a bit, especially in warm areas. In just 4 months, whenever it gets remotely hot out, or I sweat even a little, there is a crackling sound when using the noise cancelling in the right earpad. I've found out it was condensation building up in the headphones that caused it. Sony support is even worse. Their text support is nearly non-functional, with agents randomly ending chats, making it nearly impossible to get through one fully. Call support isn't much better, as I was told I would have to send the headphones in for them to "determine" if the pair was truly defective to get a new pair sent, a process that could "take 2-3 weeks" according to Sony support. I work from home, so having no sound for that long a time is not possible for me. Of course I could buy a cheap pair of stand in headphones, but the point is that a 450 dollar pair of headphones should last longer than 4 months. I've had similar issues with previous models as well. TLDR: Great when they work, but the fragility of these headphones make it hard to recommend for the price.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi James,
Thank you for being a loyal Sony fan and for sharing your experience with the WH-1000XM6. We truly appreciate your feedback regarding the comfort and temperature of the ear pads, as well as your detailed honest input regarding your experience with our support teams. This information is invaluable as we strive to improve both our products and our service.
We understand how essential your headphones are for your work-from-home setup, and we would like to personally evaluate your case to better understand the issues you've encountered. We want to make sure we find the best possible path forward for you.
Please email the following information to socialsupport@am.sony.com so our specialized team can assist you directly:
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue/Concern:
Thank you for considering Sony!
Regards,
Dominick
It’s very nice design and clear sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very unique color and design you can use at the gym or flight or regular day
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EHABZaki,
Thank you for choosing Sony!
We're immensely pleased to hear that you appreciate the unique color and design of the WH1000XM6! It's fantastic to know that you find it versatile for the gym, flights, and everyday use. Your feedback truly motivates us to continue delivering products that enhance your experience. Thank you for sharing your thoughts!
Best regards,
-Fred
- Pros mentioned:Sound quality
Aight
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphone especially since I switched them for the airpods max
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback! We're delighted to hear that you're enjoying your WH-1000XM6 headphones, especially after making the switch from AirPods Max. We strive to deliver a premium listening experience with advanced noise cancellation and comfort, and we're glad to know the headphones are meeting your expectations. If you have any suggestions or questions about optimizing your experience, please let us know—your input helps us continue improving our products.
We truly value your preference for Sony products!
Best regards,
Gus
Sony Social Media Team
Awesome headphones!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love using my headphones for listening to music and work calls. Would recommend although I don't notice too much of a difference from my partner's XM5's
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nabdeep,
We are pleased to learn that your WH-1000XM6 headphones have become an essential tool for both your music and your professional calls! We strive to refine every generation of the 1000X series, and while the jump from the previous model is designed to be a subtle evolution in comfort and processing power, we are glad you are finding them to be a top-tier recommendation for daily use.
Thank you for choosing Sony to keep you connected and immersed in your sound.
Regards,
Dominick
- Pros mentioned:Sound quality
Great noise cancelling.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelling to make outside world dispear and enjoy music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Bloodrain,
Thank you for choosing Sony!
We're honored to hear that you're enjoying your WH-1000XM6 headphones! It's fantastic to know that the noise-cancelling feature is helping the outside world disappear so you can fully enjoy your music. Thank you for sharing your positive experience!
Best regards,
-Fred
- Pros mentioned:Sound quality
Great headphones for meetings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. I use them for work and the mic works perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, EduardoR! We're thrilled to hear that your WH-1000XM6 headphones are great for work and that you're happy with the mic's performance. We designed these headphones to be a versatile companion for both music and professional calls, and it's wonderful to know they are meeting your needs. Thank you for choosing Sony! Best regards, Gus, Sony Social Media Team.
- Pros mentioned:Sound quality
Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love them, sound quality is amazing and noice canceling is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Erick298,
Thank you for choosing Sony!
We're beyond pleased to hear you love your WH-1000XM6 headphones! It's wonderful to learn that you're enjoying their amazing sound quality and great noise canceling. Your experience motivates us to continue delivering high-quality products that enhance your listening experience.
Best regards,
-Fred
Good upgrade from xm3
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise canceling, amazing sosund quality. It was a good upgrade from my aging sony xm3. I will say it took a little to get used to the headband over my xm3. Can use LDAC and equalizer at same time.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the amazing review, Nick!
We are thrilled to hear that the WH-1000XM6 has been a worthy upgrade from your XM3s! It’s great to know that you’re enjoying the step up in noise canceling and sound quality.
We also appreciate your feedback regarding the headband design. We know that comfort is subjective, especially when moving from a long-time favorite like the XM3, and we're glad to hear you're settling into the new fit. It’s also fantastic that you’re taking full advantage of the ability to use LDAC and your custom Equalizer settings at the same time for that high-resolution, personalized audio experience!
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great noice cancellation and audio, I would say that fit is tighter than other headphones, as reference I would say that the AirPods Max are more comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daniel,
Thanks for the review! We appreciate the comments towards the design, we can definitely take it in consideration for future references. We are glad you are enjoying the top-technology Noise Cancelling, and it is great to hear that you are taking advantage of the amazing Sound quality.
Thanks for choosing Sony. Have a nice day!
-DIegoV
- Pros mentioned:Sound quality
Sony's best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise cancellation and comfort. Sony's best version yet
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your wonderful feedback on the WH-1000XM6, Yoshi! We're glad to hear you are enjoying the advanced noise cancellation and comfort. At Sony, we strive to deliver an exceptional listening experience, and the WH-1000XM6 incorporates our latest noise canceling technology and ergonomic design for all-day comfort. Your input means a lot to us and inspires our continued innovation. Enjoy your music in comfort and clarity!
Thanks for choosing us!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Sound quality
Best headphones I got
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality, great NC and sounds best headphones I got
I would recommend this to a friend - Pros mentioned:Sound quality
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, love my headphone. Sound quality is best
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sacon!
We are immensely pleased to hear your thoughts on the WH-1000XM6!
The headphones are designed with advanced noise cancellation and a super comfortable fit, so every detail in your music comes through clearly and you can enjoy long listening sessions without any hassle.
Thank you for choosing Sony!
Best regards,
Estefany