Customer Ratings & Reviews

Amazing sound quality and the quick response to adaptive hearing is flawless. So happy about this purchase

Sony headphones are year after year listed as the best or among the best headphones you can buy. The WH-1000XM6 is the latest in the family of excellent sounding and comfortable headphones from Sony. Granted, when the previous generations of 1000XM series was/is so good. What could be done to make the XM6 better? Me & Fit/Comfort: Older manly adult with beard and larger head and I occasionally use readers when the text is tiny. Hours of use and walking around, the XM6 are light and clamp slightly tight, that may loosen a bit over time, but very comfortable for hours of use. My ears do not touch anything inside the cups, but do get warm and east coast summer could be an issue if used outdoors. Indoor comfort temps are not an issue yet. These stay put while moving and doing tasks and do not need constant adjustments to stay put. They are far lighter than any other premium over ear I have used in the past. Clean Uncluttered Style: I have the blue XM6's and they look better to me over the 2 other more common colors. Left cup has an easy to find raised button for noise cancellation level (additional presses give more functions). Even the power button is large and easy to find, quick press gives battery level. Then you have the dead simple finger swipes for volume and track progression (touch is right ear cup only). Taps are to pause or take/reject calls, tap + long press for assistant. There are also head gestures for a few functions, but this my be troublesome for those who move a lot while listening. Then there is the case, NO ZIPPER to break. The magnetic clasp seems like a better way to keep the headphones and a few cables housed. Time will tell, but its very nice and secure right now. Just getting the headphones origami correct to put them back in the case is still a work in progress for me, case is labeled L and R. The headband has to be fully compressed first, then folded. Yup, folding is back! Sound and App: They sound great and better if you have a little patience with the app. Out of the box they are good, but if you dive into the plethora of options and settings in the Sony Sound Connect app. You will be able to use some Ai help to find your best sounding equalizer. Or just tap through a few very decent sound profiles from master audio engineers Sony worked with for the sound closest to your music choices. I went with the Ai and it was very close to what I used the 10 band equalizer for. Just know when these are setup, you will be rewarded with a excellent sound cocoon that can block out most of your environment...If you choose to. ANC: ANC can be on/off or any level of transparent you might want. I was always fine with on or off, but I know many may need to allow some external audio in. ANC at max is very good. The clamp level/force of the headphones lets very little in and at minimal volume levels, the outside stays out. (My beard and if I wear glasses do not give the best ear cup seal.) I only played briefly with the Ambient Sound Control. It works well if you need to still hear what is happening around you. I just prefer to only hear the headphones. I will say that the Auto Adaptive Sound Control maybe did not work well for me. Kept hearing tones as it switched modes while I moved around my house. There might be further adjustments to get that feature to work better. For now, that feature is off. Extras: The app has a lot of additional options that could be very useful to others, but I do not have a use or need for some of them yet. The listening mode feature adds some decent DSP of Background Mode and Cinema. It just felt like the music or audio was too far removed for me. Certain devices might make this feature more useful in the future. Speak to chat is also a nice feature, but not if you tend to sing or hum along as you listen. Better to have a feature and not need it, than not have it at all. Final feature that is limited for me. Spatial Sound and Head Tracking. I would love for this to be everywhere, but it is like VR or 3D. Extremely cool, but very limited use and the XM6 does not up-mix your audio to 360. There are 4 apps to install for use with the feature if you want to try it. I do not have any gripes in the week of use, other than a couple features were not adding to my use or needs. Audio in LDAC is sounding great and without a hiccup so far. Battery life is more than enough, plus they charge quickly if I need a bit more. They are now a bit more of a splurge. Guess nicer things in the world are that way now.

For solely sound quality I’ll give 5 but the reduced rating is for the questionable build partly due to the hinge allowing rotation for folding in case. The Bose UC would probably have been a better choice only for this reason. The other reason would be the depth of the ear cushions. I find my ears touching the inner membrane. I replaced with Wicked Cushions but that didn’t solve the problem fully.

It's not comfortable, the top of my head would eventually hurt after minutes of wearing it (I tried adjusting it several times). Not really amuse w/ the ANC, I could still hear the people talking at the back of my seat while I'm on the plane. Idunno, it's my first ANC headset, I like the noice cancelling of my airpods pro better. I love the design and the casing of it tho. For the price? It's not worth it, I think.

Headphones fit well and the app makes it easy to use.

I don’t think the sound quality it there! My $350 BEATS sounded better! The Auto Noise Cancellation is great though! I played with the app and eq settings and could not get them sounding that great! Especially for $454! Maybe they will sound better with higher quality codecs but I’m happy with my music streaming service so.,,

Amazing sound, especially paired with Sound Connect app.

I have had the last 3 generations of the Sony XM headphones by far the most durable. I really like the flexible head band and the new magnetic case. Very good battery and doesn’t lack in sound quality. Would like then to stay on my head when I’m active though.

Arrived nicely packaged with a cloth covered case that uses a magnetic flip closure for convenience. The headphones fold up for easy transport too. Included is a USB-c charging cable and an audio cable where one end plus directly into the headphone jack and the other to your device if it has an input. I really like that feature because you aren't relying on a BT connection therefore the signal remains strong. I already had downloaded the Sony SOUND CONNECT app as I have a couple other devices using it so getting these added was a breeze. I used my iPhone 16 Pro Max and they connected via BT immediately. They use Adaptive Sound Control to optimize the settings. The headphones also use an Ambient Sound Control which is based on actions. The app detects your actions and automatically switches how to take in the ambient sound. It's automated and does switching from Home or visiting called MY PLACES where the signal is GPS. I tried the various functions in the app and there are so many! For my phone calls I thought the CLEAR sounded best and callers said they heard me better than whenever I used any of my other brands. Various music needed different settings but it all comes down to what sounds best to the listener. In the end I opted for STANDARD as it seems all around perfect for my needs. They fit very comfortably too as the top headband and ear cups are nicely padded. The power button is round where the NC/AMB is an oblong switch so makes it easy to distinguish. They have six beamforming microphones for calls plus wind-noise reduction. They support Bluetooth LE, LDAC, multipoint pairing, speak-to-chat and DSSE Extreme upscaling. I love the classy light gray color too! Not a fingerprint issue at all. The 10 band equalizer is a plus if you wish to experiment with it and utilizes 2 custom settings 1 & 2 that you can adjust where you want. Also included is an EQ gaming mode and a 360 Reality Audio upmix designed for movies. I wore these for several hours at a time after fully charging with no pain or discomfort at all. Still have 87% battery life left. They are supposed to get about 30 hours with the ANC on and you can listen while charging. When I used the audio cable it was great to be able to plug directly into my music mixer instead of using BT as I record music videos and when BT is utilized the sync is never right with my program so these Sony's are the perfect answer. Not only that, when proofing my songs I can hear every little thing that's amiss compared to using my wired earbuds which I honestly thought were just fine until I used the Sony's. Win-win there! All in all I find nothing negative to report about these Sony WH1000XM6 headphones. They are very high quality, comfortable with outstanding sound and the gray color is awesome! Highly recommended!

These headphones are great. Coming from the XM4’s, it does lack a bit of bass that those headphones gave me. But something that was improved was the sound that escapes the headphones, if that makes sense. With my XM4s, at a loud volume, sometimes the music would bleed out the headphones, but with this new generation, it does a better job at keeping the sound within the ear cups.

If you have ever been in the market for some high-end noise cancelling headphones, you have likely seen something about the Sony WH1000XM series of headphones. They have consistently been at the top of the pack when it comes to best-in-class noise cancelling. Having owned nearly every iteration of the WH1000XM series, they have consistently improved with each version. However, one thing that wasn't quite an improvement to me in the last version (the XM5), was the lack of the ability to fold up the headphones for storage. While this may not seem like a big problem, it made the headphones, and the case take up more room when travelling. Thankfully, Sony as moved back to the folding design similar to the XM4. - Setup - As with previous versions, the XM6 are easy to set up. Requiring very little effort to complete. Turning on the headphones and connecting with the app makes everything seamless and very easy. It will walk you through configuring for you specific surroundings and allowing for the tweaks to suit your listening style. It also makes it easy to connect to a secondary device, which is excellent if you work in an office, like I do. I typically connect to my phone and computer. Seamlessly switching between them throughout the day. - Features - Like previous models, these are packed with excellent features that make the Sony an easy choice over other models. First, their noise canceling is second to none. They easily cut out the distracting sounds of the office, heavy rain from outside, or the engine noises from planes. You can comfortably keep them at a lower volume too, since you're not trying to make them louder than your surroundings. Somehow, these seem to do an even better job of noise cancelation than the XM5s as well. On top of the excellent noise canceling, they also sound amazing. The quality as I have been listening to any number of different things has been superb. Music, movies, games. They all sound excellent. Another great feature is how quickly these headphones charge. Even though the battery life is outstanding on these (I'm getting almost exactly 30 hours, just as Sony advertises), if you're in a pinch and need them for a quick listening session, you can get about 3 hours of listening time with less than 5 minutes of charging. So very useful. The audio quality while taking phone calls is excellent too. My friends haven't even noticed that I'm using headphones when talking to them. The headphones are also very comfortable. As you can imagine, working in an office, I wear headphones for most of the day. Either just listening to music, or for editing videos. Not only are they very comfortable to wear for the entire time, they also help keep me focused with the noise cancelation. They are lightweight and don't feel cumbersome to wear at all. They do feel like they are maybe tighter on the sides of my head than previous models, but not uncomfortably so. The touch controls work very well, and the new button designs are much easier to find without even thinking. The power button being a round shape, and the noise canceling being the rectangular button. The gesture to cup the right ear with your hand and hear your surroundings works so very well too. You can easily just cup the ear and hear whatever others are saying around you without needing to remove the headphones. Which is a great to keep you moving through the day and right back into the noise canceling when you're done talking. Pros: Best-in-class noise canceling, outstanding audio quality for media and calls, very comfortable, great battery life and fast charging, excellent controls and features Cons: There isn't much to say negatively about these headphones. They are improved in almost every way from the previous model, and far superior to nearly any other headphones on the market. They may cost a bit more, but as they say, you get what you pay for. If I were to make one nitpick, it would be that the charging cable is almost laughably short. But to be fair, you're not usually needing to use a long cable with them for charging.

THEY ARE WHAT….ILL STILL KEEP TAKE THE BOSE I I . THESE UN GOOD BUT FOR AN AVERAGE JOE ALREADY GOOD.

Amazing product Best Buy has all the best electronics very pleased with my purchase

I’m satisfied in ever aspect great product not complaints

[Employee of bestbuy] Great headphones! Amazing noise canceling! It works even better when you setup all the features and adjust your EQ settings

This head band is so tight giving pain in head and ears. This is happening within 10-15 minutes. This headset can’t be continuously keeping it for long period and it’s painful. All other features attractive but flaw in experience design.

The way Best Buy deals with the products and the delivery is great. I dont have any issue with my shopping, even if im going to buy something i check in best buy.

Amazing quality, one of the best headsets ive ever owned. Similar to Airpods Max, only issue for me is the annoying case it comes with very big and bulky and the voice assistant that comes pre installed.

These new Sony WH-1000XM6s are my fourth pair of the series. I've owned the XM2, XM3, and XM5s previously. Every version has been better than the last in terms of sound quality and noise cancelling, with the XM5s being what I thought would be the unassailable peak. Sony has one upped themselves yet again in the sound/ANC department, which is frankly amazing. The real winning features for me though are what Sony brought to the comfort and portability departments. The problem I had with the XM5s is that despite phenomenal sound, they took a step back in comfort. I'm bald now and don't have a nice cushion of hair on my head, so I'm VERY cognizant of the padding/pressure that a headphone places on your noggin! I don't care how good a pair of headphones sound if they hurt to use. The new XM6s have a wider headband with extra padding and has almost erased any pain from wearing them for hours and hours so far. The other improvement in comfort, the new earpads, also helps with passive/active noise cancelling. One of my favorite things to do sometimes is to just relax in my recliner with my headphones on and the ANC running to provide me a small island of silence and tranquility. The XM6s almost do a good enough job without even being turned on due to these new earpads! With ANC on though, I am completely oblivious to world. Now, I haven't had a chance to travel with them, so I can't say how well they will handle engine/people noise in a vehicle but the XM5s were amazing, and I have no doubt the XM6s will be even better. I actually didn't use my XM5s as much for travelling, not only because of the lack of padding, but also because Sony had gotten rid of the folding feature and only made it so they fold flat in a larger zip case. Now with the return of complete folding and an awesome new MAGNETIC case, these XM6s are going with me everywhere! While I do recognize that the added complexity of the folding feature does add a fail-point back into the mix, the hinge/rotation points feel very robust. The one weird thing I found about the folding feature is that now the earcups face the other direction. Previously if you took the headphones off your head and placed them down straight ahead of you the cups would turn down to have the opening down on the table. Now the earcups turn the other direction and outer control surfaces are the side that is down (you can see this in a photo I posted). I'm not sure if this is to help improve the longevity of the ear pads or for some other reason, but I'm not sure I agree with Sony's choice here. I think I'd rather this be the other way, especially since they have now made the earpads replaceable, so if that WAS the reason, it no longer would seem to be a big one. I've run the XM6s through my EXTENSIVE testing playlist that runs everything from frequency sweeps, to binaural placement, to recordings selected for clarity/depth/purity/transparency and other features. I also have songs selected that I know like the back of my hand and can even pick out the breath being taken by a singer while using detailed cans. The sound produced by the XM6 is outstanding. Sony says they consulted with several audio engineers to improve clarity across the spectrum, and while I'm sure they improved some things, the previous iterations were so good, it's almost impossible for me to pick out any improvement. I would think that this work went into some of the 'wizardry' of the Listening Mode feature, which can place you in a coffee house or a movie theater to change your sound stage. To me this is a bit of a lark, because I can't see anyone actually using this feature, but more to check it out to see what the software can do. The last features I'm going to talk about are the battery life and microphone quality. The battery life for the XM6s is claimed to be 30 hours, and I have ZERO reason to doubt this number and would bet that it is actually much longer. My testing playlist is 4 hours and 7 minutes long, and I have listened to several full albums as well and I'm still sitting at 73 percent. Finally, the microphones on the XM6 (both for voice pick up as well as noise cancellation) are equally as good if not better than their predecessor. I've made several calls and the people on the other end said it sounded perfectly clear. The biggest problem I had with the first call is that the noise cancelling was so good that I HAD to switch to transparency mode so I could hear myself well enough! On previous versions there was enough coming through my own head and leaking in that it wasn't really needed, but here it is. I'm over the moon with the Sony WH-1000XM6 headphones and I expect to spend many hours lost in their beautiful sound or in my quiet refuge. They may be pricy, but they are worth every penny to me.

Best and worth buying. Going to buy another one again for my work.