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Customer Ratings & Reviews

Your price for this item is $458.00

Customer reviews

Rating 4.7 out of 5 stars with 847 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 847 reviews
  • Rated 5 out of 5 stars

    Solid Upgrade from XM5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I 100% recommend this even if you have the XM5. Huge upgrade on the noise cancellation on the plane. Clamping force is a bit stronger with this one which is really nice, doesn't slip off when I am working out. First day or so my ear was a bit uncomfortable which had me worried but once it "broke in" its been smooth sailing and very comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Salman,

      That's absolutely fantastic to hear! We're thrilled you're loving your new WH-1000XM6. It's great to know you're experiencing that huge upgrade in noise cancellation, especially on the plane – that's precisely what we aim for with our industry-leading technology. And we're glad the slightly stronger clamping force is benefiting your workouts by keeping them secure. It's also good to hear that initial discomfort resolved itself, leading to smooth sailing and very comfortable wear.

      Thanks for choosing Sony, have a fantastic day!
      DiegoV Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Best value, Top tier quality, Unique features

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is top notch. Noise cancelling and ambient sound (transparency mode) has improved significantly from the previous model. They're very comfortable, travel case is unique with the magnetic locking mechanism, and the customizable EQ is awesome! Lastly, they work great as a Playstation headset but an external mic would be required.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris, we're excited to hear you're enjoying the new Sony - WH1000XM6. From the top-tier sound quality and upgraded noise-canceling to the enhanced ambient sound mode, it's great to know the improvements from the previous model are making a real difference. We're also happy you're enjoying the comfort, the unique travel case design, and the customizable EQ which is perfect for tailoring your audio the way you like it. And it's awesome to hear they work great as PlayStation headsets! Thank you so much for choosing Sony. Regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    I can highly recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This holiday season I bought the Bose QC Ultra gen 2, Bowers and Wilkins Px7 s3, and the XM6. I returned the Bose and B&Ws, and I'm keeping the Sony's. The Sony's just do everything right in my opinion. The Bose sounded the worst by far even after being EQ'd, and I would say the PX7 S3 sound the best out of the box, however the Sony's can be EQ'd and sound great. Sony's ANC is significantly better than the other two with B&W being the worst. The call quality is decent on all three, but I think the Bose were the best in that category. In terms of comfort, I found the Bose are too loose and would slide on my head, which triggers the in ear detection to pause what you're listening to constantly. The PX7 s3 clamping force is too much and are heavier, so comfort is their biggest drawback. Sony's strikes the right balance between weight and clamping force, and they don't slide on my head. The Sony's and Bose are both comfortable with glasses. Sony's build quality is probably the most questionable of three and time will tell if they fixed the hinge issue like the XM5 had. Overall, the Sony's are definitely the most well rounded of these three that came out this year, especially for noise canceling and sound quality. I might have kept the B&Ws, if they weren't so tight on the head. I was just downright disappointed by the Bose.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nick,

      It brings us great satisfaction to hear that after testing the top options available this holiday season, the WH-1000XM6 came out on top for you! We are glad that the balance of superior noise canceling, customizable sound through EQ, and a comfortable fit for glasses-wearers makes them the right choice for your daily use. Your detailed feedback regarding the weight and clamping force is incredibly valuable, and we are confident you will enjoy the refinements we've made to this latest generation.

      Thank you for making Sony part of your daily listening.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Amazing Headphones For Flights

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony over ear headphones are the best ones I have ever purchased. For people traveling for work this one are a must!!!! The noise canceling is amazing !!!!! However the comfort of them makes them special.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JCBC,

      That's incredible to hear! We are so pleased the WH-1000XM6 headphones are the best you have ever owned. We engineered them specifically for travelers and professionals, and we're especially proud that you find both the amazing noise canceling and the superior comfort special.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Good new headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost my xm4 and needed a replacement. Overall, a nice upgrade (But if I didnt lose my old headphones, probably would not upgrade). The quality of the sound and ANC is amazing -as expected from Sony. The gestures and controls are similar to other sony devices and intuitive. Pairing to the phone and devices are easy with the App. The case is now clam shell with a clip vs. with a zipper. Overall, good new headphones if you need a new one but not too much changes from the xm4

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for this excellent and detailed review, DarrenC!

      We are pleased to hear you consider the WH-1000XM6 a nice upgrade after needing a replacement for your previous pair! It's fantastic to know that the quality of the sound and ANC is amazing and performing exactly as expected from our flagship headphones.

      We also appreciate you highlighting the improvements, particularly how you find the gestures and controls intuitive and the pairing easy using the app. Your feedback regarding the new clamshell case with a clip is very valuable, as we aim to make portability and storage more convenient.

      Your overall assessment—that this is a great purchase if you need a new pair, with subtle but significant changes from the XM4—is highly valuable to other customers looking to make that decision.

      Thank you again for your continued loyalty and for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Yes Yes & Yes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok I’m 53, have an iphone and have been a bose fan for YEARS!!! To keep it in perspective, I still have my Bose Ultra earbuds and will never leave. Ive tried every earbud on the market and none come close to the bose for sound, NC, and comfort. The talking is less to be desired but the gen 2 are to be relased later this week and they claim to have fixed the issue. Now onto the Sony XM6. These are by far the best over ear headphones on the market. You’ve probably researched all the reviews on youtube and they are correct. The only thing I would add is to find YOUR best suited EQ settings. This is extremely important. I followed this one guy on IG and he shared his setting and I ‘liked’ the XM6 before the adjustment, now afterwards I will confirm these are a perfect 10. A must have. So yes buy them, yes fix your EQ settings and finally yes you will say I do NOT have buyers remorse. This is just one man’s, in search of the perfect headphones opinion. Thank you for reading.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AverageUser,

      Thanks for posting this fantastic review!

      We're absolutely thrilled to hear such a passionate endorsement of the WH-1000XM6 headphones! It's fantastic that even as a long-time audio enthusiast and a fan of different brands, you've found the XM6s to be a 'perfect 10' and the best over-ear headphones on the market. We particularly appreciate you highlighting the importance of personalizing the EQ settings – that's a key step to truly unlocking their potential.

      Thank you for sharing your journey and for the strong recommendation!

      We appreciate your choice of Sony!

      Sincerely,
      Jenn. Sony_US

  • Rated 5 out of 5 stars

    Great for autism

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for audio overwhelmed state, soft pads great for autism, good mic It does disconnect at times when in a video conference, but since the biggest thing for me is that it helps me to get a audio down time and just time to reset or silence to focus... i loove it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your heartfelt review, MariaC.

      We are so pleased to hear that your WH-1000XM6 headphones are making such a positive difference for you, especially in helping with audio sensitivity and providing a peaceful space to focus. We designed these headphones to deliver a superior noise-canceling experience and to be incredibly comfortable, so it brings us great satisfaction to know they are a valuable tool for your well-being.

      We also understand your concern about the occasional disconnections during video conferences. This is not the reliable experience we aim to deliver. If you haven't already, we recommend ensuring the headset's firmware is up to date and that there are no other devices causing Bluetooth interference. For more specific troubleshooting, you can always contact our product support team, and they would be happy to help.

      Thank you again for sharing your experience. We are truly honored to have you as a Sony customer.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Best travel headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best travel headphones out there. Great noose cancellation, customizable profiles, easily switch between your phone or tablets via multiple bluetooth connections. Sits very comfortably on your head as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PeterT,

      Thank you for the fantastic 5-star review! We're pleased to learn that the WH-1000XM6 headphones have proven to be an excellent choice for your travels. We're so glad you're enjoying the advanced noise cancellation and the convenience of being able to seamlessly switch between your devices. It's also great to know that the comfortable design is making a difference during extended use. We designed these headphones to provide a premium and effortless listening experience, and your feedback confirms we've succeeded.

      Thank you for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Just what I was looking for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically use this style of headphones for guided meditation. There are vey distinct sounds and tones that are required in order for the session to become truly effective. Previously I had bought the Bose Ultra but they were not meeting my expectations. I was on the fence of buying these for a while because it’s an expensive device. After a few months of contemplating, I caved in and I’m so glad that I did! The sound quality out of the box was just like the Bose Ultras however the sound truly gets unlocked when you download the app. I am no sound expert but I know what I like. The app is able to run a fit test and sound test to fit YOUR needs. Then it gives you an EQ setting based on your preferences. (You can also adjust the results to really narrow down your needs)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielS,

      We're so glad to hear that. Thank you for sharing your thoughtful 5-star review and letting us know how much your Sony headphones have enhanced your guided meditation sessions. It’s wonderful to hear that distinct tones and rich sound play such an important role for you, and that the sound personalization offered through the app—especially the fit test and EQ settings—helped unlock a listening experience tailored just for you.

      Thank you for choosing Sony—wishing you a truly peaceful day!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    Owned XM2, XM4, XM5 before buying these.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literal 5 star review. No hyperbole. I owned the XM2’s then didn’t need a new pair until they died. Those sounded incredible and my experience with them was great. Sticking with the Sony line was worth the cost of admission, so I bought the XM5’s which had just come out. After using them for a few days I returned them. They sounded incredible and much improved over my previous pair, but I hated that they didn’t fold down, plus it seemed the quality of the build was cheaper. I wanted to wait for the release of the XM6’s to see if they improved those concerns in any way, but in the meantime purchased the XM4’s to hold me over. Fast forward about 3 years to now and the XM6’s drop. Purchased them week one and as someone whose owned the XM2, XM4 and XM5 I can confidentally say that these are king of the hill to date. It seems to me if you had anything prior to the XM5, these have noticeable sound improvements and noise cancelling. If you have the XM5 previously, any improvement is not overly obvious to maybe a non-audiophile/obsessive. Maybe the hear through is better a pinch, but the noise cancelling, tuning, and overall sound is not vastly different. However, the build quality seems better and the folding is back. Recommend, that’s for sure, even with the $50 price increase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Midas! Thank you so much for taking the time to share your feedback! We are truly honored to hear about your experience with our headphones over the years. It's fantastic to know that you have chosen to stick with the Sony line and we appreciate your loyalty.
      We’re delighted that you found the sound quality and noise cancelling of the XM6s to be impressive, especially after owning previous models. Your insights on the build quality and the return of the folding feature are invaluable and we’re pleased that these enhancements have positively impacted your experience.

      Thank you for choosing Sony and thank you once again for your recommendation. We hope you continue to enjoy the exceptional sound and features of the XM6s!
      Best regards,
      Estefany Sony_US

  • Rated 4 out of 5 stars

    Amazing Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and noise canceling, super confortable, light weight... material looks fragile but other than that the perfect headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jayduranoficial,

      Thank you for choosing Sony!

      We're delighted to hear that you are enjoying the amazing sound quality, industry-leading noise cancelation, comfort, and lightweight design. Your feedback on these features means a lot to us.

      We also value your input concerning the materials used in the WH1000XM6 unit. While our headphones are crafted to be lightweight and comfortable for prolonged use, we have also engineered them for durability. Our goal is to harmonize premium audio performance, comfort, and a robust build in all of our products.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony M6

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the BEST headphones on the market today. The noise cancelation is superior to all other headphones and an upgrade to the previous ones as well. I got the black finish. love the snug fit and more of an option for different size heads as well. Just over all best buy I've had thus far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Lito,

      Thank you for choosing Sony!

      We're beyond pleased to hear the WH-1000XM6 headphones have exceeded your expectations. Knowing the noise cancellation, comfort, and stylish black finish made this your best buy so far truly encourages our team. Thanks for your wonderful feedback—enjoy your new headphones!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Best Noise Canceling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using these headphones for a while now, and I’m really impressed. The noise canceling is just excellent, it blocks out background sounds almost completely. I also really like how the battery life last soo long I barely charge it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JUSTIN,

      It's fantastic to hear that you're so impressed with your new WH-1000XM6 headphones. We're thrilled that you're enjoying the excellent noise canceling and long-lasting battery life, which are key features we worked hard to improve.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 4 out of 5 stars

    Is good but need better design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a excelent sound, noise cancelation i didn't listed the person in my side, the control for volume and changed sound is great. The confort is no good, the ear touch the cloth that come inside, need to be deeper, the ear cups are small and don't cover of the ear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deeel,

      We are thrilled to hear you find the sound quality excellent and the Noise Cancellation effective enough that you "didn't listed the person in my side," which is the core performance we strive for, and we are glad the touch controls are working great for you. However, we sincerely apologize that the shallow ear cups are causing discomfort by allowing your ear to touch the internal cloth. We recommend that users experiencing this comfort issue consider looking for thicker, custom-depth replacement ear pads from specialized third-party accessory makers, which often resolves the depth problem while maintaining the impressive ANC performance you enjoy.

      Thanks for choosing Sony.
      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Best Headphones in the market right now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing transparency mode and noise cancelling. I've been using the Airpods Max for years because of the said features and I'm glad to made the switch with the XM6. Much, much better and more comfortable than the Airpods Max. And the carrying case is a huge plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely Good - Coming from Xm5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony knocked it out of the park with the XM6, issues i had with the Xm5 aren't present, the Folding for Travel is cool but i don't use it. Battery Life is Excellent, Sound is even better and Sony's new Cinema Feature in the app for listening is amazing for Movies!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Manuel,

      Thank you for choosing Sony!

      We're delighted to hear that you had such a positive experience with the WH1000XM6 headphones! It’s wonderful to know that the issues you faced with the WH1000XM5 have been resolved. We're glad you appreciate the folding feature for travel, even if you don't use it often. It's fantastic to hear that you find the battery life excellent and that the sound quality has exceeded your expectations. We're also thrilled that you're enjoying the new Cinema Feature in the app for movie listening. Thank you for sharing your thoughts!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony got it right

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit is comfortable, the sound is awesome - the bass, the anti-noise cancellation is excellent. I wear this to the gym always.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gravikaz,

      We are immensely pleased to hear that your Sony WH-1000XM6 headphones are such a perfect fit for your lifestyle, especially at the gym! It's fantastic to know you find the fit comfortable, the sound awesome, and the noise cancellation excellent.

      Enjoy every moment of your new audio experience and thanks for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Rated 4 out of 5 stars

    Nice headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely comfortable with glasses and extra earring piercings. Noise is canceled pretty well. My only issue is every time I cough, sneeze or any other sudden sound around me the ambient sound shifts automatically turning noise canceling feature off. I have manually turn noise canceling back on. It would be nice to be set the ambient sound control to stay on noise canceling no matter what sound is happening around me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for your detailed feedback, TammyM! We’re thrilled that you find the WH-1000XM6 headphones comfortable, especially with glasses and piercings, and that the noise canceling performance meets your expectations.

      Regarding your experience with noise canceling automatically switching off when you cough, sneeze, or there’s a sudden loud noise: this is an intended function of the adaptive sound controls, which are designed to optimize your listening experience and situational awareness by temporarily adjusting settings in response to certain environmental triggers.

      We recognize that this auto-switching can sometimes be disruptive for users who prefer uninterrupted noise canceling. While it’s not currently possible to fully disable these auto-adjustments and keep NC mode continuously on, we encourage you to update both your headphones and the Sony | Sound Connect app to the latest version, as newer firmware may offer improved control or adjustments over these features. You can also review the adaptive sound and noise canceling options in the app settings—disabling features like Adaptive Sound Control or Speak-to-Chat may help minimize these unwanted changes.

      We appreciate your suggestion for a persistent noise canceling mode—feedback like yours is valuable in guiding future updates and feature improvements. We will be sure to share your experience with our development team.
      Thank you for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Outstanding Noise Canceling with a Few Minor Trade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony WH1000XM6 has excellent noise canceling, clear sound, and long battery life. A little tight at first, but overall perfect for travel and daily use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DennisN,

      We're delighted to hear that your Sony headphones are proving to be the perfect companion for travel and daily use! Thank you for the fantastic 5-star rating and for sharing how much you appreciate the excellent noise canceling, clear sound, and long battery life. It’s great to know that even with a slightly snug fit at first, your headphones continue to deliver an exceptional experience.

      Thank you for choosing Sony—wishing you a brilliant day!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    Excellent performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent audio quality and battery life. noise cancellation performance is a major improvement from last gen

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, AviB!

      We are absolutely delighted to hear that you are enjoying the excellent audio quality and battery life of the WH-1000XM6 headphones!

      It's especially rewarding to hear your feedback on the noise cancellation performance. Knowing that you see it as a major improvement from the last generation is a great validation of our continuous effort to refine and enhance our industry-leading ANC technology.

      Thanks again for choosing the XM6s and for sharing your experience!

      Best regards, Gus, Sony Social Media Team sony-global