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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 847 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 847 reviews
  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise canceling headphones I’ve had. Battery lasts along time. Would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ChadB,

      Thank you for your fantastic review! We're so pleased to hear that you consider the WH-1000XM6 to be the best noise cancelling headphones you've had and that the battery life is lasting a long time for you.

      We are particularly proud of the HD Noise Canceling Processor QN3, which is at the heart of the industry-leading noise cancellation you're experiencing. This processor is more powerful than previous generations and works with an advanced microphone system to block out distractions in real-time, allowing for a truly immersive listening experience.

      Thanks for choosing Sony, and have a marvelous day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear great sound! Easy to connect pairs well with iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortability for the win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is it comfortable but thr sounf quality feels unreal especially with the customization you can do on the app

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for your fantastic review, KaseyF! We're thrilled to hear that you're enjoying the unbeatable comfort and the immersive sound quality of your WH-1000XM6 headphones. It's great to know the app's customization features are helping you tailor the experience to your personal preferences. Your feedback is exactly what we strive for—delivering high-quality audio with a personalized touch so you can get the most out of every listening session. If you have any tips, favorite settings, or questions about additional features, feel free to share!

      Thanks again for choosing Sony and for being a valued customer!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great upgrade from the xm5!

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Sony really hit all the key features that the old gen didnt have. It feel’s lighter, and had amazing sound!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your experience with the WH-1000XM6, AKnownBlogger! We are honored to hear that you're enjoying the lighter design and the amazing sound quality. Our team worked hard to enhance the key features based on feedback from previous generations, and it's great to know these improvements made a difference for you. We truly appreciate your support and for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Sony xm6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really impressive technology with the noise cancellation. These are the most comfortable headphones ive ever use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi F1ume, thank you for sharing your positive experience with your Sony WH-1000XM6 headphones! We're beyond pleased to hear that the noise cancellation technology has made such a strong impression and that you consider them the most comfortable headphones you've ever worn. Your satisfaction is our priority, and reviews like yours are incredibly valuable. Thank you for choosing Sony! Best regards, -Dominick Sony_US

  • Rated 4 out of 5 stars

    Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than XM4 and XM5. However, it still feels cheap-ish and the color isn't what I expected. ANC is very decent, audio is great but not the best, though that's personal preference. Great battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RichardS, thank you for sharing your feedback on the WH1000XM6 headphones! We're pleased to learn that you noticed a significant upgrade from the previous XM4 and XM5 models –better sound quality, enhanced noise cancellation technology, and extended battery life. We also appreciate your candid thoughts on the overall design; we understand that the materials and colors may not have met your expectations. Rest assured, we will relay your feedback to the team for their consideration. Thanks for choosing Sony this time! Sincerely, -Jenn. Sony_US

  • Rated 5 out of 5 stars

    Bose quiet comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones are awesome. I run equipment all day and my music is important to me. The sound canceling is amazing as my equipment runs wide open I can hear my music clearly with Bose sound canceling option. I highly recommend these head phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony Stands Tall!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall Sony XM6 stands equally besides Bose Ultra Headphones. Features of Sony indubitably beats the Bose apps, due to its robust equalizer, immersive sound, and a bit better noise cancelling technically. I would recommend Sony, if you like touch control features (though a bit finicky) at time than button controls in Bose.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RockBB,

      Thank you very much for taking the time to share your feedback on the WH-1000XM6 headphones!

      We are very glad to hear that you appreciate the robust equalizer settings and the immersive sound quality, along with the great performance of our noise canceling features. Our goal is always to deliver an outstanding listening experience.

      We also appreciate your note regarding the touch controls—that's valuable feedback that helps us improve feature versions of the product. Thank you for choosing Sony and enjoy your immersive audio!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the weight, the sound, and size. Music has a good bass and treble. Noise cancellation has been really good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A downgrade from the WH1000XM5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As purely a listening device, these sound great, no complaints here. However, the microphone quality has taken a huge nose-dive. Multiple people have reported that I sound like I'm deep underwater now. I'm not sure what's going on with them but never had any issue like this with the previous model. I never had to configure the previous one and I couldn't find any settings to improve the quality. Not everyone is going to use them for that so it might not be a deal-breaker for most and maybe it's something that can be addressed in later firmware, but right now if your intention is using these as a headset, look elsewhere. Another minor annoyance- one thing a lot of reviewers I've seen praise is how these fold unlike the WH1000XM5s- unfortunately I don't think this really adds anything to them and actually makes it a bit harder to put on!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall experience was great and a huge upgrade from the xm4s, better noise cancellation and touch controls however if your not looking to spend the price the xm4s have a greater value for the price. Worth it, but not to the point where its the only option !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Emmanuel,

      We're so glad to hear that. Thank you for sharing your experience and for rating your Sony headphones 5 stars! It's fantastic to know the upgrade from the XM4s was meaningful for you, with even better noise cancellation and more intuitive touch controls. It's great that your Sony headphones impressed while offering that next-level listening experience!

      Thank you for choosing Sony—wishing you a fantastic day!
      DiegoV. Sony_US

  • Rated 4 out of 5 stars

    XM4 vs XM6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off by saying… these headphones are really nice and techy. They have a lot of update features in comparison to the XM4’s and a tighter fit on the head. They also have a smoother transition in between devices and no speaker pops or cracks. However, they were too tight for my head and I did not enjoy the AI feature of the headphones. The voice became quite annoying and the headphones were so tight that they caused a headache. I also noticed that they may have been quieter, in comparison to the XM4’s. If you want some headphones more on budget, go for the XM4’s, as they are really high-quality as well. If you can afford the XM6’s, stick with them. Skip straight over the XM5’s, as they have a lot of faulty designs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MakaylaR,

      Thank you for choosing Sony.

      It's a true pleasure to hear your detailed insights on the WH1000XM6 headphones and how they compare to the WH1000XM4. We sincerely apologize that the fit and AI feature caused some discomfort during use. Your observations regarding sound quality and seamless device transitions are invaluable, and we greatly appreciate your thoughtful feedback. Input like yours is essential as we continuously work to refine the comfort and performance of our products. Thank you for sharing your experience and recommendations; they play a crucial role in helping us enhance our offerings.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are defenetly worth it, these headphones are defently the best investment when it comes to purchase a high quality headphones, the noise cancelletion is one of the best, if not the best in the market and the sound is the best one I've ever experienced with headphones, they are a true go to

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AntonioH,

      We are absolutely delighted to read your fantastic review of the Sony WH-1000XM6 headphones! Thank you for giving us a five-star rating and calling them a "true go-to" and your best investment in high-quality headphones. We are especially pleased that you recognize the power of the industry-leading noise cancellation and that the sound quality is the best you have ever experienced. Your feedback confirms that we are delivering on our promise of providing premium audio performance and a truly immersive listening experience.

      Thank you for choosing Sony! We hope you enjoy many hours of outstanding sound and tranquility!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Best headphones ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing! Battery life is also amazing, absolutely love them and use the Constantly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your experience and for your wonderful feedback, KariH! We’re thrilled to hear that you love using your WH-1000XM6 headphones constantly, and that both the sound quality and battery life have impressed you.

      Delivering exceptional audio and long-lasting performance is a top priority for us, so it’s fantastic to know your headphones are exceeding your expectations and enhancing your listening experience. Should you ever want to explore even more features or personalize your sound further, the Sony Headphones Connect app offers simple setup and additional controls, as many users have found helpful with other models in the WH-1000X series.

      Thanks again for being part of the Sony community and for making the WH-1000XM6 a part of your daily routine!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Absolute Dual Noise Cancellation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a remote therapist working from home, this has been the ultimate tool for me to focus on their stories and maintain a noise free environment so that they know I am listening and fully present throughout our session. Its quality of dual noise cancellation keeps my dog’s loud barking nonexistent to my clients. It’s been a game changer for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, DamarisR!

      We are so pleased to hear that your WH-1000XM6 headphones have been such a game-changer for your work as a remote therapist. It is incredibly rewarding to know that the dual noise cancellation is helping you create a focused and noise-free environment for your sessions, ensuring that you can be fully present with your clients. We designed these headphones to provide exceptional silence and clarity, and it brings us great satisfaction to know they are helping you in such a meaningful way.

      Thank you again for choosing Sony and for sharing your experience.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    satisfied

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    punchy bass, great overall sound, great noise cancelling and battery life.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    We love these headphones

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, great value, comfortable fit and nifty features. Definitely worth the money!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarisaB, thank you so much for the amazing feedback! We're immensely pleased to hear you're loving the Sony - WH1000XM6. From the sound quality to the comfort and smart features, it's great to know they're hitting the mark. We truly appreciate you choosing Sony and hope they continue to impress every time you press play! Regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony M6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good noise cancelling. Comfortable fitting and good sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pete!
      Thanks for your 5-star review! We're so glad that the WH-1000XM6 are a perfect fit for you. It's great to hear that you're enjoying the noise cancelling and sound quality.

      The WH-1000XM6 headphones deliver studio-quality sound and our most advanced noise cancellation.

      We appreciate you choosing Sony!
      All the best,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Epic.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones i have ever had. sound is amazing, noise canceling is great. the sony app os intuitive, easy to use, and great for cutomizing the headphone opperation. i will say, hand oils and hair oils show up pretty obviously on the darker colors. so maybe go with the lighter one if that matters to you. I still prefer the look of the blue though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KeeganP,

      Thanks so much for that wonderful 5-star review! We're thrilled to hear that you consider these the best Sony headphones you've ever had. The amazing sound and great noise canceling you're experiencing are the result of the new HD Noise Canceling Processor QN3 and the 12 microphones that work together to deliver a truly immersive audio experience. We're also glad you find the Sony Sound Connect app so intuitive and helpful for customization.

      Thanks for choosing Sony, and have a beautiful day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Great hesdphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable headphones with incredible noice canceling and clesr beautiful sound. 10/10 would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanH,

      We're absolutely thrilled to see your 10/10 recommendation! It's wonderful to know you're enjoying the comfort, incredible noise canceling, and clear, beautiful sound of your headphones. Thanks for sharing your experience!

      Thanks for choosing Sony, have an amazing day!
      DiegoV Sony_US