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Customer Ratings & Reviews

Your price for this item is $458.00

Customer reviews

Rating 4.7 out of 5 stars with 847 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 847 reviews
  • Rated 5 out of 5 stars

    Best headphones I have tried so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sounds amazing, look nice, and have a great eq to work with to edit your sound!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GabeW,

      Thank you for choosing Sony!

      We truly appreciate your feedback on the WH1000XM6 headphones! It's wonderful to hear that you find their sound quality exceptional and their design attractive. We're also thrilled that the equalizer features are elevating your sound editing experience. Thank you for sharing your insights, and we hope you continue to enjoy your headphones!

      Best regards,
      -Fred Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    I'm impressed

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright the noise canceling capabilities are unbelievable, the ambient mode sounds nearly completely natural, i heard a leaky faucet while in ambient with music playing, the don't sound so airy, the bass is solid and the new background music mode seems useful. The ai powered theater mode (spacial audio) seems hit & miss but isn't terrible.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Headphones

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones! More comfortable than the XM5's. Nice that they fold again too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice the sound quality was really good and they are really comfy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SaulF,

      That's wonderful feedback! It sounds like you're really enjoying your Sony WH1000XM6 headphones. We're thrilled to hear that the sound quality is really good and that they're really comfy for you. Comfort and great sound are key, and it's fantastic to know they're hitting the mark!

      Thanks for choosing Sony, have a nice day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise reduction is second to none, I love the quality of sound it produces.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TerenceT,

      We couldn't be happier to hear that the noise reduction on your new headphones is proving to be second to none for you! It is fantastic to know that you are loving the high-quality sound they produce. This model utilizes our most advanced noise-canceling technology and a refined driver unit to ensure that your music remains crystal clear and entirely uninterrupted, no matter your environment.

      We really appreciate you being part of the Sony family.

      Regards,
      Dominick Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Totally worth it!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my first high end over the ear headphones and i am so pleased with them! I need to figure out the touch control shortkeys became if my shoulder hits the ourside cup it stops, fwds, or rewinds what im listening to. So thats kind of annoying. But i never read the instructions until I dont figuring things out 'naturally'. Noise cancellation is top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones in a long time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality, and the comfort. Definitely recommend for audiophiles

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great, light-weight headphones

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and amazing sound quality. I love the improvements to the ambient sound control and the different listening modes

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Amazing Features! Poor Comfort...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for airplane rides. The noise cancellation and sound quality is amazing. I love how they seemlessly connect to 2 devices at the same time. It automatically switches to the device is playing audio. The problem I have with this product is comfort. The headband applies too much pressure on top of my head and around my ears. It gave me a headache about 30 minutes into a flight. I do have the old XM2 headphones and the XM2 is more comfortable than these XM6. I will be returning these.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback, EdwardLee.

      We are glad to hear you enjoyed the noise cancellation and seamless switching, but we are truly sorry to hear the WH-1000XM6 caused you discomfort. We aim for a perfect balance of performance and comfort, and we regret that the fit didn't work out for you as well as your previous XM2s did.

      Your feedback regarding the headband pressure is very valuable to our design team. We appreciate your long-term loyalty to Sony and hope we can find a better fit for you in the future.

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony 1000xm6 are the best noise canceling headphones best comfort

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Baldo,

      Thank you for choosing Sony!

      We're thrilled to hear that you're enjoying the WH-1000XM6 headphones! Their exceptional noise-canceling technology and comfort truly set them apart. It's rewarding to know that our product has contributed to your enjoyment and fulfills your requirements so perfectly.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, love noise isolation, super light, the battery is so good, dnt have to worry at all

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello user909961,

      Thank you for choosing Sony!

      We're very glad to hear that you're enjoying the WH1000XM6. It's fantastic to know that you appreciate the noise isolation, lightweight design, and impressive battery life. Your experience motivates us to continue delivering high-quality products.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite headphones they're comfy and they don't hurt my ears after a long time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MariaG,

      Thank you for choosing Sony!

      We’re elated to hear that the WH-1000XM6 headphones have become your favorite, especially because of their comfort during long use. It means a lot to us that they provide a pleasant and pain-free listening experience, allowing you to enjoy your music with ease.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the Apple headphones excellent sound and very comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling is awesome and I love how light they are

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear sound and easy use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and sound control.. Nice case. Great quality!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your positive experience with the WH-1000XM6, ANTHONYW! We're thrilled to hear you’re enjoying the great battery life, excellent sound control, the nice case, and the overall quality.

      Our team is dedicated to delivering headphones that combine outstanding sound performance, long-lasting battery life, and thoughtful design for daily convenience. Your feedback means a lot and helps us to keep innovating for our customers.

      Thank you for choosing Sony, and we hope you continue to enjoy your listening experience!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Great headphnes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, and nose cancellation, battey is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your positive experience with the WH-1000XM6, Lalo. We are delighted to hear that you are enjoying the great sound quality, effective noise cancellation, and impressive battery life.

      We designed the WH-1000XM6 to deliver a superior audio experience, combining our latest HD Noise Canceling Processor QN3 with a new next-gen chip and 12 microphones for industry-leading noise cancellation. We also focused on ensuring a long-lasting battery life of up to 30 hours, so you can enjoy your music without interruption on long trips or throughout your day.

      Your feedback is truly appreciated and confirms that our dedication to high-quality audio and advanced features is making a difference.

      Thanks for choosing Sony and for being a valued customer.

      Best regards,
      Gus Sony_US

  • Rated 4 out of 5 stars

    Very good ANC Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good audio airpods max sound a little bit better though, anc is great and passthrough is natural and customizable. Design is also nice but does not feel too solid.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Allen, thank you so much for your detailed review and for rating the Sony - WH1000XM6! We're very glad to hear you're enjoying the powerful noise cancellation and customizable ambient sound thanks to the new HD Noise Canceling Processor QN3. We appreciate your feedback on the build feel and the audio, your insights are valuable as we continue to improve our products. Thank you for choosing Sony! Best regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Highly recommend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I delayed buying a pair of over the ear headphones. I researched, I hemmed and hawed. I went in and tested. But, am I glad I got these. They sound great, the app makes customization relatively easy. Do yourselves the favor for a great audio experience and pick these up if you are in the market.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, GabrielR! We're so happy to hear that your research and testing led you to the WH-1000XM6 headphones and that you're so glad you chose them. It's wonderful to know you find the sound great and that the app makes customization so easy. We designed these headphones to deliver an incredible audio experience, and we're thrilled that you are enjoying them so much. We sincerely appreciate your recommendation to others! Thank you for choosing Sony.

      Best regards,
      Gus, Sony Social Media Team. Sony_US

  • Rated 5 out of 5 stars

    Excellent XM6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancelling Great sound quality Comfortable wear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Ipsi, thank you for this excellent review! We are honored to learn you appreciate the top-tier noise cancellation technology of the WH1000XM6 –it's outstanding sound quality and comfortable design as well! Thanks for choosing Sony! Sincerely, -Jenn. Sony_US

  • Rated 3 out of 5 stars

    great battery + sound, some manufacture defects

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones and the battery life is amazing. Used it for 5 days without needing to charge. The noise cancel seems to be the same as the xm5 didn't notice much of a difference. The headphones can rotate so the cuffs are pointing in which is better than the xm5 because there were times when it would accidentally start tapping and playing a song or whatever. I like how they still give the option to use a jack if wired is your thing or you can't charge it but want to still use them. The issue's I've had seem to be more from the manufacturing. I had to return it after a week because the headphones had a consistent crackling sound and when I checked online I saw this was a common issue. The second pair i got I hear white noise occasionally which I was told are the microphones adjusting for noise cancelling. My second set also had issues with the different NC levels with the left side letting in more noise than the right. I've heard it's due to possible dust and debris which Is weird because I've only had this second pair for a week and kept it in the case. Might have to return this one too as I can't seem to fix the NC leaking on the left ear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MustaphaC,
      Thanks so much for reaching out and sharing your experience with the WH-1000XM6 headphones.
      We appreciate you sharing your thoughts on the new features. It's great to hear you're enjoying the improved swivel design and the flexible connectivity options. We're also glad the battery life is living up to your expectations!

      However, we're really sorry to hear you've had so many issues. That's definitely not the experience we want for our customers.
      For the white noise and noise-canceling issues, here are a few things we can try.

      1. Restart your headphones.
      2. Reset the headphones to factory settings. You can find the steps here: https://helpguide.sony.net/mdr/2984/v1/en/contents/TP1001863305.html
      3. Update the firmware: Make sure your headphones are running the latest firmware version through the Sony | Sound Connect app.

      If none of those steps work and you're still having trouble, we strongly recommend you to contact our support team for assistance at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Thanks for considering Sony products and for your thoughtful input.
      Sincerely,
      Estefany Sony_US