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Customer Ratings & Reviews

Your price for this item is $458.00

Customer reviews

Rating 4.7 out of 5 stars with 849 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 849 reviews
  • Rated 3 out of 5 stars

    The word for me is disappointed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited when I saw that the M6 available. From reading and watching reviews everybody was saying oh yeah it's wonderful. 1. Well, the earcup did not fit my ears couldn't get it comfortable fit nor could I get the upper part quit to fit. Oh, it would go on my head and my ears, but I had to keep wiggling them, couldn't get comfortable. Oh and they also became warm/Hot. 2. The app was not intuitive. I never could get them adjusted for sound the way I like to hear it. Very disappointed. 3. I returned them!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TerryM,
      Thanks for reaching out and sharing your honest feedback with us. We're truly sorry to hear that the WH-1000XM6 headphones weren't the right fit for you. It sounds like you had a really frustrating experience with the comfort and the app and we sincerely apologize for that.

      It's clear how much thought you put into your purchase and it's disappointing when a product doesn't live up to the excitement. We really appreciate you taking the time to share these specific points about the earcups, the fit and the app. This kind of direct feedback is incredibly valuable and helps our team understand what we can improve on for the future.

      Thanks for considering Sony. We hope to have another opportunity to serve you in the future.
      Sincerely,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Genuinely impressed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been genuinely impressed with these as an all-around pair of premium wireless headphones. Sony has clearly refined what was already a stellar formula — the noise cancellation is legitimately among the best you can get right now.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JDub,

      We are pleased to learn that you are genuinely impressed with your new WH-1000XM6! It is wonderful to hear that the refinements we've made to our noise-canceling technology are providing you with a premium listening experience that stands out.

      Thank you for choosing Sony.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, definitely the best headphones in today’s market

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GuillermoR,

      Thank you for choosing Sony!

      We’re elated to hear that you’re enjoying the exceptional sound quality of the WH1000XM6. Your confidence in these headphones as the best in today’s market truly encourages us. Thank you for sharing your positive experience!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Major improvements!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These took everything I didn’t like about the XM5s and improved upon them. The hinge system feels very strong and I have not encountered any creaking. With the XM5s if I turned my head the seal around my ears would loosen enough to where outside noise would leak in, with these XM6s I have no issues moving my head around. I preferred the XM4s base but these do quite well over all. There seems to be a clear separation of the lows, mids and highs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your fantastic feedback, Sammi!

      We are absolutely thrilled to hear that the WH-1000XM6 headphones have improved upon the previous generation in the ways that matter most to you, especially addressing the comfort and seal.

      It’s incredibly rewarding to know that you are finding the redesigned hinge system strong and that the improved acoustic seal maintains your quiet listening experience, even when moving your head. We worked hard on these refinements, and your detailed comparison is a great validation of those efforts.

      We also appreciate your insightful comments on the sound quality. Hearing that you perceive a clear separation across the lows, mids, and highs confirms the detailed, balanced audio we strove to achieve. While the bass signature might be different from the XM4s, we're glad the overall audio performance still impresses.

      Thank you again for choosing Sony's flagship headphones and for providing this excellent, comparative review!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Don’t contemplate HURRY UP AND BUY!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have amazing sound, easy setup, the Sound Connect App is very intuitive. The midnight blue looks great. Little hint: if you want louder sounds go into your phone settings and tune your Safety settings. Makes a world of a difference

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lowe,

      We are pleased to learn that your Sony WH-1000XM6 headphones have amazing sound and that you found the setup easy!

      We designed these headphones for both superior audio performance and seamless user experience, so we are thrilled that you found the Sony | Headphones Connect app intuitive for customization. We agree that the Midnight Blue finish is a stylish choice!

      Thank you for sharing your experience and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Perfect sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best headphone I have ever used. Perfect sound as well as ANC.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello InJ1,

      Thank you for choosing Sony!

      We're excited to hear that the WH1000XM6 headphones have made such a positive impression on you. Your praise for both the sound quality and noise-canceling capabilities means a lot, and we're glad these features are enhancing your listening experience. Thank you for sharing your kind words!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Well worth the cost.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many great things about these headphones. Great noise cancellation. The transparent mode is on par with the air pods max. The background music feature is a great quality of life product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth upgraded from 5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much improved over the XM5s. I appreciate they partially fold, makes them feel more premium than those that fold completely and gives more functionality over those that don’t fold at all.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Josh, thanks for taking the time to leave this fantastic review! We are immensely pleased to hear that you appreciate the improved sound experience the WH1000XM6 delivers! We can't be more happy to learn that you like the partially fold –simple but fancy! Thanks for choosing Sony! Sincerely, -Jenn. Sony_US

  • Rated 5 out of 5 stars

    My Favorite Noise Canceling Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Product! Honestly the best noise canceling headphones I've owned (multiple pairs over the years). I was on the fence but these are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony has the best sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you skipped the XM5 because they didn't fold or felt flimsy, the XM6 is the upgrade you’ve been waiting for. It’s easily the best all-around headphone on the market right now.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Manny,

      Thank you for choosing Sony!

      We’re honored to hear that the WH1000XM6 has exceeded your expectations and served as the upgrade you were looking for. It’s rewarding to know that its design improvements and overall performance resonate so well with you. Your endorsement as one of the best all-around headphones motivates us to continue refining our products to deliver outstanding experiences.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Expensive and Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Its my first top quality headset but I love it. Some very loud children yelling still maes it through noise cancellation; but if you also have music going you’ll be fine. Very comfortable for wearing while you work for sevral hours.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndersonM!
      Thanks for sharing your experience with the WH-1000XM6 headphones. We are immensely pleased to hear that you love your first top-quality headset and find them very comfortable for long work sessions.

      We appreciate your decision to go with Sony!
      Warm regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Simply the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony WH-1000XM6 headphones are seriously the best. They're a lifesaver on flights and perfect for when I just want some quiet at home. The sound is killer, too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RandyB, thanks for the 5-star review! We're so glad to hear you're loving your Sony WH-1000XM6 headphones! It's fantastic to know they've become your go-to for everything from long flights to finding a little peace and quiet at home. We designed them to deliver top-notch noise cancellation and amazing sound quality, so your feedback is music to our ears. Thanks for choosing Sony! Best regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Powerful New Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are amazing! I upgraded from the WH1000XM3s and I am so happy with my purchase. The sound quality out of the box was perfection.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MorganW!
      Thank you for your feedback! It is fantastic to know that you are pleased with your upgrade to the WH-1000XM6 headphones. We are delighted to hear that the sound quality has exceeded your expectations right from the start.
      With features like industry-leading noise cancellation and an impressive battery life, these headphones are designed to elevate your listening experience even further.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love these Sony headphones The sound quality is amazin very clear, deep bass, and immersive overall. The battery life is excellent; I can use them for multiple gym sessions without needing to recharge often.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Suwderdeneenkh,

      We are thrilled to hear that you are loving the sound quality and deep bass of your new headphones! It is great to know the battery life is keeping up with your gym sessions and providing that immersive experience you enjoy. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Nice uprade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded these from my XM4's. The sound quality is better even with my amateur ears. What really sold me was the better eq settings and background setting. I also like the blue color.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dave,

      We are immensely pleased to hear that your upgrade to the WH-1000XM6 has been such a success! It is fantastic that you're noticing that jump in sound quality and enjoying the flexibility of the new EQ and background settings. That blue finish is definitely a standout, and we’re glad it adds a touch of style to your setup.

      Thank you for making Sony part of your listening experience.

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones. The voice support is a cool feature but gets annoying when im trying yo listen to music while working out. The app is very easy to use though so I can switch it on or off as needed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Daniel,

      We are immensely pleased to hear that you are absolutely loving your new headphones! It is great to know that you find the app easy to navigate, allowing you to quickly customize features like voice support to suit your workout routine and listening preferences perfectly.

      Thank you for making Sony part of your daily rhythm.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    High Quality headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones, very happy with the sound quality and noice cancelation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dean,

      Thanks for this excellent 5-star review! It's rewarding to hear you are very happy with the Sony WH-1000XM6 headphones! We're excited to know that you are enjoying both the exceptional sound quality and the performance of the noise cancellation. Thank you for sharing your positive review and for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great noise cancelling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ANC is the best I've ever tried. I fly a lot and this cancels out almost 100% of ambient noises which makes flying wayyyy more enjoyable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Drj5011,

      Thanks for sharing your experience with the WH-1000XM5 headphones! It's fantastic to hear the Active Noise Cancelling is making such a difference for you, especially during flights.

      We're so glad that they are living up to their reputation and making your travels more enjoyable.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Rated 5 out of 5 stars

    Nice Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. I like the fact that it is noise canceling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, LatoshaC!

      We are delighted to hear that you are enjoying the great sound and particularly appreciate the noise canceling feature of your WH-1000XM6 headphones. We designed these to deliver truly immersive sound and industry-leading quiet, so it’s wonderful to know we've met your expectations.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Best Buy Employee

    Rated 5 out of 5 stars

    Out of this world noise cancellaton

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones ever. The sound quality is amazing and the noise cancellation is even better. When u have these on you cant hear nobody.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Trees,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you are enjoying the WH-1000XM6 headphones. It’s wonderful to know the sound quality and noise cancellation are making such a positive impact on your listening experience. Your feedback inspires us to continue delivering innovative products that truly immerse you in your music.

      Best regards,
      -Fred Sony_US