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Customer Ratings & Reviews

Your price for this item is $458.00

Customer reviews

Rating 4.7 out of 5 stars with 864 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-864 of 864 reviews
  • Rated 2 out of 5 stars

    Not that great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone on these was not that great and the bluetooth would radomly disconnect

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MiracleB,

      We are sorry to hear that you're experiencing intermittent Bluetooth disconnections and that the microphone quality hasn't met your expectations.

      To improve the connection, we recommend opening the Sony | Sound Connect app and setting the "Bluetooth Connection Quality" to Prioritize Stable Connection. Additionally, ensuring your headphones are updated to the latest firmware.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 3 out of 5 stars

    Meh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are just ok imo. Very weak bass. They definitely did not live up to the hype and are only marginally "better" than the WH1000XM4.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lucas, thank you for taking the time to share your feedback regarding the WH-1000XM6 headphones. We sincerely apologize that your experience has not lived up to your expectations, particularly regarding bass performance.
      We understand how important sound quality is to our customers and we truly value your insights as they help us improve our products.

      We encourage you to utilize the Sony | Sound Connect app, which allows you to customize the settings and adjust the equalizer to better suit your listening preferences. We hope this enhances your experience with the headphones.

      Thanks for considering Sony products and for your valuable feedback.
      Sincerely,
      Stephanie Sony_US

  • Rated 1 out of 5 stars

    Lol $450

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry Sony, but youre on something to charge this nuch. As a consumers, we need to vote with our wallets.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Absurd

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is absurd. $500 for a pair of headphones. Next we will be witnessing headphone jacking. Smh

    No, I would not recommend this to a friend